Détails de l'annonce
Organisation : Médecins Sans Frontières - Artsen Zonder Grenzen
Site web : http://www.msf.be
Adresse email : muriel.moussiaux@brussels.msf.org
Lieu de l'emploi : Bruxelles /
Type d'emploi : Contrat à durée déterminée
Type de contrat : Temps plein
Fonction : Informatique
Date de publication : 01/01/2017
Date limite : 22/01/2017
Profil
CANDIDATE PROFILE
- IT experience or a very strong interest/capacity in learning the required software skills (javascript, sql server)
- Analytical skills & IT oriented
- Experience in various MSF HR department is an asset
- Service and client oriented
- Fluent in English and French, Dutch is a plus
- Willing to work in an international, multidisciplinary and humanitarian environment
CONDITIONS
- Fixed-term contract – 1 year extendable - Full-time - Based in Brussels
- Hospital insurance (DKV) - pension plan – canteen at democratic price - 100% reimbursement for public transport costs
- Starting date: March 2017
Interested? Send a letter of motivation and your CV before 23/01/2017, to Muriel Moussiaux: Rue de l’Arbre Bénit 46, 1050 Brussels, Belgium. E-mail : Recruit-HQ-HR@brussels.msf.org
Description
DEFINITION OF THE FUNCTION
The key user facilitator will
- Maintain and develop the HR processes (workflows and screens design, sql, javascript)
- Make sure that each HR community is able to express their needs in terms of functionalities
- Motivate the users and monitor that the solution will meet the needs within the constraints of quality, functionality and ease of use
- Have a global/transversal view of what all HR communities do, to ensure integration and to improve cross-functional operations – IT alignment
- Have to consistently seek harmonized processes for the 3 HR populations (Expats, Nat Staff, HQ) and transversal coherence between HR communities.
JOB PROFILE
HR Analysis & configuration
- Know exactly what people do, and how, in all HR communities
- Ensure better coherence of processes with HR vision
- Help Key users and end users to identify their needs
- Have a transversal vision and make the link between the different departments
- Configuration of the functional components of the software
- Support to the Symphony program (international HR software)
Development and Testing
- Implement and maintain the HR processes using the workflows designer of the HR software
- Maintain the workflows custom code (javascript) and the access to the data (sql)
- Testing of the new workflows and functionalities
- See what can be improved in terms of efficiency of processes and data management
- Ensure better coherence of processes with HR vision
- Know the system, the data in order to develop own appropriate KPIs and reports
- Coordinates changes between HR communities and engage a validation process by the HR middle management in case of transversal issue
Interface between the HR & IT department
- Be involved in IT and strategic decision process, and in future key users committees to discuss and agree on improvements
- Transform users’ needs in an analytical language to allow IT does to a proper development, and explain IT processes to HR people
- Report all bugs and observed problems to the IT department for correction
Support to key users & Helpdesk for end users
- Consolidate ownership of system and data by (key) users
- Keep a close hands-on tie with the team of key users, and reinforce the functional support
- Act as a second line helpdesk for end users (if key users can’t help them)
Training
- Be able to train people to do things in an appropriate manner, and ensure better consistency of data
- Spread the knowledge on several heads and ensure better continuity of the new system
- Know the software inside out, in order to train new users in case of the absence of the key user of a community and to suggest possible improvements