Lebanon

Training/ Education:

Degree and/or Master Degree – desirable but not compulsory in education, community development, international development, human rights or humanitarian project management

Technical specific knowledge:

• Strong communication skills
• Ability to work in a team, strong staff management and leadership skills
• Good organizational skills, proactivity and ability to work autonomously
• Flexibility and adaptability
• Very good reporting skills
• Very good representation skills and diplomacy

Previous experience:

• At least 3 years of experience in a senior level support function for INGOs/NGOs
• Demonstrable experience with HR, Log and/or Finance
• Demonstrated staff capacity building and management skills
• Experience in risk management

Humanitarian sector knowledge:

At least 3 years working with NGOs

Action Against the Hunger knowledge:

Agreement with the principles, charter and objectives of Action Against Hunger.

Languages:

Fluent in English (written and spoken), Arabic would be an asset but is not mandatory

IT and specific systems:

Computer skills (Microsoft Office)

Only the applications received through our website will be taken into consideration.

Accion Contra El Hambre - Trabaja con Nosotros (acf-e.org)

The position has four main objectives:

• To assist Operations Coordinator in managing and coordinating the implementation of the Base projects
• To provide daily and consistent support and guidance to the Support & MEAL teams in order to meet targets, comply with donor requirements, follow the internal requirements of the organization and to deliver on learning objectives.
• To provide regular, clear and direct feedback/reports to the Operations Coordinator on the objectives outlined in this Job Description.
• To serve as Acting Operations Coordinator as needed/required

Objective 1: To manage the Support Departments (HR, logistics, finance), keeping in mind the final objective of improving Base operations and projects efficiency – (60%)

• To ensure that support functions are strengthened at the Base level and appropriate systems are in place to adequately support programs implementation in all aspects.
• To support the Support Managers to establish effective workplans, provide regular follow-up on them and pre-identify/respond effectively to constraints and restrictions in implementation.
• To provide selective capacity building of staff as needed and to contribute to the career development for them.
• To provide supervision, support and close teamwork between the Managers and their teams in order to ensure implementation of all initiatives.
• To ensure that support functions at the Base level are characterized by quality, consistency and compliance in line with ACF strategic priorities, guidelines as well as legal requirements.
• To monitor and analyse the logistical, administrative and human resourcing being used at the Base, recommending streamlining options and improvement of processes to the Operations Coordinator and the Base Management Team.
• To ensure close budget-follow up at the Base level, in coordination with the Operations Coordinator and Base Administrator.
• Supervise the implementation of the Archiving Protocol at base level with the support of the archiving by department. Ensure the definition and implementation of robust archiving procedures in all departments (supports, operations, technical)
• To assist in the definition and improvement of inter-departmental collaboration, cooperating closely with technical departments, to improve operational effectiveness and quality of service delivery
• To identify, jointly with the team, resource constraints and problems during implementation of the activities, propose solutions and support implementation.
• To liaise with other INGOs and other relevant stakeholders for effective coordination and implementation of logistics, HR and administration
• Lead on the Base Operational Task Force meetings on a monthly basis, and liaise with the Coordination OTF meetings for further follow up.

Objective 2: To manage the Monitoring, Evaluation, Accountability and Learning Department (25%)

• To ensure the development of the MEAL unit and its optimal integration in the Base, in particular: design methodology for multi-sector assessments, monitoring and evaluation of ACF Sectors of intervention, provide sector guidance and capitalize the lessons learnt.To support the design of project monitoring tools streamlining resources at the Base level.
• To support the roll out of ACF accountability framework and enlarged feedback mechanism at the Base level
• In coordination with the Operations Coordinator and the MEAL Manager ensure regular and consistent data is collected against each indicator in logical frameworks as well as against the Mission Strategic Framework
• To ensure the preparation of intermediate and final MEAL reports to the donors in coordination with PMs, Operations Coordinator and Grant Manager
• To utilise tangible lessons learned and learning outcomes derived from project and programme MEAL activities to build quality focused proposals in coordination with the Operations Coordinator and BMT
• To ensure that accountability processes are incorporated in the activities and implementation of programming at the field level, reporting back on these to the MEAL Coordinator, and Operations Coordinator.
• To supervise the implementation of the mission accountability strategy at the Base level.

Objective 3: Team Management and Human Resourcing (15%)

• To be the direct line manager of HR Manager, Log Manager, Admin Manager and MEAL Manager, with the Operations Coordinator maintaining a functional link and overall line management
• To participate in the recruitment of departmental team members, and upon request, participate in the recruitment of other key staff (if relevant)
• Provide development plans and appraisals for the HR Manager, Log Manager, Admin Manager and MEAL Manager to ensure their capacity is built and their performance is improved.
• To organize regular meetings with the staff line managed; to improve team communication and to support team building activities.
• Participate in the Human Resources definition for departments and ensure the best candidates are selected for the implementation of activities.

Objective 4: Security

• To respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.
• To communicate to the security officers of the working location any security related information or noncompliance with the security plan

Objective 5: Other

• To serve as Acting Operations Coordinator during absences (breaks, leave, training, illness etc.).
• To promote commitment to ACF charter and prevention on power abuses
• To support the emergency interventions of the organization as per the employee’s abilities
• To support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.

Objective 6: Support humanitarian activities of Action Against Hunger

• Support the emergency interventions of the organization as per the employee’s abilities.
• Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.
• Promote gender equality within the humanitarian and/or development work

 

Training/ Education:

Bachelor’s degree in economics, nutrition, food security/ agriculture, social work, humanitarian action, international relations or any related field. A Master’s degree is a plus.

Technical specific knowledge:

• Strong background in capacity building and staff development
• Good understanding of key areas under FSL (CBI, FFA, Agro-Ecology, Business Management, Market analysis Cash for Work etc.) & Nutrition (especially promotion of optimal infant and young child feeding and caring practices)
• Good understanding of the country context, good context analysis skills

Previous experience:

• At least 3 years of experience working in program management position in humanitarian and/or development organizations
• Demonstrable experience building staff capacity and coaching.
• Previous experience with Food Security / Livelihoods / Nutrition

Humanitarian sector knowledge:

Good knowledge of INGOs and donor agencies, procedures, guidelines and interventions in the country

Action Against the Hunger knowledge:

An asset

Languages:

English Mandatory. Arabic an asset

IT and specific systems:

Good skills in Microsoft Word, Excel, Outlook and good skills in smart phones applications for CBI

Mobility (national/ international)

National/International

The position has two main objectives:

1. To ensure the effective implementation of all Food Security, Livelihoods and Nutrition projects within the AAH Mission. This includes efficiently managing the project teams and budgets and ensuring all AAH’s contractual obligations, reporting requirements, quality standards and procedures are met and followed.

2. To build the capacity and functionality of the FSL and Nutrition staff in line with staff development plans, with an eye towards nationalization of the position, ensuring that adequate skills, experience, and knowledge is transferred within a limited time-frame.

Objective 1: To ensure timely & quality implementation and reporting of Food Security, Livelihoods & Nutrition activities at the base level (30%)

• In coordination with the FSL & Nutrition Coordinators, Head of Base and MEAL Team, design the macro Program Cycle Management tools, including: monitoring tools, project indicators and means of verification, Activity Progress Reports, Budget Follow Up tools, and Project Procurement Plans.
• Ensure a workplan for each project is in place, in coordination with the project team and make sure that the program activities are implemented in respect to the workplan
• Ensure monitoring and evaluation plans for the program are effective and functioning to measure the direct and indirect results of the projects
• Provide guidance to the project teams in weekly planning of activities (including input distribution, trainings, set up, maintenance, monitoring and reporting) and ensure these plans are in line with the project workplan
• Ensure required project materials are developed and used, such as IEC, training modules, workshops.
• Ensure timely procurement of goods and services for the program and accurately and regularly update the budget via follow-up and forecasting processes, in close coordination with the Logistics and Admin department
• Produce a department Dashboard, including multi-project data on beneficiaries, implementation levels, project maps
• Ensure beneficiary selection criteria and processes are in line with AAH’s principles and in coordination with other departments (such as MEAL), are clear to all and are well implemented in a transparent way.
• Ensure any implementing partners are well supported and the quality of their work is monitored and assured.
• Ensure good relationships and engagement with all programme stakeholders
• Provide verbal and written reports to direct and functional managers on the progress of the project towards objectives and activities in the workplan and any additional activities
• Ensure proper archiving of technical supporting documents

Objective 2: To lead the development and implementation of AAH’s food security, livelihoods & nutrition strategies in Bekaa based on sound contextual analysis (20%)

• Ensure the collection and timely analysis of information on food security, nutrition, health, and the living conditions of target population; design and lead quantitative and qualitative needs and capacity assessments as required.
• Analyse the needs, capacities and appropriate response options to assist the vulnerable local population at a base level
• Actively coordinate with other agencies implementing food security, livelihoods & nutrition projects in the Bekaa
• Draft FSL & Nut reports to donors and support the development of new AAH proposals for FSL and Nut interventions in the Bekaa, including coordination of field staff inputs based on sound field assessments
• Represent Action Against Hunger in regional working group meetings in line with Action Against Hunger' Lebanon’s Strategy and in coordination with the Operations Coordinator, Food Security and Livelihoods Coordinator and Nutrition Coordinator
• Represent Action Against Hunger in food security, livelihoods & nutrition meetings with other international and national NGOs, national institutions and international organizations under the guidance of direct and functional managers
• Document and share learning from the project

Objective 3: To manage and develop the capacity of the whole FSL-Nut team, with especial focus to coach the Deputy PM in the process of nationalization of the position at the end of the period (35%).

• Assess the needs and strengths of each team member and identify capacity-building priorities for each as part of AAH’s normal staff appraisal process.
• Supervise and build the capacities of the Deputy PM and HOPs on Project Cycle Management and food security, livelihoods & nutrition interventions
• Prioritize, develop and facilitate trainings for staff on Program Management and Action Against Hunger Training Modules
• Provide regular coaching and feedback sessions, providing adequate updates on progress against development plan and new objectives
• Support the Deputy PMs and HoPs in developing project planning, weekly planning, monthly planning, and integrating MEAL
• Support the Deputy PMs & HoPs in building capacity in relation to Financial, Logistical & HR processes, and in external relations with stakeholders
• Provide regular reports on progress of the development plan to both Operations Coordinator and Base HR
• Couch and accompany the Deputy PM during the length of the contract towards nationalizing the position.

Objective 4: Finance & Administration (15%)

• Oversee the cooperation between the FSL&NUT Department and support departments (Admin, Log)
• Oversee the Department budget; prepare the programmatic budget for new project proposals

Objective 5: Security

• Respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols
• Communicate to the security managers of the working location any security related information or noncompliance with the security plan

Objective 6: Support humanitarian activities of Action Against Hunger

• Support the emergency interventions of the organization as per the employee’s abilities
• Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities
• Promote gender equality within the humanitarian and/or development work

 

Only the applications received through our website will be taken into consideration. https://employ.acf-e.org/index.php/positions/view/4978/Food-Security-Livelihoods-Nutrition-Program-Manager/

Training:

• Preferably a master’s degree in international development, project management, social work or other relevant field from a recognized institution; studies related to conflict resolution and do no harm would be of particular interest. Leadership training
• CALP

Technical specific knowledge:

• Familiarity with Lebanon specifically and the Middle East in general is an advantage.
• Experience in Humanitarian and Emergency programming.
• Familiarity with the humanitarian coordination system (HPC, Clusters/Sectors) required.
• Project Cycle Management.
• Knowledge of protection programming is an asset
• Report and proposal writing.
• Experience within ACFIN is an asset.

Previous experience (years):

• Desired background: experience in public relations, 5 years relevant experience in humanitarian context/protracted crisis
• Experience managing large scale humanitarian operation with complex programming
• Liaison experience on the humanitarian sector (UN, INGOs, Donors, Diplomats)
• Familiarity with donors regulation and management procedures (e.g. ECHO).

Humanitarian sector knowledge:

• Desired background: experience in coordination, 5 years relevant experience in humanitarian context/protracted crisis
• Experience managing large scale humanitarian operation with complex programming
• Liaison experience on the humanitarian sector (UN, INGOs, Donors, Diplomats)

Organization knowledge:

• Background studies: International Relations, Political Science or any related fields
• Strong staff management skills.
• Ability to train and mentor staff is a significant asset.
• Solid networking and representational skills.
• Strong analytical skills and strategic thinking capacity.
• Excellent reporting writing skills, both for language and content.

Languages:

Proficiency in written and spoken English, Arabic is a plus

IT systems:

Fully proficient in MS-Office, Outlook and Skype

Mobility (national/ international)

Ability to travel and stay overnight (nation-wide)

How to apply

Only applications received through our online service will be considered. Please click on the following link to access the service: https://employ.acf-e.org/index.php/positions/view/5120/LPC-and-Consortium-Manager/

Note.- Given the urgency in this position, the vacancy may be closed before the scheduled date. For more information about this position, see our website www.accioncontraelhambre.org, if it is not found here, it is understood that the selection process has been closed.

The Consortium Manager as head of the Consortium Management Team (CMT) provides overall representation , implementation management of the LPC – Emergency Response Facility (and operational coordination of the three consortium partners (ACF, GVC and NRC) acting as liaison between the Steering Committee and the implementing organizations. While not directly managing implementing program staff, the Consortium Manager is responsible for coordination of approaches for impactful and efficient programmes. The Consortium Manager has direct line management of the Information Manager for the Consortium.

Objective 1: TECHNICAL AND STRATEGIC PROGRAMMATIC COORDINATION

• Act as an advisor to partners to address operational and technical programmatic issues and provide neutral facilitation to solve potential technical issues between partners
• Ensure a good flow of information and efficient communication between partners.
• Lead partners to address technical issues and facilitate the solution of technical issues as well as ensuring a functional flow of information;
• Lead the coordination between partners on a day-to day- basis as well as convene and provide reporting and attend part of the steering committee and board meetings on a regular basis and additional ad hoc meetings as required;
• In collaboration with relevant focal points of respective partner agencies (ACF, GVC and NRC) coordinate the strategic development of the project, utilizing the various teams that are outlined within the Governance structure;
• Responsible for chairing and facilitating the relevant working groups
• Oversee and directly manage the Consortium Information Manager
• Ensure that the desired harmonization of tools, SOPs and etc. within the consortium and potentially with other stakeholders occurs in a timely and efficient manner

Objective 2: QUALITY AND DEVELOPMENT

• Further develop and improve the project to respond to needs of beneficiaries;
• Manage the monitoring and evaluation of the project and provide feedback to the consortium and suggest with other consortium partners programmatic changes in response to results of monitoring and evaluation;
• Ensure proper risk mapping of consortium activities and, with the other consortium partners develop and implement mitigation measures;
• Lead the consortium’s ongoing risk analysis and related adaptations of its response strategy and modalities

Objective 3: EXTERNAL REPRESENTATION AND STAKEHOLDERS ENGAGEMENT

• In coordination with the organizational Consortium Focal Points and Steering Committee, represent the Consortium on technical issues with relevant humanitarian/crisis response mechanisms, events and fora, as well as in the humanitarian/ crisis response community ; however individual agency retains their representational capacity.
• Coordinate the activities of Partners to provide integrated conflict sensitive response at field level;
• Ensure regular coordination of project partners within the broader humanitarian coordination structure.
• In coordination with CDs, ensure adequate institutional representation with donors and relevant stakeholders and to analyze potential new funding prospects; however individual agency retains their representational capacity.
• Arrange and facilitate donors and key stakeholders visits to the field with different partners staff and under overall supervision of Steering Committee.

Objective 4: CONSORTIUM STEERING COMMITTEE ENGAGEMENT (…)

• Report to the Steering Committee in a proper and timely manner on all relevant matters as per the ToR;
• Attend the Steering Committee meetings on a regular and ad hoc basis . During those meetings, he/she will report on:

  • Implementation progress of the signed agreements;

  • Technical issues faced and suggested solutions to overcome them;

  • Overall program development prospects;

  • Updates on representation and other external relevant matters

Objective 5: GRANT MANAGEMENT, REPORTING AND MISCELLANEOUS

• The Consortium Manager will be required to prepare, submit and manage grant proposals and reporting processes.
• Ensure all grant files are up to date and copies are also kept for proper archiving according to Action Against Hunger minimum standards and donor regulations. This includes also adequate risk mapping, including financial risks and to advice on mitigation measures.
• The Consortium Manager has a direct managerial reporting line to ACF Country Director and functional one to ACF Emergency Coordinator. The Consortium Manager has a technical reporting line and for his/her work is accountable to the Steering Committee. Steering Committee members will participate in the general verbal appraisal at the end of deployment and performance feedback SC members will be provided according to the Letter of Understanding signed by the partners.
• Duties that are inherent to the position and requested according to missions’ needs and context.
• Review, update and edit documents produced for the partnership project by the team.

Objective 6 : SUPPORT HUMANITARIAN ACTIVIES OF ACTION AGAINST HUNGER

• Support the emergency interventions of the organization as per the employee’s abilities.
• Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.
• Promote gender equality within the humanitarian and/or development work

 

Education

• Master degree in Refugee law, International Human Rights Law, Forced Migration and Refugee Studies, Gender studies or other relevant to the position

Professional Experience

• At least 5 years in humanitarian / NGO sector and at least 2 years in a Senior Management, Coordination or Advisory position
• Previous experience in the Middle East region (strongly preferred)
• Experience in the different components of protection programming

Professional Requirements

• Background in protection and human rights projects
• Ability to set high standards for quality of work and quick adaptability and flexibility in stressful environment
• Ability to manage human resources and provide coaching / capacity building
• Facilitating and encouraging open communication in the team, communicating effectively.
• Previous achievement in Project Proposal Writing

Languages

• English (fluent)
• Arabic would be considered as an asset

Personal Requirements

• Perfect knowledge of all the phases of the PCM
• Excellent diplomatic skills
• Ability to delegate and work in team
• Flexibility (will have to take on responsibilities that might not be directly on his/her JD)
• Stress management skills: ability to work under pressure to meet tight deadlines, with peaks of heavy workloads;
• Good communication skills, both written and oral.
• Self-development, initiative-taking.
• Strong organizational and problem-solving skills with analytic approach.
• Good computing skills

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Protection Coordinator

Code: SR-34-1741

Duty station: Beirut

Starting date: 18/02/2021

Contract duration: 1 year

Reporting to: Head of Mission

Supervision of: Protection Managers / relevant protection focal points

Dependents: Accompanied Duty Station

General context of the project

The position is responsible for overall leadership, coordination and technical support to maintain and expand Protection programming in Lebanon, which include Gender-Based Violence (GBV), Child Protection (CP), Psyco Social Support (PSS), Protection Monitoring and Legal components.

The Protection Coordinator will also be in charge of leading the development of the protection strategy and support the programme development at the national level.

General purpose of the position

The Protection Coordinator is responsible to (general duties):**

• Ensuring a quality implementation of the protection component of the different programs supporting the protection managers and specialists
• Providing technical support to Protection Staff of Lebanon Mission to build skills and expertise.
• Support the management of the Protection staff, in coordination with the PMs, HoB and Program Coordinator.
• Lead the definition of the Protection Strategy of the mission
• Play a key role in program development through contributions to new concepts and proposals (writing of the technical part and contributing to the design of the budget).
• Monitor, evaluate and support the implementation of the protection program (or protection component of the programs), participating also in the donor reporting.
• With the support of the Head of Mission, lead the representation in relevant technical forum and with relevant stakeholders on Protection aspects

Main responsibilities and tasks

Quality implementation

• Provide a clear support and supervision and mentoring of the Protection team through regular field visit, meeting with the staff and the line managers.
• Ensure that the services provided in the different projects adhere to best practices.
• Support the integration of the Protection Programming with the other sectors, including Wash, Livelihood, Education, Basic Assistance.

Human Resources - technical support to Protection Staff.

• Play the role of the functional Manager of the relevant Protection Staff
• In collaboration with HR and Project Managers, support the recruitment of the staff
• Build and supervise the relevant Protection staff
• Take part in the evaluation of the relevant protection staff
• Organize training and identify capacity building for the staff, ensuring internal capacities are built (capacity building being a priority at mission level for staff retention and internal career progression)
• Organize internal workshops and meeting with all the relevant key Protection staff of the mission to develop and innovate the mission protection tools and strategy

Protection Strategy Development and new funding

• Provide analysis of the protection situation of the country
• Lead the definition of the protection programming strategy for INTERSOS
• Support the Programme Coordinator and the HoM to design a Lebanon Country Strategy.
• Support the design of potential funding opportunities for Protection programming
• Lead the technical writing of new funding opportunities.
• Ensure Protection mainstreaming and integration in other programming in coordination with the Program Coordinator and HoM

Monitor, Evaluation and Supervision of Project Management

• Provide direction to staff in the implementation of the work planning, budgets and spending (relative to the Protection component)
• Support the Project Staff in the planning and the monitoring of the achievement of the activities, deliverables and budget.
• With the support of the Programme Coordinator, provide feedbacks on the monthly monitoring tool (PAT) to PMs (both technical and financial)
• Support the Project staff in producing high quality donor report (in their protection sections)

Representation, Coordination and Advocacy

• Establish and maintain collaborative relations with relevant donors, local authorities, partners, project stakeholders and other organizations working in the project areas.
• Proactively engaging with donors, international NGO and other actors participating at sectorial coordination meetings.
• Maintaining productive working relationships with Protection, GBV and CPiE Working Groups at the national and field level.
• Ensuring the participation of INTERSOS to relevant Working Groups and Task Forces (responsibilities can be delegated)
• Briefing all protection staff on discussions held during working groups.
• Organizing the internal protection meetings on a monthly basis.
• Developing strategic partnerships with local organizations, wherever possible.

Reporting

• Monthly protection report

Other objectives and duties:

• As requested by the HoM, for the effective implementation and quality of the protection activities.

HOW TO APPLY:

Interested candidates are invited to apply following the link below:

https://www.intersos.org/en/work-with-us/field/#intersosorg-vacancies/vacancy-details/5fe209df15e23f001de080d7/

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.          

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-34-1741 – Protection Coordinator”.

Please also mention the name, position and contact details of at least three references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.