Yemen

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

 

Terms of reference

Job Title: Protection Officer UNHCR Protection of Refugees and Asylum seekers

Code: SR-35-1421

Duty station: Aden, Yemen; Roving Aden (Basateen), Lahj (Kharaz) and Hadramout (Mukalla)

Starting date: 10/04/2020

Contract duration: 15 January 2021 (renewable)

Reporting to: Refugees Project Manager (overall – day to day) Protection Coordinator (protection specific) & Program coordinator (programmatic general)

Supervision of: N/A

Dependents: N/A

 

General context of the project

The project "Enhancing protection and assistance to refugees and asylum seekers in the Southern Region - Yemen” will provide refugees and asylum seekers in South Yemen, with a comprehensive protection assistance package to respond to their most urgent protection needs, in addition to help them to realize voluntary return for Somali refugees.

The proposed intervention aims to improve the protection of and strengthen the self-reliance of refugees and asylum seekers by facilitating access to basic services and targeted assistance in 3 major areas – Basateen, Aden governorate; Kharaz Camp, Lahj governorate and Mukalla/Sayoun, Hadramout governorate with monitoring activities in Al-Dhale’a, Abyan, Shabwa, Taiz and Al-Mahra.

6 rights groups are targeted by the project: Basic Needs and Essential Services, Community Empowerment and Self-Reliance, Fair Protection Processes and Documentation, Favourable Protection Environment, Security from Violence and Exploitation and Durable Solutions. Services provided to the most vulnerable PoC will include case management for SGBV, PwSN and CP, referral (in and out) to specialized services such as psychosocial counselling, legal assistance, material and/or cash assistance, and educational activities. Moreover, the project will seek to strengthen and expand community mobilisation, encourage and support refugee documentation and registration, continued detention monitoring and lastly also support refugees to exercise their right return through an assisted spontaneous return program (ASRP) component.

Intended impact:

• Enhance the access of PoC to protection mechanisms available in the country through Information campaigns and specific thematic surveys, implementation of systematic protection monitoring, through static and mobile protection monitoring or outreach teams and referral for protection services
• Provide direct assistance to vulnerable PoC through a comprehensive case management package for PwSN, SGBV survivors and child protection cases (CP)
• Identification and issuance of vulnerable refugees and asylum seekers for cash grant support.
• Ensure systematic monitoring of detention centers and detention conditions to assure freedom of movement for refugees and access to juridical assistance for detainees or PoC at risk of detention
• Livelihood opportunities for refugees who are recipients of cash grants: promote self-reliance of PoC by facilitating the enrolment of refugees into long-term and short-term formal technical and vocational training for refugee youth, and providing soft skill sessions for SGBV survivors and PwSN aimed at greater community (re)integration and reduced vulnerability
• Ensure to strengthen and expand community mobilization by working with refugee and asylum seeker communities to ensure refugees’ and asylum seekers’ participation and community-based approach
• Increase level and quality of civil registration and civil status documentation of PoC
• Enhance refugees’ access to durable solutions, to exercise their right return through assisted spontaneous return (ASR)

General purpose of the position

The main activities will be:

• Training/Capacity building on case management and protection monitoring for project staff
• Review/develop SOPs for case management, referral pathways and protection monitoring.
• Support in report writing, data analysis and provide protection trend analysis.
• Coach/support project staff in using case management and reporting tools.

Main responsibilities and tasks

• Update SoP and formats in collaboration with UNCHR protection unit for case management and protection monitoring.
• Capacity building for the staff on case management and protection monitoring for the following categories: CP/SGBV/PwSN.
• Train and coach the key protection staff on management of community-based protection activities.
• Develop a standard training package: basic training package (general protection, protection mainstreaming, case management principles and steps, CP, GBV, PSFA) for all project staff
• Strengthen the project team’s capacity to meet protection and gender minimum standards.
• Mentoring for staff on protection technical aspects and databases filling and use and adherence to data protection protocols.
• Coach/supporting the team in using reporting and case management (BIA, BID, GBV Intake forms, etc.)
• Tools in informed manner, aimed to increase quality and consistency of data collection and assessment; to guide the team towards enhancing the quality of the information (to prepare to use for advocacy, reporting, case assessment etc.)
• Provide ongoing protection analysis (including aspects of conflict analysis, gender, and risk management) and lessons from project experience to inform the project manager and protection coordinator, and program coordinator and head of mission in improved program development, implementation and policy/advocacy work.
• Support the analysis and reporting process of the collected data (both case management and protection monitoring).
• Review Case Management lists put forward on a monthly basis for cash assistance.
• Review case management intake forms to ensure quality & complete and monitor case follow-up systems in place post referrals (internal and external).
• Conduct field monitoring and ensure that data protection procedures and processes are followed by Protection and other INTERSOS staff involved in handling confidential data.
• Ensure review and solid rollout of hotlines services and complaint-feedback mechanism.
• Participate in partner and technical meetings related to refugee/asylum seekers.
• Participate in mixed migration working group and mixed cluster in South.
• Represent INTERSOS with donor on specific protection programming related issues.
• Support PM in monthly report production for UNHCR
• Support PM in the supervision of the monthly uploading of activity info data set - randomly cross-check the data
• Support PM in the delivery of quarterly progress reports
• Coach/supervise protection monitor coordinator in the delivery of monthly report and provide for final editing of the monthly protection monitoring reports
• Draft and edit protection trend analysis based on data coming from project activity implementation (every 6 months – mid-year and end of the year)

 

Required profile and experience

Education 

• MA in social sciences, law or related field

Professional Experience 

• Minimum 3 years of relevant working experience in protection programming, including for refugees
• Prior experience working with UNHCR funded projects
• Demonstrated experience in staff coaching and training
• Strong experience with case management
• Experience in protection monitoring is an asset
• Prior experience in working in a complex emergency setting, involving displacement and armed conflict.
• Strong experience in working with community-based protection mechanism.

Professional Requirements 

• Good knowledge of MS Office (Word, Excel, Outlook) and other relevant software
• Experienced in working with SMART tools (ODK and/or Kobo)
• Strong experience with case management
• Experience in protection monitoring is an asset
• Strong experience in working with community-based protection mechanism.

Languages 

• Excellent written and spoken English
• Arabic would be asset (read and write)

Personal Requirements 

• Excellent analytical skills, observation and analysis capacity
• Able to ensure quick quality delivery in stressful environment
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Excellent ability to establish interpersonal relations and good negotiation skills
• Strong team spirit, comfortable in a multi-cultural environment
• Strategic vision and planning
• Teamwork
• Ability to work and adapt in different environments
• Readiness to commit and adhere to the values, mission and vision of INTERSOS

 

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5e3448a8be3d0e001739b417/

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.        

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-35-1421 – Protection Officer - Yemen”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Protection Officer UNHCR Protection of Refugees and Asylum seekers

Code: SR-35-1421

Duty station: Aden, Yemen; Roving Aden (Basateen), Lahj (Kharaz) and Hadramout (Mukalla)

Starting date: 01/03/2020

Contract duration: 15 January 2021 (renewable)

Reporting to: Refugees Project Manager (overall – day to day) Protection Coordinator (protection specific) & Program coordinator (programmatic general)

Supervision of: N/A

Dependents: N/A

General context of the project

The project "Enhancing protection and assistance to refugees and asylum seekers in the Southern Region - Yemen” will provide refugees and asylum seekers in South Yemen, with a comprehensive protection assistance package to respond to their most urgent protection needs, in addition to help them to realize voluntary return for Somali refugees.

The proposed intervention aims to improve the protection of and strengthen the self-reliance of refugees and asylum seekers by facilitating access to basic services and targeted assistance in 3 major areas – Basateen, Aden governorate; Kharaz Camp, Lahj governorate and Mukalla/Sayoun, Hadramout governorate with monitoring activities in Al-Dhale’a, Abyan, Shabwa, Taiz and Al-Mahra.

6 rights groups are targeted by the project: Basic Needs and Essential Services, Community Empowerment and Self-Reliance, Fair Protection Processes and Documentation, Favourable Protection Environment, Security from Violence and Exploitation and Durable Solutions. Services provided to the most vulnerable PoC will include case management for SGBV, PwSN and CP, referral (in and out) to specialized services such as psychosocial counselling, legal assistance, material and/or cash assistance, and educational activities. Moreover, the project will seek to strengthen and expand community mobilisation, encourage and support refugee documentation and registration, continued detention monitoring and lastly also support refugees to exercise their right return through an assisted spontaneous return program (ASRP) component.

Intended impact:

• Enhance the access of PoC to protection mechanisms available in the country through Information campaigns and specific thematic surveys, implementation of systematic protection monitoring, through static and mobile protection monitoring or outreach teams and referral for protection services
• Provide direct assistance to vulnerable PoC through a comprehensive case management package for PwSN, SGBV survivors and child protection cases (CP)
• Identification and issuance of vulnerable refugees and asylum seekers for cash grant support.
• Ensure systematic monitoring of detention centers and detention conditions to assure freedom of movement for refugees and access to juridical assistance for detainees or PoC at risk of detention
• Livelihood opportunities for refugees who are recipients of cash grants: promote self-reliance of PoC by facilitating the enrolment of refugees into long-term and short-term formal technical and vocational training for refugee youth, and providing soft skill sessions for SGBV survivors and PwSN aimed at greater community (re)integration and reduced vulnerability
• Ensure to strengthen and expand community mobilization by working with refugee and asylum seeker communities to ensure refugees’ and asylum seekers’ participation and community-based approach
• Increase level and quality of civil registration and civil status documentation of PoC
• Enhance refugees’ access to durable solutions, to exercise their right return through assisted spontaneous return (ASR)

General purpose of the position

The main activities will be:

• Training/Capacity building on case management and protection monitoring for project staff
• Review/develop SOPs for case management, referral pathways and protection monitoring.
• Support in report writing, data analysis and provide protection trend analysis.
• Coach/support project staff in using case management and reporting tools.

Main responsibilities and tasks

• Update SoP and formats in collaboration with UNCHR protection unit for case management and protection monitoring.
• Capacity building for the staff on case management and protection monitoring for the following categories: CP/SGBV/PwSN.
• Train and coach the key protection staff on management of community-based protection activities.
• Develop a standard training package: basic training package (general protection, protection mainstreaming, case management principles and steps, CP, GBV, PSFA) for all project staff
• Strengthen the project team’s capacity to meet protection and gender minimum standards.
• Mentoring for staff on protection technical aspects and databases filling and use and adherence to data protection protocols.
• Coach/supporting the team in using reporting and case management (BIA, BID, GBV Intake forms, etc.)
• Tools in informed manner, aimed to increase quality and consistency of data collection and assessment; to guide the team towards enhancing the quality of the information (to prepare to use for advocacy, reporting, case assessment etc.)
• Provide ongoing protection analysis (including aspects of conflict analysis, gender, and risk management) and lessons from project experience to inform the project manager and protection coordinator, and program coordinator and head of mission in improved program development, implementation and policy/advocacy work.
• Support the analysis and reporting process of the collected data (both case management and protection monitoring).
• Review Case Management lists put forward on a monthly basis for cash assistance.
• Review case management intake forms to ensure quality & complete and monitor case follow-up systems in place post referrals (internal and external).
• Conduct field monitoring and ensure that data protection procedures and processes are followed by Protection and other INTERSOS staff involved in handling confidential data.
• Ensure review and solid rollout of hotlines services and complaint-feedback mechanism.
• Participate in partner and technical meetings related to refugee/asylum seekers.
• Participate in mixed migration working group and mixed cluster in South.
• Represent INTERSOS with donor on specific protection programming related issues.
• Support PM in monthly report production for UNHCR
• Support PM in the supervision of the monthly uploading of activity info data set - randomly cross-check the data
• Support PM in the delivery of quarterly progress reports
• Coach/supervise protection monitor coordinator in the delivery of monthly report and provide for final editing of the monthly protection monitoring reports
• Draft and edit protection trend analysis based on data coming from project activity implementation (every 6 months – mid-year and end of the year)

Required profile and experience

Education

• MA in social sciences, law or related field

Professional Experience

• Minimum 3 years of relevant working experience in protection programming, including for refugees
• Prior experience working with UNHCR funded projects
• Demonstrated experience in staff coaching and training
• Strong experience with case management
• Experience in protection monitoring is an asset
• Prior experience in working in a complex emergency setting, involving displacement and armed conflict.
• Strong experience in working with community-based protection mechanism.

Professional Requirements

• Good knowledge of MS Office (Word, Excel, Outlook) and other relevant software
• Experienced in working with SMART tools (ODK and/or Kobo)
• Strong experience with case management
• Experience in protection monitoring is an asset
• Strong experience in working with community-based protection mechanism.

Languages

• Excellent written and spoken English
• Arabic would be asset (read and write)

Personal Requirements

• Excellent analytical skills, observation and analysis capacity
• Able to ensure quick quality delivery in stressful environment
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Excellent ability to establish interpersonal relations and good negotiation skills
• Strong team spirit, comfortable in a multi-cultural environment
• Strategic vision and planning
• Teamwork
• Ability to work and adapt in different environments
• Readiness to commit and adhere to the values, mission and vision of INTERSOS

 

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5e3448a8be3d0e001739b417/

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.            

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-35-1421 – Protection Officer - Yemen”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Project Manager (Protection, WASH and Nutrition)

Code: SR-35-1364

Duty station: 50% Al-Turba and 50% in Ibb

Starting date: 01/04/2020

Contract duration: 7 months

Reporting to: Technical coordinators, Program coordinators, M&E coordinator and Head of Mission      

Supervision of: 1 PM assistant 2 Activity Coordinator CP & teams 2 Activity Coordinator OSAC & teams  2 Activity Coordinator WASH & teams 2 Activity Coordinator Nutrition & teams M&E/reporting officer

Dependents: N/A

General context of the project

INTERSOS runs a multi-sector project in Ibb and Taizz governorates, OFDA funded action, delivering protection and nutrition services, and WASH assistance for conflict affected populations in Ibb and Taiz governorates:

1. Provide WASH services, including: a) hygiene awareness, b) solid waste collection, c) improved sanitation facilities and services, d) access to potable water and water for daily use e) access to water quality testing including chlorination, and provision of rapid response and contain the cholera outbreak in affected communities and prevent the disease spread in “at risk” communities.
2. Provide adequate nutritional care and treatment for: CU5 and PLW suffering from acute malnutrition, through community based nutritional management approach.
3. Promote the protection of conflict-affected people, providing for individual case management services (children and women exposed to or at risk of violence, and persons with specific needs) and collective PSS for children and women for response and working on community awareness and capacity building of actors for prevention.

General purpose of the position

The Project Manager (PM) is in charge of the implementation and the supervision of the activities of the project ensuring timely and qualitative planning, implementation, reporting and monitoring/evaluation of INTERSOS activities in compliance with sector specific SOPs, Sphere standards and good practices, code of conduct and ethical values chart.

The PM is responsible for an efficient financial management for the project in compliance with INTERSOS’ model and donor regulations, in addition to full oversight of the HR and logistics arrangement in cooperation with relevant departments.

Main responsibilities and tasks

• Ensures the planning, implementation and monitoring/evaluation and sets targets as included in the project description and smooth and effective closure of the project.
• Guarantee an efficient financial management and closure of the project and all the funds liquidated as per the financial plan for the project in compliance with INTERSOS’ model and donor regulations.
• Team management and project integration assurance for 2 separate teams and 3 sectors.
• Deliver quality project activities reporting, including the findings in terms of impact/changes at the level of beneficiaries achieved through the project.
• Deliver timely quality monthly, interim and final project reports.

More specifically:

Ensure the full and timely implementation of the project pro-actively respecting deadlines for reporting:

• Follow up and monitor field team detailed activities
• Maintain clear reporting and communication lines
• Verification on the targeting of beneficiaries as per the project document
• Ensure sector SOPs and guidelines are properly applied and adhered to
• Permanent on-job coaching of teams to work on quality in delivery
• Ensure security assessment for teams’ daily movement and report incidents/concerns in a pro-active manner to the Head of Mission and Security Focal point

Financial management and procurement:

• Prepare, monitor and implement financial and procurement plan
• Prepare weekly liquidity plans
• Approval of all purchases/contracting and budget line allocations
• Verify on a weekly basis the bookkeeping entries in the INTERSOS accounting spread sheets (Journal): verify budget line allocations, budget expenditure status against actual delivery and the financial plan for the remainder project implementation period
• Ensure for all purchases/contracting of goods/services/supplies the correct INTERSOS procurement guidelines are applied and properly documented (also for the procedures applied by the municipalities), in close coordination with the admin-fin and logistics department
• Verify the list of expenditures prior to finalizing the interim and final financial reports
• Holds final responsibility for verification of all support documents’ completeness and correctness

Manage team and to provide relevant capacity building and on-job coaching to the project team:

• Manages and evaluates the performance of the project staff
• Conduct weekly and monthly meetings with the team to review the planning and discuss the main concerns to focus on for the upcoming period
• Ensure use of correct/relevant forms for reporting by the team
• Ensure fluent chain of information/data transfer from field to supervisors
• Ensure timely processing of information/data and conduct coaching for teams on the analysis of the processed data
• Continuous/fast verification of data quality collected and received from field staff
• Maintain participatory process to inform/develop relevant response strategies for conflict mitigation and enhanced social cohesion.
• Undertake (if security situation allows) field visits to provide technical guidance and supervision to the team and to monitor the progress and quality of the different project activities.
• Follow up on the system for internal and external referral of most vulnerable cases, in close coordination and collaboration with other INTERSOS programmes/project staff.
• Oversee team attendances and authorize holidays, liaise with admin-fin department to secure up to date HR files
• Ensure teams respect INTERSOS rules and guidelines to the mission and adhere to INTERSOS code of conduct and charter of values

Monitoring & evaluation:

• Ensure monitoring and verification for the targeting of beneficiaries.
• Applying a result-based management approach, monitor the project outcomes, in addition to the outputs and activities, including impact at the household and community level achieved through the project.

Reporting:

• Ensure quality reporting on achievements through daily short briefings, monthly and weekly planning presented against weekly and monthly performance reports containing clear quantitative and qualitative information related to the activities.
• Secure weekly and monthly reporting per team and compile, review and analyses reports on monthly bases to be reflected in INTERSOS PAT reporting tool
• Prepare ad hoc progress reporting for the donor and official required interim and final project reports: Prepare interim and final narrative reports for the donor in a timely and qualitative manner, looking into achievements against outcomes and output and reflect lessons learnt clearly into recommendations for future programming. Reporting must at all times be gender and age disaggregated.
• Holds final responsibility for all support documents (means of verification) and general project documents
• Delivers regular communication products (including pictures) on the project to be used by the INTERSOS communication department in different outlets

Coordination and representation:

• Attend the relevant cluster meetings and ensure timely reporting of highlights to HoM.
• Ensure regular updates to donor representatives.
• Contribute to the coordination between the different project-teams for the projects in Yemen. Proactively participate in cluster meetings and other relevant working groups for Yemen, also relevant inter-sectorial coordination meetings at national level.
• Ensure systematic information and update sharing with the HOM and other programme staff.
• Coordinate with other INTERSOS projects/sectors in Ibb and Taizz for effective and efficient referral of cases between INTERSOS projects/sectors.
• Perform any other related duties as required.

 

Required profile and experience

Education

• Hold a Master degree in any relevant field

Professional Experience

• Prior work experience in INGO in project management.
• Minimum 3 years’ experience in the implementation of multi-sector humanitarian programming in complex emergencies, including protection, WASH and/or nutrition services (experienced in minimum 2 out of 3 sectors)  including financial management responsibilities.
• Prior experience in working in complex emergency setting, involving internal displacement
• Relevant work experience in Middle East
• Prior experience working with OFDA as donor will be an added value

Professional Requirements

• Admin/finance skills
• Demonstrable experience in establishing and maintaining collaborative relationships with donors and government counterparts.
• Experience with donor compliance and reporting
• Demonstrated leadership and interpersonal skills
• Excellent computer skills (proven computer literacy, in particular Excel knowledge is a must).
• Demonstrated experience in staff supervision and remote management
• Strong experience with monitoring tools and systems
• Readiness and ability to move around in Yemen
• Readiness to commit and adhere to the values, mission and vision of INTERSOS

Languages

• Excellent written and spoken English – native
• Arabic would be asset

Personal Requirements

• Excellent analytical skills, observation and analysis capacity
• Very strong interpersonal skills: strong communication and diplomatic skills
• Practical and problem-solver
• Excellent ability to establish inter-personal relations and good negotiation skills
• Strong team spirit, comfortable in a multi-cultural environment
• Attention to detail and structured way of approaching tasks (very organized)
• Ability to plan ahead and output oriented (pro-active)
• Able to ensure quick quality delivery in stressful environment (stress-resilient)
• Ability to deal with heavy work pressure; while living in a heavy movement restricted living environment

 

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5e007d874e89020016bde7af/

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.            

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-35-1364 – Project Manager – Yemen”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Logistics Coordinator

Code: SR-35-1322

Duty station: Yemen – roving; based in Aden

Starting date: 01/02/2020

Contract duration: 6 months – with possibility of renewal for another 6 months

Reporting to: Head of Mission (HoM) hierarchically and Area Logistics Coordinator technically.

Supervision of: 1 log coordinator > 2 log managers - 5 logistics - 6 log assistants - 2 operational risk assessment officers - liaison officer (Sana’a and Aden) - 2 IT officers – 2 procurement officers

Dependents: n/a

 

General context of the project

Yemen entered its fourth year of war, with chronic vulnerabilities exacerbated, leaving an estimated 22.2 million people in need of humanitarian assistance, 2 million of IDPs and 956,100 Returnees. Yemen is facing one of the largest food and protection emergencies in the world, entirely man-made. Continued hostilities in the country are brutal on civilians, who bear the brunt of ongoing airstrikes and localized fighting. The ongoing military campaign has destroyed the economy and moved an already weak and impoverished country towards social, economic, financial and institutional collapse.

In Yemen, INTERSOS has been engaged since 2008, providing protection assistance to refugees and migrants (mostly but not exclusively from the Horn of Africa). Since 2015 INTERSOS scaled up its operations to ensure a robust response to the IDPs crisis and the needs of other conflict-affected Yemenis, and also expanded its geographical scope (covering Aden, Taiz, Hajja, Ibb, Hadramout and Lahj). INTERSOS’ protection programming for IDPs and conflict-affected Yemenis focused on provision of emergency protection services: protection monitoring, provision of legal assistance, general case management services for GBV/PwSN/CP, including provision of cash assistance, rental subsidies, material assistance, livelihoods and life skills trainings. Moreover, from 2015 onwards INTERSOS started to implement health programming (with integration of nutrition), based on a needs-analysis of the conflict- affected communities in Yemen: with the rapidly collapsing Yemeni health care system, it has been paramount to support partially and non-functional health facilities to prevent total collapse/meltdown of health care system. Such programme includes: immunization, ANC, PNC, BEmONC, IMCI, OPD screening for malnutrition, treatment of SAM cases, health education, deworming, vitamin A supplementation and referral services. Besides attention for EPHC, INTERSOS ensures also attention for Secondary Health care to ensure referral services, while supporting the WHO/MOPHP strategy to ensure the minimum service package (MSP).

The expat Log Coordinator will assist the Head of Mission and Programme Coordinators specifically following the overall country Logistic, procurements and operational risk assessment management in accordance with INTERSOS country strategies, plans and policies. The expat Log Coordinator will be primarily responsible to supervise and manage all country logistics operations and provide support in the management of the mission’s operational risks.

 

General purpose of the position

The Logistics Coordinator will respond hierarchically to HoM and technically to Area Logistics Coordinator. On the daily tasks as described in this ToR. The Logistics Coordinator also works in close collaboration with the PMs (in charge of projects for INTERSOS in Yemen) and Programme Coordinators and coordinates in a systematic manner with the HoM and Admin/Finance Department.

He/She coaches, trains and supervises 1 national log coordinator (as part of mission capacity building for the log department): Supervises logistics department in organic manner: 1 log coordinator > 2 log managers - 5 logistics - 6 log assistants - 2 operational risk assessment officers - liaison officer (Sana’a and Aden) - 2 IT officers – 2 procurement officers.

 

The expat Log Coordinator is responsible for overseeing, monitoring and guiding/improving the logistics operations of the INTERSOS Yemen Mission working closely with program and administrative staff to ensure comprehensive reporting, support and assistance to all INTERSOS activities.

In addition, the expat Log Coordinator is responsible for training and guidance on the management of the INTERSOS logistics/procurement management software.

The expat Log Coordinator shall monitor, supervise and seek to improve the quality for all the Logistics office activities, coordinated by the national logistics coordinator:

• To deliver the Logistics office activities according with the mission requests in an efficient way (timing and financial) and sharing the information with the other stakeholders (Project Manager, Administration, Head of Mission, Programme Coordinators)
• To assure the compliance with the organization’s procedures and governance model

The expat Log Coordinator shall also supervise the correct utilization of the web platform used to manage the procurement process, the assets of the mission and the inventory.

The Logistic Coordinator shall support the HoM and the ORAO for the management of operational risks and help to update CPPs.

 

Main responsibilities and tasks

Managing INTERSOS supply chain

Purchases:

• Guarantees that purchase procedures are respected, and supervises the purchasing process for the whole mission;
• Guarantee the pre-qualification of the suppliers and their evaluation/review at least once every year;
• Works in close collaboration with the log and program staff at field and capital level;
• Supports and helps the program managers to prepare their procurement plans;
• Ensures that contracts signed are adequate in terms of INTERSOS rules and regulations;
• Supervises the identification and referencing of suppliers;
• Ensures that procurement dossiers and files are complete and correctly archived.
• Conducts special management reviews and/or follow-up on audit observations to assist in the improvement of office procedures and practices related to logistics and procurement issues.

Shipment:

• Supervises the shipment and delivery of materials up to their final destination;
• Coordinates with the logistical department at headquarters for the shipment of merchandise coming from abroad and supervises the potential process involved with clearing customs. With special attention to ECHO/OFDA procurements for drugs while looking into the establishment of local procurement in line with DG ECHO guidelines for local procurement

Stock management:

• Guarantees the management and monitoring of the mission’s stock, according to INTERSOS procedures and tools;
• Ensures that stocking sites are appropriate to the mission’s needs and that      merchandise is stocked appropriately in terms of location, layout and salubriousness;
• Supervise fluxes of merchandise, makes sure that the goods received are conform, and recorded.
• Warehouses management ensures that all the movement of goods are documented;
• Ensures the movement/transfer of documents is properly referenced;
• Checks stock reports on a monthly basis and perform physical inventories.
• Monthly materials stocking, inventory registry and reporting,

Transportation/Fleet Management Supervision:

• Supervise fleet management for the mission;
• Fuel Management;
• Supervise Booking Passenger Ticket and Extra Luggage (UNHAS & WFP boat);
• Manage Cargo shipment;
• Casual Worker management (up/off-loading);
• Manage Truck shipment;
• Transportation Coordination and Optimization;
• Log Cluster Focal Point (Logistics Coordinator).

Asset Management Supervision:

• Cars maintenance and logbooks, insurance documents management;
• Compound maintenance (water, sewage, fence, power generator, solar system);
• Fuel management;
• Equipment - Laptop, Phone, Thuraya, VHF etc. (reparation management, stocking, inventory registry);
• Networking monitoring (router devices, Wi-Fi password).

Staff Administration Supervison:

• Ensure that all compound staff management (Drivers, Cleaners and Guards) is properly monitored and supervised by log officer/manager per base/office;
• Supervises logistics department in organic manner (logs, operational risk assessment officers (ORAOs), IT)
• Asset Assignment management (Laptop, Phone, Thuraya, ID card, etc.);
• Expat immigration liaison (Work permit, Passport Registration, VISA renewal);
• Expat personal information management (Contact List, Blood type, Picture, etc.);
• Handover management (Data backup, email folder backup);
• Compound room plan management.

Operational Risk Management overview:

• Support to Head of Mission in compound and guesthouse risk assessment;
• Supervises 2 ORAOs and ensure strong link with 2 liaisons (who report to HOM);
• Equipment security documentation (purchasing, transportation) management;
• Contact List updating, control and publishing (done by HR department);
• Support the HoM and ORAOs review of security guidelines and CPP for all location are available.

General:

• Production of Standard Operating Procedures for all most important Logistics domains.
• To perform any other work-related duties if applicable

 

Required profile and experience

Education 

• Minimum BA university degree in logistics or any related technical field

Professional Experience 

• Minimum 5 years of experience in logistics (min 3 year in INGO setting)
• Prior experience working with humanitarian organization
• Prior work experience in complex humanitarian setting
• Prior work experience in the Middle East is highly desirable

Professional Requirements 

• Experience working with different donors and knowledge on procurement guidelines
• Demonstrated experience in staff supervision with cultural diversity, with experience of local recruitment and remote management
• Expert knowledge and strong experience in logistics
• Excellent level of understanding in humanitarian principles and standards
• Very good knowledge of Microsoft Office (including MS Word, Excel, Power-point or other presentation software, Outlook and Skype)

Languages 

• Excellent written and spoken English
• Arabic would be great asset (read and write)
• Ideally Arab native speaker with excellent English skills

Personal Requirements 

• Ability to communicate openly and maintain good relations within the team, government and other local authorities, donor, and other stakeholders
• Good negotiation skills
• People Management and Leadership
• Strong team spirit, comfortable in a multi-cultural environment
• High respect and adherence to confidentiality
• Able to work independently
• Excellent analytical skills, observation and analysis capacity
• Practical and problem-solver
• Readiness and ability to move around in Yemen
• Readiness to commit and adhere to the values, mission and vision of INTERSOS
• Willingness to take responsibility
• Ability to live in an environment with very basic living condition
• Flexibility to respond to changing nature of humanitarian context and operational difficulties
• Attention to detail and structured way of approaching tasks (very organized)
• Ability to plan ahead and output-oriented (pro-active)
• Able to ensure quick quality delivery in a stressful environment (stress-resilient)
• Ability to deal with heavy work pressure; while living in a heavy movement restricted living environment

 

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/posizioni-aperte/#intersosorg-vacancies/vacancy-details/5dee08caa2098000153a177b

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.        

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-35-1322 – Logistics Coordinator”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.