Jordan

Required profile and experience

Education

• At least 1 year of professional experience in Humanitarian/Protection/WASH interventions;
• Field experience and an in–depth knowledge of refugees’ assistance issues;
• Strong organizational skills and ability to manage efficiently multiple priorities, deadlines and tasks with attention to detail.

Professional Experience

• Strong interpersonal and intercultural skills

Professional Requirements

• Strong interpersonal and intercultural skills

Languages

• Excellent English spoken and written language skills.
• Knowledge of Italian

Personal Requirements

• Strong interpersonal and intercultural skills

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

 

Terms of reference

Job Title: Program Officer

Code: SR-42-1262

Duty station: Amman, with regular visits to Field Offices and regular presence in the field

Starting date: 01/01/2020

Contract duration: 8 months

Reporting to: WASH Program Manager

Supervision of: WASH Program Manager

Dependents: According to INTERSOS HR Manual

 

General context of the project

INTERSOS is an Italian humanitarian organization on the first line that works all over the world bringing assistance to people in danger victims of natural disasters and armed conflicts.

INTERSOS, with its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.

Following the conflict in the Syrian Arab Republic and the deterioration of the humanitarian situation which is negatively affecting also the neighbouring countries, since 2012 INTERSOS has resumed the operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for the Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).

In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, with a programme that concentrates on protection and protection mainstreaming within the different sectors of intervention that compose the Country Strategy (Protection, Child Protection, Education in Emergency, WASH, Shelter and Basic Needs including Cash and Winterization Assistance).

General purpose of the position

To contribute to the efficient and effective implementation of the activities foreseen in the WASH component of INTERSOS Jordan program, while providing day-to-day oversight and management of the AICS funded component of the WASH program.

Main responsibilities and tasks

Under the direct supervision of the WASH Program Manager, the Program Officer has the following responsibilities and duties:

• Assists the WASH Program Manager to guide and monitors the implementation of projects and activities foreseen under the WASH Component of INTERSOS Program, including the administrative and financial management components;
• In Coordination with WASH PM, Follow day-to-day management of the AICS funded WASH project;
• In coordination with the Monitoring and Evaluation (M&E) Officer and WASH Program Manager, proactively contribute to consistent monitoring of the Program achievements and documentation of challenges and best practice;
• Ensure that data related to the Program are regularly collected and analysed, and timely and qualitatively reported to the Program Manager;
• Produce required internal and external (donor, stakeholders, etc.) reporting related to the WASH component of the program, according to requests from the Program Manager requests and HoM;
• Ensure strict adherence to agree upon standards and guidelines (internal and approved at national level), as well as full adherence to principles of protection in cash-based interventions and mitigation strategies;
• Support the Management team in creating synergies at field level among the different actions implemented;
• In coordination with the Field Coordinators, ensure that logistical and administrative procedures related to the WASH Component of the program, planned or ongoing, are established and followed;
• Perform any other tasks requested by the WASH Program Manager in the framework of the activities foreseen by INTERSOS WASH program in Jordan;
• Uphold the INTERSOS Code of Conduct and policies;
• Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence and humanity and the respect of the “do no harm” principle of humanitarian action;
• Strictly follow INTERSOS internal procedures, policies (PSEA, CPP etc.) and guidelines and Standard Operating Procedures (SOPs).
• Participate to increase Streamlining of protection and especially GBV thematic in WASH interventions

Required profile and experience

Education

• At least 1 year of professional experience in Humanitarian/Protection/WASH interventions;
• Field experience and an in–depth knowledge of refugees’ assistance issues;
• Strong organizational skills and ability to manage efficiently multiple priorities, deadlines and tasks with attention to detail.

Professional Experience

• Strong interpersonal and intercultural skills

Professional Requirements

• Strong interpersonal and intercultural skills

Languages

• Excellent English spoken and written language skills.
• Knowledge of Italian

Personal Requirements

• Strong interpersonal and intercultural skills

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5dd169b091443900188762cd/

 

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.            

 

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-42-1262 – Program Officer”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded. 

Only short-listed candidates will be contacted for the first interview.

Essentielles

• Maîtrise du français, de l'espagnol ou de l'arabe
• Expérience préalable d'un poste de cadre supérieur au sein d'un programme national complexe dans le cadre d'une intervention d'urgence ou d'un État fragile.
• Expérience antérieure en interventions d'urgence à grande échelle dès la première phase
• Professionnel(le) de la santé (médecin, infirmier(e), sage-femme) ayant une maîtrise en santé publique ou une expérience de terrain équivalente.
• Expérience antérieure en gestion d'une grande équipe internationale et nationale
• Expérience antérieure en gestion de programmes sur plusieurs sites
• Engagement, compréhension approfondie et capacité de former le personnel aux approches de participation et de responsabilisation.
• Aptitude avérée à mettre en place des systèmes de suivi et d'évaluation dans les grands programmes complexes.
• Capacité démontrée à mettre en place des processus d'apprentissage et de perfectionnement pour une grande équipe.
• Capacité avérée de mentorat et d'encadrement.
• Expérience en représentation pour cadres supérieurs
• Expérience de l'établissement et de la négociation de partenariats fructueux avec des donateurs institutionnels, en particulier avec ECHO et le DFID.
• Capacité de rédiger des rapports d'évaluation et des rapports de projet clairs et bien étayés
• Excellentes aptitudes à la communication
• Capacité avérée d'influencer le changement au niveau opérationnel et stratégique.
• Sensible sur les plans politique et culturel avec des qualités de patience, de tact et de diplomatie.
• Un niveau élevé d'anglais écrit et parlé
• Capacité et volonté d'être extrêmement flexible et accommodant(e) dans des conditions de travail difficiles et parfois précaires.
• Engagement à l'égard des objectifs et des principes de Save the Children. En particulier, une bonne compréhension du mandat de Save the Children et de l'accent mis sur l'enfant et la capacité de veiller à ce que cela continue de sous-tendre notre soutien.

 

Nous offrons un package compétitif dans le milieu. Ce rôle peut être basé n'importe où et est offert sur base de conformité aux règles de recrutement.

 

L’Organisation

Nous employons environ 25.000 personnes dans le monde entier et travaillons sur le terrain dans plus de 100 pays afin d'aider les enfants touchés par des crises ou ceux qui ont besoin de meilleurs soins de santé, d'éducation et de protection de l'enfance. Nous faisons également campagne et défendons au plus haut niveau, pour réaliser le droit des enfants et pour faire entendre leur voix.

Nous travaillons sur trois avancées dans la façon dont le monde traite les enfants d'ici 2030:

• Aucun enfant ne meurt suite à des causes évitables avant son 5e anniversaire
• Tous les enfants ont une éducation de base de qualité et que,
• La violence à l'égard des enfants n'est plus tolérée

Nous sommes conscients que des personnes formidables font une grande organisation et que nos employés jouent un rôle crucial en nous aidant à atteindre nos ambitions pour les enfants. Nous valorisons nos employés et nous proposons une carrière significative et enrichissante, ainsi qu'un lieu de travail collaboratif et inclusif où l'ambition, la créativité et l'intégrité sont très appréciées 

Comment postuler ?

Merci de postuler en envoyant votre CV et votre lettre motivation dans un seul document, en mentionnant également votre rémunération actuelle ainsi que vos prétentions salariales pour ce poste. Une version complète du descriptif de poste peut être trouvée ci-dessous

Nous  devons assurer la sécurité des enfants à travers nos processus de sélection, lesquelles reflètent notre engagement à la protection des enfants et incluent des enquêtes de références rigoureuses

Les candidatures féminines sont vivement encouragées

Il est porté à la connaissance des candidats que Save the Children International ne demande aucun paiement, ni frais durant tout le processus de recrutement. Toute demande allant dans ce sens doit être immédiatement signalée car contraire aux valeurs et pratiques de notre organisation.

Dans le cadre de notre ambition humanitaire et de notre stratégie mondiale 2030, Save the Children a mis en œuvre la Plate-forme mondiale pour les opérations de secours humanitaires (GHSP) afin d'améliorer encore le déploiement efficace d'un personnel d'intervention de grande qualité pour soutenir, directement et en collaboration avec les partenaires de Save the Children, la mise en œuvre de nos interventions humanitaires. Ce rôle sera rapidement déployé par le GHSP pour aider l'équipe d'intervention à élaborer et à mettre en œuvre rapidement une intervention humanitaire.

 

Un(e) conseiller(e) en santé senior sera généralement déployé sur le terrain en tant que conseiller(e) principal(e) dans une situation d'urgence complexe de moyenne ou grande envergure.  Il pourrait aussi être demandé au candidat, de remplir un rôle consultatif de haut niveau en matière de santé dans un programme humanitaire de santé à plus long terme ou d'effectuer des évaluations à court terme, la conception de programmes, l'analyse des capacités ou des activités de suivi et d'évaluation. 

 

La personne choisie devra, avec un appui limité, diriger les évaluations multisectorielles et sanitaires, la conception des programmes et la budgétisation générale, la coordination et l'appui à la collecte de fonds, au recrutement et aux achats dans les grandes situations d'urgence complexes.  Il/elle devra également jouer un rôle de chef de file au sein d'une équipe d'intervention, en apportant un soutien à 360 degrés à ses collègues et en veillant à ce que des mécanismes de coordination sectorielle plus larges fonctionnent efficacement.   Dans la plupart des cas, le titulaire du poste devra encadrer et/ou renforcer les capacités de ses collègues internationaux et nationaux.  Il lui sera également demandé de jouer un rôle dans les groupes de travail sur la santé au niveau mondial.

 

Required profile and experience

Education 

• Advanced university degree in Human Sciences or International Relations

Professional Experience 

• Field working experience of at least five (5) years in managing humanitarian programmes with increasing responsibilities

Professional Requirements 

• Good knowledge of humanitarian architecture;-

• Knowledge of the humanitarian project cycle management;

• Knowledge of the main humanitarian donors;

• Strong computer literacy with a full knowledge of MSOffice

• Knowledge of the main humanitarian donors, with particular reference to DG ECHO and UN ways of working

Languages 

• English & French are mandatory

• Italian and Arabic a strong plus

Personal Requirements 

• Strategic vision, leadership, people management;

• Culturally sensitive and able to understand and work in a very complex contexts;

• Creative competency to set up new strategies, new projects, new tools;

• Problem solving attitude;

• Good team player with strong initiative;

• Good interpersonal and communication skills;

• Ability to adapt and work in difficult situations.

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Regional Director for Afghanistan and Yemen

Code: SR-00-1108

Duty station: Rome (HQ) or Amman,  with frequent field missions

Starting date: 15/10/2019

Contract duration: 2 year (renewable)

Reporting to: Director of Programmes

Supervision of: Regional Programme Support and Heads of Mission

Dependents: n/a

 

General context of the project

INTERSOS is an International Humanitarian Organisation with its HQ in Rome, branch offices in Nairobi and Amman and representation offices in Geneva and Dakar. The organisational structure is comprised of the Secretary General office, the Departments of Programmes, Finance, Logistics/ICT, Fundraising/Communication, Human Resources and the Internal Audit office. INTERSOS is operational in 17 countries with over 3,000 among national and international staff worldwide.

INTERSOS assists the victims of natural disasters, armed conflicts, exclusion and extreme vulnerability. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

The Department of Programmes is led by the Director of Programmes and includes five Regional Desks, the Protection Unit, the Medical Unit, and the Emergency Unit.

General purpose of the position

The Regional Director represents INTERSOS in the geographic area of her/his competence and, in collaboration with the Regional Programme Support, has the responsibility of management, strategic planning, implementation of the strategies and achievement of mission objectives. The Regional Director represents the Organisation in relation to third parties in the region of assignment on the basis of directives conferred by the Director of Programmes.

Main responsibilities and tasks

Under the supervision of the Director of Programmes and referring to the region of assignment:

• Design strategies, define territorial areas and sectors to be privileged, programming and planning of activities together with Regional Programme Support

In collaboration with the Regional Programme Support guarantee the implementation of the regional strategies and analyse the critical factors of contexts

• Is responsible of the overall security in the geographic area of his competence and of the implementation of security protocols and policies

• Is responsible of relations with donors, stakeholders, authorities and representatives of beneficiaries and collaborate with Head of Missions and project leaders in the management of these relations

• Is responsible for the identification and elaboration of new project interventions:

• direct and support Head of Missions and project leaders in designing, setting up and implementing new projects

• in agreement with the Director of Programmes approves project proposals before the submission to donors

• Follow up, in coordination with Regional Finance Coordinator, the approval process at HQ level of project proposals before submission to the donors. Link with Director of Programmes and Secretary General for the approval of projects that involve a high risk in accordance with the provisions of the risk analysis

• Supervise implementation of projects (constraints and rules of the donors, consistency and technical-methodological congruity, quality of resources, effectiveness of results efficiency)

• In collaboration with the Heads of Mission guarantee the application of INTERSOS and donors administrative procedures for the efficient and transparent management of projects, offices and countries of its competence

• In collaboration with Human Resources department supervise management of Human Resources and atmosphere in the missions:

• collaborate to the recruitment of international Human Resources of the geographical area

• motivate, direct and support managers and teams encouraging cohesion and motivation

• promote orientation and training sessions for the operators of the region

• appraise the performance of Head of Missions and is responsible to discuss the evaluation (IRP) and the achievement of objectives. Support the Head of Missions in the evaluation process of the project leaders

• Ensure the constant and timely sharing of information and regular communication inside the Program Department to facilitate the adjustment of actions referring to coordination, monitoring and control of the project activities

 

 

HOW TO APPLY:

For further information and to apply, follow the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5d25849551fe0e0010e4b82d/

In case you encounter difficulties applying through INTERSOS platform, you can also apply by sending your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “SR-00-1108 - Regional Director for Afghanistan and Yemen - Rome HQ”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

Required profile and experience

Education

• Minimum: BA in relevant field (Social Science, Psychology, Social Work, human rights, international humanitarian law or other fields related to social development and humanitarian work)
• Master’s degree (MA or LLM) in Human Rights, International Humanitarian Law or related subjects (desirable)

Professional Experience

• Minimum of five (5) years of relevant working experience in protection-related sectors, preferably within an INGO.
• 3 years’ experience in case of Higher education degree (Masters/LLM)

Professional Requirements

• Previous relevant experience in Technical coordination;
• experience in representation (clusters/working groups, donors, stakeholders);
• knowledge of the area and of the context and dynamics of the Syrian crisis desirable;
• Technical knowledge of general protection;
• Specific expertise in Gender Based Violence desirable

Languages

• Fluency in written and spoken English required.

Personal Requirements

• Strong organizational skills and ability to manage efficiently multiple priorities, deadlines and tasks
• Solid time-management skills, resourcefulness and attention to details

HOW TO APPLY:

For further information and to apply, follow the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5d30742d84cb810010dde9b0/

In case you encounter difficulties applying through INTERSOS platform, you can also apply by sending your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “SR-42-1119 - Protection Coordinator - Jordan”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

Terms of reference

Job Title: Protection Coordinator

Code: SR-42-1119

Duty station: Amman

Starting date: 01/09/2019

Contract duration: 6 months

Reporting to: Head of Mission

Supervision of: Case Management Coordinator, Protection Officers

Dependents: According to INTERSOS HR Manual

 

 

General context of the project

INTERSOS has been operational in Jordan, in response to the consequences of the Syrian crisis, since 2012.

The current program focuses on providing timely support to those extremely vulnerable Syrian refugees, and hosting community members alike, living in hosting communities and outside of official camps settings.

The program covers 8 provinces of the Kingdom, from the north to the south, through activities coordinated by the Coordination office in Amman, and implemented through three field offices located in Amman East, Irbid and Karak.

 

General purpose of the position

The general purpose of the position is to ensure the proper and effective implementation of all protection-related activities and services of INTERSOS Programme in Jordan, providing technical inputs, guidance and support, and operational monitoring and evaluation.

 

Main responsibilities and tasks

The Protection Coordinator is in charge of developing the protection programme in country, guiding and supporting all protection-related activities and services of INTERSOS Programme in Jordan, ensuring timely and quality implementation and monitoring in compliance with relevant Standard Operating Procedures, International Principles and Guidelines, International Standards, Good Practices in Protection Responses, INTERSOS Fundamental Charter and Code of Ethics. Moreover, the Protection Coordinator is in charge of assisting the Head of Mission in the development, implementation and evaluation of the protection strategy and programme at country level.

 

Main responsibilities:

• Planning, monitoring and evaluating the implementation of the protection programme in Jordan- including but not limited to protection monitoring at community and household level; assistance to the most vulnerable persons, child protection prevention and response, GBV prevention and response and psycho-social support - ensuring timely and quality delivery of the targets set as per approved project proposals.
• Building the capacity of specialized and non-specialized staff, as well as community volunteers and local counterparts, providing ad-hoc training sessions and continuous on-the-job coaching.
• Maintaining relations pertaining to the protection programme with donors, partners, key stakeholders, and other relevant actors at country level.
• Assisting the development, implementation and evaluation of the protection strategy and programme at country level, providing technical inputs, and suggestions for improvements and recommendations for future actions.

More specifically,

 

Programme development

• Continuously assess the protection needs and gaps of target populations in current and prospective areas of operations, periodically update the protection situation analysis and inform the programme accordingly.
• Continuously assess the protection response capacity of potential partners.
• Support the development, implementation and evaluation of the protection strategy and programme at country level, providing technical inputs, suggestions for improvements and recommendations for future actions.
• Support the design, promotion and elaboration of new interventions at country and regional level, ensuring protection mainstreaming.
• Stimulate and maintain active exchange of protection information within the region on useful news, publications, tools, best practices and lessons learned.
• Promote harmonization of protection approaches, methodologies and tools within the country, and create opportunities for experience sharing and learning among the team.
• In cooperation with the accountability unit, follow up on the implementation of the Child Protection (CP) and Protection from Sexual Exploitation and Abuse (PSEA) Policies.

 

Planning, monitoring and evaluation

• Support the Project Managers in preparing, managing and regularly updating the activities work plans for protection project, ensuring timely and quality implementation in compliance with the defined project strategy, as well as INTERSOS and donors’ guidelines.
• Guide detailed vulnerability assessments of target populations in project areas to define the exact locations of intervention and the beneficiaries.
• Provide input, guidance and support to ensure the quality implementation of the protection project activities from a technical point of view.
• Maintain all case management relevant forms (vulnerability assessment form, case plan form, referral form, follow-up form, etc.) updated and ensure they are properly used.
• Advise on the management of complex cases.
• Contribute to developing, rolling out and revising internal Protection Toolkits and Standard Operating Procedures (SOPs).
• Ensure that required data protection and sharing protocols are respected.
• Promote age, gender and diversity sensitive approaches into the project activities, as well as social cohesion initiatives.
• In cooperation with the Programme/Project Managers, elaborate and set up specific mechanisms to monitor and evaluate the protection project activities, as well as to collect feedback and complaints from beneficiaries and target populations at large.
• Undertake field visits to the project locations as needed to continuously monitor the progress and the quality implementation of the protection project activities.
• In cooperation with the protection team, conduct case audits to evaluate the quality of the service provision.
• Continuously assess, analyze and evaluate the impact of the protection project activities to inform and adjust the programme accordingly.
• Report in a timely manner any eventual challenges or delays faced, loss or damage occurred, fraud or misuse detected.
• Work closely with colleagues to ensure the integration of the protection programme with other sectors of intervention

 

Capacity building of INTERSOS programme staff, volunteers and local counterparts

• In cooperation with the HR team, carry out the identification and selection of the protection staff, as required.
• Contribute to supervising and evaluating the performance of protection staff.
• Continuously assess the training needs of the protection staff, design the capacity building programme and develop the related material for enhanced protection response capacity and service provision according to international best practices, standards and principles.
• Ensure that all relevant non-specialized staff, as well as community volunteers and local counterparts, are trained on humanitarian principles and code of ethics; basic principles of general protection, child protection, gender-based violence and psychosocial support; data protection and sharing protocols; safe referral; and risk mitigation.

 

Programme reporting

• Contribute to preparing the project narrative reports with specific reference to the protection activities, as well as other ad hoc analysis reports and material, according to INTERSOS and donors’ requirements.
• Ensure that all data related to the protection activities are disaggregated by sex and age, in order to develop profiles on the different needs and realities of women, girls, boys and men, for reporting and analysis purposes.
• Support the Project Managers in elaborating and updating the internal monitoring and evaluation tool, the Project Appraisal Tool (PAT), with specific reference to the protection activities.

 

Coordination and representation

• Establish and maintain collaborative relations with relevant donor officers, partners, key stakeholders and other humanitarian actors.
• Participate in meetings with relevant donor officers and facilitate field visits by donor missions, as required.
• Proactively participate in the Protection Cluster/Working Group and Sub-clusters/Sub-Working Groups, including related strategic Coordination groups and thematic task forces, at country level.