Yemen

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Project Manager Protection

Code: SR-35-1168

Duty station: Aden, with frequent travel to other governorates in South Yemen                                             

Starting date: 08/01/2020                                 

Contract duration: 12 months (ideally 12.5 minimum – till 15 January 2021)

Reporting to: Program Coordinator

Supervision of: PM assistant, activity coordinators, M&E team and IMU

Dependents: n/a                  

General context of the project

Manage the full implementation of UNHCR funded protection programme implemented in South Yemen.

INTERSOS protection programming provides for a comprehensive case management package for SGBV, CP and PwSN that comprises identification, counselling, cash assistance, legal assistance, internal and external referrals and follow-up. The activities also include community mobilization and engagement, protection monitoring, local partnership development (including capacity building) and could be extended with livelihoods and self-reliance activities.

INTERSOS protection programming in partnership with UNHCR focuses on 2 population groups: (mostly Somali) refugees and asylum seekers on the one hand and IDPs/conflict affected Yemenis on the other hand.

General purpose of the position

The Project Manager (PM) is in charge of the implementation and the supervision of the activities of the project ensuring timely and qualitative planning, implementation, reporting and monitoring/evaluation of INTERSOS activities in compliance with sector specific SOPs, Sphere standards and good practices, code of conduct and ethical values chart.

The PM is responsible for an efficient financial management for the project in compliance with INTERSOS’ model and donor regulations, in addition to full oversight of the HR and logistics arrangement in cooperation with relevant departments.

Main responsibilities and tasks

• Ensures the planning, implementation and monitoring/evaluation and sets targets as included in the project description.
• Provides an efficient financial management for the project in compliance with INTERSOS’ model and donor regulations.
• Team management (100 to 150 staff, in addition to a set of 50-75 volunteers)
• Delivers quality project activities reporting, including the findings in terms of impact/changes at the level of beneficiaries achieved through the project.

More specifically:

Ensure activities implementation:

• Project kick-off and presentation/sharing of project with teams
• Review and prepare a detailed activity plan with team
• Agree and establish clear reporting and communication lines
• Organise trainings for the team
• Verification on the targeting of beneficiaries
• Ensure sector SOPs and guidelines are properly applied and adhered to
• Permanent on-job coaching of teams to work on quality in delivery

Financial management and procurement:

• Prepare, monitor and implement financial and procurement plan
• Prepare weekly liquidity plan
• Approval of all purchases/contracting and budget line allocations
• Verify on a weekly basis the bookkeeping entries in the INTERSOS accounting spread sheets (PN): verify budget line allocations, budget expenditure status against actual delivery and the financial plan for the remainder project implementation period
• Ensure for all purchases/contracting of goods/services/supplies the correct INTERSOS procurement guidelines are applied and properly documented (also for the procedures applied by the municipalities)
• Verify the list of expenditures prior to finalizing the interim and final financial reports
• Holds final responsibility for verification of all support documents

Manage team and to provide relevant capacity building and on-job coaching to the project team:

• Manages and evaluates the performance of the project staff
• Conduct weekly and monthly meetings with the team to review the planning and discuss the main concerns to focus on for the upcoming period
• Ensure use of correct/relevant forms for assessments and reporting by the team
• Ensure fluent chain of information/data transfer from field to Information Management Unit (IMU)
• Ensure timely processing of information/data by IMU and conduct coaching for teams on the analysis of the processed data
• Continuous/fast verification of data quality collected and received from field staff and processed by IMU
• Establish a participatory process to inform/develop relevant response strategies for conflict mitigation and enhanced social cohesion.
• Undertake (if security situation allows) field visits to the centres to provide technical guidance and supervision to the team and to monitor the progress and quality of the different project activities.
• Ensure timely and quality internal and external referral of most vulnerable cases.

Monitoring & evaluation:

• Ensure monitoring and verification for the targeting of beneficiaries by M&E team.
• Applying a result-based management approach, monitor the project outcomes, in addition to the outputs and activities, including changes at the household and community level achieved through the project.

Reporting:

• Ensure quality reporting on achievements through monthly and weekly planning presented against weekly and monthly performance reports containing clear quantitative and qualitative information related to the activities.
• Deliver monthly timely, complete and qualitative a comprehensive project reporting (PAT – project appraisal tool)
• Prepare ad hoc progress reporting for the donor and official required interim and final project reports.
• Holds final responsibility for all support documents (means of verification) and general project documents
• Delivers regular communication products on the project to be used by the INTERSOS communication department in different outlets

Coordination and representation:

• Conduct regular meetings with the donor representatives and facilitates field visits by donor missions (when security allows for).
• Establish and maintain positive and productive relationships with the local community leaders (when relevant and possible).
• Aligns as per guidelines provided by the HoM and helps to set strategies for INTERSOS in Yemen particularly relevant to protection, refugees and asylum seekers and/or IDPs and conflict affected Yemenis.
• Where and when possible and relevant, contribute to the coordination between the different project-teams for the projects in the South of Yemen.
• Proactively participate in protection cluster meetings and other relevant working groups for South Yemen, also relevant inter-sectorial coordination meetings at national level.
• Ensure systematic information and update sharing with the INTERSOS protection coordinator, program coordinator and HOM.

Proposal Writing and assessment

• Carry out assessment in the competence area to have a clear picture of the needs;
• Contribute to proposal development related to the project he/she is implementing to guarantee the coverage of the project related needs and the continuity of the project activities avoiding gaps between projects.

 

Required profile and experience

Education

• MA in social sciences, law or related field

Professional Experience

• Minimum 3 years relevant working experience in humanitarian project management with INGO, including direct financial management of project budget and supervision of the implementation of protection programming for refugees and/or IDPs
• Prior experience working with UNHCR funded projects
• Demonstrated experience in staff supervision and remote management
• Strong experience with monitoring and accountability tools and systems, including set-up and management of reporting/complaints mechanisms.
• Prior experience in working in complex emergency setting, involving displacement and armed conflict.
• Strong experience in working with communities.

Professional Requirements

• Strong team leading skills
• Excellent analytical skills, observation and analysis capacity
• Able to ensure quick quality delivery in stressful environment
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Excellent ability to establish inter-personal relations and good negotiation skills
• Good knowledge of MS Office (Word, Excel, Outlook) and other relevant software
• Ability to deal with stress and demanding working environment
• Readiness to commit and adhere to the values, mission and vision of INTERSOS

Languages

• Excellent written and spoken English
• Arabic would be asset (read and write)

Personal Requirements

• Strong team spirit, comfortable in a multi-cultural environment
• Strategic vision and planning
• Teamwork
• Ability to work and adapt in different environments
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver

 

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5d7fd88d958a32001207b084/

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.            

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-35-1168 – Project Manager Protection – Yemen”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

Required profile and experience

Education

• Minimum BA university degree in logistics or any related technical field

Professional Experience

• Minimum 5 years of experience in logistics (min 3 year in INGO setting)
• Prior experience working with humanitarian organization
• Prior work experience in complex humanitarian setting
• Prior work experience in the Middle East is highly desirable

Professional Requirements

• Experience working with different donors and knowledge on procurement guidelines
• Demonstrated experience in staff supervision with cultural diversity, with experience of local recruitment and remote management
• Expert knowledge and strong experience in logistics
• Excellent level of understanding in humanitarian principles and standards
• Very good knowledge of Microsoft Office (including MS Word, Excel, Power-point or other presentation software, Outlook and Skype)

Languages

• Excellent written and spoken English
• Arabic would be great asset (read and write)
• Ideally Arab native speaker with excellent English skills

Personal Requirements

• Ability to communicate openly and maintain good relations within the team, government and other local authorities, donor, and other stakeholders
• Good negotiation skills
• People Management and Leadership
• Strong team spirit, comfortable in a multi-cultural environment
• High respect and adherence to confidentiality
• Able to work independently
• Excellent analytical skills, observation and analysis capacity
• Practical and problem-solver
• Readiness and ability to move around in Yemen
• Readiness to commit and adhere to the values, mission and vision of INTERSOS
• Willingness to take responsibility
• Ability to live in an environment with very basic living condition
• Flexibility to respond to changing nature of humanitarian context and operational difficulties
• Attention to detail and structured way of approaching tasks (very organized)
• Ability to plan ahead and output-oriented (pro-active)
• Able to ensure quick quality delivery in a stressful environment (stress-resilient)
• Ability to deal with heavy work pressure; while living in a heavy movement restricted living environment

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Logistics Coordinator

Code: SR-35-1322

Duty station: Yemen – roving; based in Aden

Starting date: 01/02/2020

Contract duration: 6 months – with possibility of renewal for another 6 months

Reporting to: Head of Mission (HoM) hierarchically and Area Logistics Coordinator technically.

Supervision of: 1 log coordinator > 2 log managers - 5 logistics - 6 log assistants - 2 operational risk assessment officers - liaison officer (Sana’a and Aden) - 2 IT officers – 2 procurement officers

Dependents: n/a

General context of the project

Yemen entered its fourth year of war, with chronic vulnerabilities exacerbated, leaving an estimated 22.2 million people in need of humanitarian assistance, 2 million of IDPs and 956,100 Returnees. Yemen is facing one of the largest food and protection emergencies in the world, entirely man-made. Continued hostilities in the country are brutal on civilians, who bear the brunt of ongoing airstrikes and localized fighting. The ongoing military campaign has destroyed the economy and moved an already weak and impoverished country towards social, economic, financial and institutional collapse.

In Yemen, INTERSOS has been engaged since 2008, providing protection assistance to refugees and migrants (mostly but not exclusively from the Horn of Africa). Since 2015 INTERSOS scaled up its operations to ensure a robust response to the IDPs crisis and the needs of other conflict-affected Yemenis, and also expanded its geographical scope (covering Aden, Taiz, Hajja, Ibb, Hadramout and Lahj). INTERSOS’ protection programming for IDPs and conflict-affected Yemenis focused on provision of emergency protection services: protection monitoring, provision of legal assistance, general case management services for GBV/PwSN/CP, including provision of cash assistance, rental subsidies, material assistance, livelihoods and life skills trainings. Moreover, from 2015 onwards INTERSOS started to implement health programming (with integration of nutrition), based on a needs-analysis of the conflict- affected communities in Yemen: with the rapidly collapsing Yemeni health care system, it has been paramount to support partially and non-functional health facilities to prevent total collapse/meltdown of health care system. Such programme includes: immunization, ANC, PNC, BEmONC, IMCI, OPD screening for malnutrition, treatment of SAM cases, health education, deworming, vitamin A supplementation and referral services. Besides attention for EPHC, INTERSOS ensures also attention for Secondary Health care to ensure referral services, while supporting the WHO/MOPHP strategy to ensure the minimum service package (MSP).

The expat Log Coordinator will assist the Head of Mission and Programme Coordinators specifically following the overall country Logistic, procurements and operational risk assessment management in accordance with INTERSOS country strategies, plans and policies. The expat Log Coordinator will be primarily responsible to supervise and manage all country logistics operations and provide support in the management of the mission’s operational risks.

General purpose of the position

The Logistics Coordinator will respond hierarchically to HoM and technically to Area Logistics Coordinator. On the daily tasks as described in this ToR. The Logistics Coordinator also works in close collaboration with the PMs (in charge of projects for INTERSOS in Yemen) and Programme Coordinators and coordinates in a systematic manner with the HoM and Admin/Finance Department.

He/She coaches, trains and supervises 1 national log coordinator (as part of mission capacity building for the log department): Supervises logistics department in organic manner: 1 log coordinator > 2 log managers - 5 logistics - 6 log assistants - 2 operational risk assessment officers - liaison officer (Sana’a and Aden) - 2 IT officers – 2 procurement officers.

The expat Log Coordinator is responsible for overseeing, monitoring and guiding/improving the logistics operations of the INTERSOS Yemen Mission working closely with program and administrative staff to ensure comprehensive reporting, support and assistance to all INTERSOS activities.

In addition, the expat Log Coordinator is responsible for training and guidance on the management of the INTERSOS logistics/procurement management software.

The expat Log Coordinator shall monitor, supervise and seek to improve the quality for all the Logistics office activities, coordinated by the national logistics coordinator:

• To deliver the Logistics office activities according with the mission requests in an efficient way (timing and financial) and sharing the information with the other stakeholders (Project Manager, Administration, Head of Mission, Programme Coordinators)
• To assure the compliance with the organization’s procedures and governance model

The expat Log Coordinator shall also supervise the correct utilization of the web platform used to manage the procurement process, the assets of the mission and the inventory.

The Logistic Coordinator shall support the HoM and the ORAO for the management of operational risks and help to update CPPs.

Main responsibilities and tasks

Managing INTERSOS supply chain

Purchases:

• Guarantees that purchase procedures are respected, and supervises the purchasing process for the whole mission;
• Guarantee the pre-qualification of the suppliers and their evaluation/review at least once every year;
• Works in close collaboration with the log and program staff at field and capital level;
• Supports and helps the program managers to prepare their procurement plans;
• Ensures that contracts signed are adequate in terms of INTERSOS rules and regulations;
• Supervises the identification and referencing of suppliers;
• Ensures that procurement dossiers and files are complete and correctly archived.
• Conducts special management reviews and/or follow-up on audit observations to assist in the improvement of office procedures and practices related to logistics and procurement issues.

Shipment:

• Supervises the shipment and delivery of materials up to their final destination;
• Coordinates with the logistical department at headquarters for the shipment of merchandise coming from abroad and supervises the potential process involved with clearing customs. With special attention to ECHO/OFDA procurements for drugs while looking into the establishment of local procurement in line with DG ECHO guidelines for local procurement

Stock management:

• Guarantees the management and monitoring of the mission’s stock, according to INTERSOS procedures and tools;
• Ensures that stocking sites are appropriate to the mission’s needs and that      merchandise is stocked appropriately in terms of location, layout and salubriousness;
• Supervise fluxes of merchandise, makes sure that the goods received are conform, and recorded.
• Warehouses management ensures that all the movement of goods are documented;
• Ensures the movement/transfer of documents is properly referenced;
• Checks stock reports on a monthly basis and perform physical inventories.
• Monthly materials stocking, inventory registry and reporting,

Transportation/Fleet Management Supervision:

• Supervise fleet management for the mission;
• Fuel Management;
• Supervise Booking Passenger Ticket and Extra Luggage (UNHAS & WFP boat);
• Manage Cargo shipment;
• Casual Worker management (up/off-loading);
• Manage Truck shipment;
• Transportation Coordination and Optimization;
• Log Cluster Focal Point (Logistics Coordinator).

Asset Management Supervision:

• Cars maintenance and logbooks, insurance documents management;
• Compound maintenance (water, sewage, fence, power generator, solar system);
• Fuel management;
• Equipment - Laptop, Phone, Thuraya, VHF etc. (reparation management, stocking, inventory registry);
• Networking monitoring (router devices, Wi-Fi password).

Staff Administration Supervison:

• Ensure that all compound staff management (Drivers, Cleaners and Guards) is properly monitored and supervised by log officer/manager per base/office;
• Supervises logistics department in organic manner (logs, operational risk assessment officers (ORAOs), IT)
• Asset Assignment management (Laptop, Phone, Thuraya, ID card, etc.);
• Expat immigration liaison (Work permit, Passport Registration, VISA renewal);
• Expat personal information management (Contact List, Blood type, Picture, etc.);
• Handover management (Data backup, email folder backup);
• Compound room plan management.

Operational Risk Management overview:

• Support to Head of Mission in compound and guesthouse risk assessment;
• Supervises 2 ORAOs and ensure strong link with 2 liaisons (who report to HOM);
• Equipment security documentation (purchasing, transportation) management;
• Contact List updating, control and publishing (done by HR department);
• Support the HoM and ORAOs review of security guidelines and CPP for all location are available.

General:

• Production of Standard Operating Procedures for all most important Logistics domains.
• To perform any other work-related duties if applicable

Required profile and experience

Education

• Minimum BA university degree in logistics or any related technical field

Professional Experience

• Minimum 5 years of experience in logistics (min 3 year in INGO setting)
• Prior experience working with humanitarian organization
• Prior work experience in complex humanitarian setting
• Prior work experience in the Middle East is highly desirable

Professional Requirements

• Experience working with different donors and knowledge on procurement guidelines
• Demonstrated experience in staff supervision with cultural diversity, with experience of local recruitment and remote management
• Expert knowledge and strong experience in logistics
• Excellent level of understanding in humanitarian principles and standards
• Very good knowledge of Microsoft Office (including MS Word, Excel, Power-point or other presentation software, Outlook and Skype)

Languages

• Excellent written and spoken English
• Arabic would be great asset (read and write)
• Ideally Arab native speaker with excellent English skills

Personal Requirements

• Ability to communicate openly and maintain good relations within the team, government and other local authorities, donor, and other stakeholders
• Good negotiation skills
• People Management and Leadership
• Strong team spirit, comfortable in a multi-cultural environment
• High respect and adherence to confidentiality
• Able to work independently
• Excellent analytical skills, observation and analysis capacity
• Practical and problem-solver
• Readiness and ability to move around in Yemen
• Readiness to commit and adhere to the values, mission and vision of INTERSOS
• Willingness to take responsibility
• Ability to live in an environment with very basic living condition
• Flexibility to respond to changing nature of humanitarian context and operational difficulties
• Attention to detail and structured way of approaching tasks (very organized)
• Ability to plan ahead and output-oriented (pro-active)
• Able to ensure quick quality delivery in a stressful environment (stress-resilient)
• Ability to deal with heavy work pressure; while living in a heavy movement restricted living environment

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5dee08caa2098000153a177b

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.            

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-35-1322 – Logistics Coordinator”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

Required profile and experience

Education

• MA in social sciences, law or related field

Professional Experience

• Minimum 3 years relevant working experience in humanitarian project management with INGO, including direct financial management of project budget and supervision of the implementation of protection programming for refugees and/or IDPs
• Prior experience working with UNHCR funded projects
• Demonstrated experience in staff supervision and remote management
• Strong experience with monitoring and accountability tools and systems, including set-up and management of reporting/complaints mechanisms.
• Prior experience in working in complex emergency setting, involving displacement and armed conflict.
• Strong experience in working with communities.

Professional Requirements

• Strong team leading skills
• Excellent analytical skills, observation and analysis capacity
• Able to ensure quick quality delivery in stressful environment
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Excellent ability to establish inter-personal relations and good negotiation skills
• Good knowledge of MS Office (Word, Excel, Outlook) and other relevant software
• Ability to deal with stress and demanding working environment
• Readiness to commit and adhere to the values, mission and vision of INTERSOS

Languages

• Excellent written and spoken English
• Arabic would be asset (read and write)

Personal Requirements

• Strong team spirit, comfortable in a multi-cultural environment
• Strategic vision and planning
• Teamwork
• Ability to work and adapt in different environments
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.                                         

Terms of reference

Job Title: Project Manager Protection

Code: SR-35-1168

Duty station: Aden, with frequent travel to other governorates in South Yemen                                             

Starting date: 01/01/2020                                 

Contract duration: 12 months (ideally 12.5 minimum – till 15 January 2021)

Reporting to: Program Coordinator

Supervision of: PM assistant, activity coordinators, M&E team and IMU

Dependents: n/a                  

General context of the project

Manage the full implementation of UNHCR funded protection programme implemented in South Yemen.

INTERSOS protection programming provides for a comprehensive case management package for SGBV, CP and PwSN that comprises identification, counselling, cash assistance, legal assistance, internal and external referrals and follow-up. The activities also include community mobilization and engagement, protection monitoring, local partnership development (including capacity building) and could be extended with livelihoods and self-reliance activities.

INTERSOS protection programming in partnership with UNHCR focuses on 2 population groups: (mostlySomali) refugees and asylum seekers on the one hand and IDPs/conflict affected Yemenis on the other hand. 

General purpose of the position

The Project Manager (PM) is in charge of the implementation and the supervision of the activities of the project ensuring timely and qualitative planning, implementation, reporting and monitoring/evaluation of INTERSOS activities in compliance with sector specific SOPs, Sphere standards and good practices, code of conduct and ethical values chart. 

The PM is responsible for an efficient financial management for the project in compliance with INTERSOS’ model and donor regulations, in addition to full oversight of the HR and logistics arrangement in cooperation with relevant departments.

Main responsibilities and tasks

• Ensures the planning, implementation and monitoring/evaluation and sets targets as included in the project description.
• Provides an efficient financial management for the project in compliance with INTERSOS’ model and donor regulations.
• Team management (100 to 150 staff, in addition to a set of 50-75 volunteers)
• Delivers quality project activities reporting, including the findings in terms of impact/changes at the level of beneficiaries achieved through the project.

More specifically:

Ensure activities implementation:

• Project kick-off and presentation/sharing of project with teams
• Review and prepare a detailed activity plan with team
• Agree and establish clear reporting and communication lines
• Organise trainings for the team
• Verification on the targeting of beneficiaries
• Ensure sector SOPs and guidelines are properly applied and adhered to
• Permanent on-job coaching of teams to work on quality in delivery

Financial management and procurement:

• Prepare, monitor and implement financial and procurement plan
• Prepare weekly liquidity plan
• Approval of all purchases/contracting and budget line allocations
• Verify on a weekly basis the bookkeeping entries in the INTERSOS accounting spread sheets (PN): verify budget line allocations, budget expenditure status against actual delivery and the financial plan for the remainder project implementation period
• Ensure for all purchases/contracting of goods/services/supplies the correct INTERSOS procurement guidelines are applied and properly documented (also for the procedures applied by the municipalities)
• Verify the list of expenditures prior to finalizing the interim and final financial reports
• Holds final responsibility for verification of all support documents

Manage team and to provide relevant capacity building and on-job coaching to the project team:

• Manages and evaluates the performance of the project staff
• Conduct weekly and monthly meetings with the team to review the planning and discuss the main concerns to focus on for the upcoming period
• Ensure use of correct/relevant forms for assessments and reporting by the team
• Ensure fluent chain of information/data transfer from field to Information Management Unit (IMU)
• Ensure timely processing of information/data by IMU and conduct coaching for teams on the analysis of the processed data
• Continuous/fast verification of data quality collected and received from field staff and processed by IMU
• Establish a participatory process to inform/develop relevant response strategies for conflict mitigation and enhanced social cohesion.
• Undertake (if security situation allows) field visits to the centres to provide technical guidance and supervision to the team and to monitor the progress and quality of the different project activities.
• Ensure timely and quality internal and external referral of most vulnerable cases.

Monitoring & evaluation:

• Ensure monitoring and verification for the targeting of beneficiaries by M&E team.
• Applying a result-based management approach, monitor the project outcomes, in addition to the outputs and activities, including changes at the household and community level achieved through the project. 

Reporting:

• Ensure quality reporting on achievements through monthly and weekly planning presented against weekly and monthly performance reports containing clear quantitative and qualitative information related to the activities.
• Deliver monthly timely, complete and qualitative a comprehensive project reporting (PAT – project appraisal tool)
• Prepare ad hoc progress reporting for the donor and official required interim and final project reports.
• Holds final responsibility for all support documents (means of verification) and general project documents
• Delivers regular communication products on the project to be used by the INTERSOS communication department in different outlets

Coordination and representation:

• Conduct regular meetings with the donor representatives and facilitates field visits by donor missions (when security allows for).
• Establish and maintain positive and productive relationships with the local community leaders (when relevant and possible).
• Aligns as per guidelines provided by the HoM and helps to set strategies for INTERSOS in Yemen particularly relevant to protection, refugees and asylum seekers and/or IDPs and conflict affected Yemenis.
• Where and when possible and relevant, contribute to the coordination between the different project-teams for the projects in the South of Yemen.
• Proactively participate in protection cluster meetings and other relevant working groups for South Yemen, also relevant inter-sectorial coordination meetings at national level.
• Ensure systematic information and update sharing with the INTERSOS protection coordinator, program coordinator and HOM.

Proposal Writing and assessment

• Carry out assessment in the competence area to have a clear picture of the needs;
• Contribute to proposal development related to the project he/she is implementing to guarantee the coverage of the project related needs and the continuity of the project activities avoiding gaps between projects. 

Required profile and experience

Education

• MA in social sciences, law or related field

Professional Experience

• Minimum 3 years relevant working experience in humanitarian project management with INGO, including direct financial management of project budget and supervision of the implementation of protection programming for refugees and/or IDPs
• Prior experience working with UNHCR funded projects
• Demonstrated experience in staff supervision and remote management
• Strong experience with monitoring and accountability tools and systems, including set-up and management of reporting/complaints mechanisms.
• Prior experience in working in complex emergency setting, involving displacement and armed conflict.
• Strong experience in working with communities.

Professional Requirements

• Strong team leading skills
• Excellent analytical skills, observation and analysis capacity
• Able to ensure quick quality delivery in stressful environment
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Excellent ability to establish inter-personal relations and good negotiation skills
• Good knowledge of MS Office (Word, Excel, Outlook) and other relevant software
• Ability to deal with stress and demanding working environment
• Readiness to commit and adhere to the values, mission and vision of INTERSOS

Languages

• Excellent written and spoken English
• Arabic would be asset (read and write)

Personal Requirements

• Strong team spirit, comfortable in a multi-cultural environment
• Strategic vision and planning
• Teamwork
• Ability to work and adapt in different environments
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5d7fd88d958a32001207b084/

 

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.            

 

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue –SR-35-1168 – Project Manager Protection – Yemen”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

 

Only short-listed candidates will be contacted for the first interview.

Required profile and experience

Education

●        Hold a Master degree in social science or any related field (unless compensated with minimum 5 year of relevant work experience)

Professional Experience

●        At least 3 years of direct professional experience working as a technical expert in Monitoring and Evaluation in emergency contexts.

●        Solid knowledge of different donors’ guidelines regarding monitoring and evaluation

●        Prior experience in working in complex emergency setting, involving displacement.

Professional Requirements

●        Experience in data collection and analysis (creation and management of database at mission level and at project level, data analysis and management, drafting of reports combining quantitative and qualitative information).

●        Demonstrated ability to carry out assessments and evaluations, to produce reports and present findings to donors’, Clusters, and other relevant stakeholders.

●        Experience in working through systems of community participation and accountability

●        Demonstrated experience in establishing and maintaining collaborative relationships with different stakeholders

●        Excellent computer skills (proven computer literacy, in particular excellent Excel knowledge is a must) and high-level expertise in working with smart tools (ODK and KOBO)

●        Ability to provide capacity building to national staff – both coaching on the job and through structure training.

●        Demonstrated leadership and interpersonal skills

●        Demonstrated experience in staff supervision and remote management

●        Readiness and ability to move around in Yemen

●        Readiness to commit and adhere to the values, mission and vision of INTERSOS

Languages

●        Excellent written and spoken English

●        Native Arabic would be an asset

Personal Requirements

●        Strong team spirit, comfortable in a multicultural environment

●        Excellent analytical skills, observation and analysis capacity

●        Attention to detail and structured way of approaching tasks (very organized)

●        Ability to plan ahead and output oriented (proactive)

●        Able to ensure quick quality delivery in stressful environment (stress-resilient)

●        Ability to adhere to deadlines and respect line management

●        Very strong interpersonal skills: strong communication and diplomatic skills

●        Practical and problem-solver

●        Ability to deal with heavy work pressure

Required profile and experience

Education

●        Hold a Master degree in social science or any related field (unless compensated with minimum 5 year of relevant work experience)

Professional Experience

●        At least 3 years of direct professional experience working as a technical expert in Monitoring and Evaluation in emergency contexts.

●        Solid knowledge of different donors’ guidelines regarding monitoring and evaluation

●        Prior experience in working in complex emergency setting, involving displacement.

Professional Requirements

●        Experience in data collection and analysis (creation and management of database at mission level and at project level, data analysis and management, drafting of reports combining quantitative and qualitative information).

●        Demonstrated ability to carry out assessments and evaluations, to produce reports and present findings to donors’, Clusters, and other relevant stakeholders.

●        Experience in working through systems of community participation and accountability

●        Demonstrated experience in establishing and maintaining collaborative relationships with different stakeholders

●        Excellent computer skills (proven computer literacy, in particular excellent Excel knowledge is a must) and high-level expertise in working with smart tools (ODK and KOBO)

●        Ability to provide capacity building to national staff – both coaching on the job and through structure training.

●        Demonstrated leadership and interpersonal skills

●        Demonstrated experience in staff supervision and remote management

●        Readiness and ability to move around in Yemen

●        Readiness to commit and adhere to the values, mission and vision of INTERSOS

Languages

●        Excellent written and spoken English

●        Native Arabic would be an asset

Personal Requirements

●        Strong team spirit, comfortable in a multicultural environment

●        Excellent analytical skills, observation and analysis capacity

●        Attention to detail and structured way of approaching tasks (very organized)

●        Ability to plan ahead and output oriented (proactive)

●        Able to ensure quick quality delivery in stressful environment (stress-resilient)

●        Ability to adhere to deadlines and respect line management

●        Very strong interpersonal skills: strong communication and diplomatic skills

●        Practical and problem-solver

●        Ability to deal with heavy work pressure

 

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.                  

Terms of reference

Job Title: MEAL Expert

Code: SR-35-1038

Duty station: Sana’a and Aden, 50-50% roving, with regular visits to other governorates: Hajja, Ibb, Taiz, Lahj, Hadramout

Starting date: 11/11/2019

Contract duration: 1 year

Reporting to: Head of Mission

Supervision of: M&E Officers, Feedback & Complaint Officers

Dependents: n/a

General context of the project

In Yemen, INTERSOS has been engaged since 2008, providing protection assistance to refugees and migrants (mostly but not exclusively from the Horn of Africa). Since 2015 INTERSOS scaled up its operations to ensure a robust response to the IDPs crisis and the needs of other conflict affected Yemenis, and also expanded its geographical scope (covering Aden, Taiz, Hajja, Ibb, Hadramout and Lahj). INTERSOS’ protection programming for IDPs and conflict affected Yemenis focused on provision of emergency protection services: protection monitoring, provision of legal assistance, general case management services for GBV/PwSN/CP, including provision of cash assistance, rental subsidies, material assistance, livelihoods and life skills trainings. Moreover, from 2015 onwards INTERSOS started to implement health programming (with integration of nutrition), based on a needs-analysis of the conflict- affected communities in Yemen: with the rapidly collapsing Yemeni health care system, it has been paramount to support partially and non-functional health facilities to prevent total collapse/meltdown of health care system. Such programme includes: immunization, ANC, PNC, BEmONC, IMCI, OPD screening for malnutrition, treatment of SAM cases, health education, deworming, vitamin A supplementation and referral services. Besides attention for EPHC, INTERSOS ensures also attention for Secondary Health care to ensure referral services, while supporting the WHO/MOPHP strategy to ensure the minimum service package (MSP).

Moreover INTERSOS has integrated livelihoods and WASH activities in its main programming.

General purpose of the position

The MEAL Expert will support in completing the setting up, implementation and supervision of the MEAL Unit in the INTERSOS Yemen Mission ensuring strong coordination with Program Unit and under the supervision of the HoM.

S/he will accomplish this through leading the development and implementation of a mission MEAL framework / strategy, focusing on mentoring and/or building capacities of relevant programme and M&E staff, as well as promoting and fostering a culture of shared learning and accountability, and promoting innovation within the programme. This includes the development and integration of accountability, learning and programme quality standards in programme assessments, design, monitoring, review and evaluation as well as consistent documentation of learning and progress in this area.

Once fully developed, the MEAL Expert will be expected to lead on MEAL system implementation including monitoring, accountability initiatives, support evaluations, compile lessons learnt, MEAL budgeting and recruitment. 

Main responsibilities and tasks

Strategic development

• Carry out an analysis of the M&E department in INTERSOS Yemen
• Steers the development of the MEAL strategy for the mission
• Develop MEAL SoPs and tools for the mission
• Suggest efficient and effective structure for the department

Assessments

• Coordinates and validates ToR (including data collection tools, in coordination with Technical and Program Coordinators)
• Supports the development of multisectoral assessment tools
• Coordinates the implementation of assessments
• Coordinates and validates the drafting of report (second layer of validation by the HoM and Coordinators)

Monitoring of projects

• Provides the technical framework and tools of all monitoring activities
• Support HoM in enhancing the common monitoring framework for overall programme in place (Project Appraisal Tool system in particular)
• Support the implementation of a system to manage information generated by MEAL activities, such as beneficiaries’ databases
• Support and improve the current system for data collection and analysis
• Conduct data analysis and present and disseminate information to inform programme management
• Supports the management of external (donor) monitoring visits

Evaluations

• Coordinates and validates ToR (including data collection tools)
• Supports more proactively the development of multisectoral evaluations tools
• Coordinates the implementation of evaluations
• Coordinates and validates the drafting of reports. Where reports are being submitted to external stakeholders (donors or diffusion to partners) there will be a second layer of validation by the HoM

Accountability

• Supervise and improve the implementation of accountability mechanisms at field level, e.g. complaint and feedback mechanisms for beneficiaries and staff
• In coordination with other department (in particular Protection), develop accountability SOPs for the mission
• Responsible for the smooth rolling out of the INTERSOS Feedback and Complaint mechanism
• Ensure the roll out of and training on accountability SOP for each project
• Support Program Unit to ensure that the overall program is including strategies and mechanism for promoting high level of community participation.

Capitalisation and knowledge management

• Coordinates and steers the development of ToR for capitalisation activities
• Facilitates capitalisation activities
• Steers and / or develop (based on circumstances) the capitalisation reports
• Manages the knowledge cycle (i.e. how the knowledge is transformed in better quality operations)

HR Management

• Support in the recruitment and management of staff (induction, performance management and training)
• Identify learning and training opportunities for MEAL staff and work as a mentor for national staff.
• Support the design and supervision of training and awareness raising activities for operations and programme staff at field level regarding MEAL priorities and quality standards

Required profile and experience

Education

• Hold a Master degree in social science or any related field (unless compensated with minimum 5 year of relevant work experience)

Professional Experience

• At least 3 years of direct professional experience working as a technical expert in Monitoring and Evaluation in emergency contexts.
• Solid knowledge of different donors’ guidelines regarding monitoring and evaluation
• Prior experience in working in complex emergency setting, involving displacement.

Professional Requirements

• Experience in data collection and analysis (creation and management of database at mission level and at project level, data analysis and management, drafting of reports combining quantitative and qualitative information).
• Demonstrated ability to carry out assessments and evaluations, to produce reports and present findings to donors’, Clusters, and other relevant stakeholders.
• Experience in working through systems of community participation and accountability
• Demonstrated experience in establishing and maintaining collaborative relationships with different stakeholders
• Excellent computer skills (proven computer literacy, in particular excellent Excel knowledge is a must) and high-level expertise in working with smart tools (ODK and KOBO)
• Ability to provide capacity building to national staff – both coaching on the job and through structure training.
• Demonstrated leadership and interpersonal skills
• Demonstrated experience in staff supervision and remote management
• Readiness and ability to move around in Yemen
• Readiness to commit and adhere to the values, mission and vision of INTERSOS

Languages

• Excellent written and spoken English
• Native Arabic would be an asset

Personal Requirements

• Strong team spirit, comfortable in a multicultural environment
• Excellent analytical skills, observation and analysis capacity
• Attention to detail and structured way of approaching tasks (very organized)
• Ability to plan ahead and output oriented (proactive)
• Able to ensure quick quality delivery in stressful environment (stress-resilient)
• Ability to adhere to deadlines and respect line management
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Ability to deal with heavy work pressure

 

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5cd1e0c92bc32b000acf53bd/

 

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.             

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue –SR-35-1038 - MEAL Expert - Yemen”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.