Lebanon

Training/ Education:

Degree and/or Master Degree – desirable but not compulsory in education, community development, international development, human rights or humanitarian project management

Technical specific knowledge:

• Strong communication skills
• Ability to work in a team, strong staff management and leadership skills
• Good organizational skills, proactivity and ability to work autonomously
• Flexibility and adaptability
• Very good reporting skills
• Very good representation skills and diplomacy

Previous experience:

• At least 3 years of experience in a senior level support function for INGOs/NGOs
• Demonstrable experience with HR, Log and/or Finance
• Demonstrated staff capacity building and management skills
• Experience in risk management

Humanitarian sector knowledge:

At least 3 years working with NGOs

Action Against the Hunger knowledge:

Agreement with the principles, charter and objectives of Action Against Hunger.

Languages:

Fluent in English (written and spoken), Arabic is a plus

IT and specific systems:

Computer skills (Microsoft Office)

Action Against Hunger – Lebanon seeks to promote gender equality and is committed to empowering women to participate effectively in their communities, we strongly encourage women to apply.

We Strongly encourage people with disabilities to apply.

ACF has a zero-tolerance policy on sexual exploitation, sexual harassment, and abuse (SEA).

How to apply

Eligible candidates are invited to apply the earliest possible as we are screening applications on a rolling basis.

Only the applications received through our website will be taken into consideration.

Accion Contra El Hambre - Trabaja con Nosotros (acf-e.org)

Action against Hunger is an international non-governmental, private, apolitical, non-religious and non-profit organization created in 1979. Its goal is to combat hunger and dangerous situations that threaten men, women, and children. Currently 500 expats and more than 5,000 employees are working for Action against Hunger in more than forty-six countries working in projects concerning four areas of focus: nutrition, health, food security and water and sanitation.

In Lebanon, the Syrian crisis continues to generate political, social, and economic pressure due to the war in Lebanon and keeps more than 1.5 million refugees in a situation of increasing vulnerability. In this environment of political, economic and social uncertainty, our teams have maintained their high levels of humanitarian response and aid to Lebanon. Likewise, our interventions have been maintained in the Bekaa and northern areas, as well as in the south of the country, with a special focus on working in partnership or in consortium with other organizations and on institutional strengthening of the relationship with both donors. institutional, such as with local authorities and entities.

WE WORK IN LEBANON AGAINST COVID-19

• Focusing on Syrian refugee population and Lebanese host communities,

• mobilization committees,

• isolation centers,

• municipalities and service providers.

• Conducting training for health personnel.

• Distributing disinfection and dignity kits.

• Installing latrines for people with specific needs in Aarsal.

• Carrying out channel cleaning to ensure proper drainage. Distributing water through tanker trucks.

The position has four main objectives:

• To assist Operations Coordinator in managing and coordinating the implementation of the Base projects
• To provide daily and consistent support and guidance to the Support & MEAL teams in order to meet targets, comply with donor requirements, follow the internal requirements of the organization and to deliver on learning objectives.
• To provide regular, clear and direct feedback/reports to the Operations Coordinator on the objectives outlined in this Job Description.
• To serve as Acting Operations Coordinator as needed/required

Objective 1: To manage the Support Departments (HR, logistics, finance), keeping in mind the final objective of improving Base operations and projects efficiency – (60%)

• To ensure that support functions are strengthened at the Base level and appropriate systems are in place to adequately support programs implementation in all aspects.
• To support the Support Managers to establish effective workplans, provide regular follow-up on them and pre-identify/respond effectively to constraints and restrictions in implementation.
• To provide selective capacity building of staff as needed and to contribute to the career development for them.
• To provide supervision, support and close teamwork between the Managers and their teams in order to ensure implementation of all initiatives.
• To ensure that support functions at the Base level are characterized by quality, consistency and compliance in line with ACF strategic priorities, guidelines as well as legal requirements.
• To monitor and analyse the logistical, administrative and human resourcing being used at the Base, recommending streamlining options and improvement of processes to the Operations Coordinator and the Base Management Team.
• To ensure close budget-follow up at the Base level, in coordination with the Operations Coordinator and Base Administrator.
• Supervise the implementation of the Archiving Protocol at base level with the support of the archiving by department. Ensure the definition and implementation of robust archiving procedures in all departments (supports, operations, technical)
• To assist in the definition and improvement of inter-departmental collaboration, cooperating closely with technical departments, to improve operational effectiveness and quality of service delivery
• To identify, jointly with the team, resource constraints and problems during implementation of the activities, propose solutions and support implementation.
• To liaise with other INGOs and other relevant stakeholders for effective coordination and implementation of logistics, HR and administration
• Lead on the Base Operational Task Force meetings on a monthly basis, and liaise with the Coordination OTF meetings for further follow up.

Objective 2: To manage the Monitoring, Evaluation, Accountability and Learning Department (25%)

• To ensure the development of the MEAL unit and its optimal integration in the Base, in particular: design methodology for multi-sector assessments, monitoring and evaluation of ACF Sectors of intervention, provide sector guidance and capitalize the lessons learnt.To support the design of project monitoring tools streamlining resources at the Base level.
• To support the roll out of ACF accountability framework and enlarged feedback mechanism at the Base level
• In coordination with the Operations Coordinator and the MEAL Manager ensure regular and consistent data is collected against each indicator in logical frameworks as well as against the Mission Strategic Framework
• To ensure the preparation of intermediate and final MEAL reports to the donors in coordination with PMs, Operations Coordinator and Grant Manager
• To utilise tangible lessons learned and learning outcomes derived from project and programme MEAL activities to build quality focused proposals in coordination with the Operations Coordinator and BMT
• To ensure that accountability processes are incorporated in the activities and implementation of programming at the field level, reporting back on these to the MEAL Coordinator, and Operations Coordinator.
• To supervise the implementation of the mission accountability strategy at the Base level.

Objective 3: Team Management and Human Resourcing (15%)

• To be the direct line manager of HR Manager, Log Manager, Admin Manager and MEAL Manager, with the Operations Coordinator maintaining a functional link and overall line management
• To participate in the recruitment of departmental team members, and upon request, participate in the recruitment of other key staff (if relevant)
• Provide development plans and appraisals for the HR Manager, Log Manager, Admin Manager and MEAL Manager to ensure their capacity is built and their performance is improved.
• To organize regular meetings with the staff line managed; to improve team communication and to support team building activities.
• Participate in the Human Resources definition for departments and ensure the best candidates are selected for the implementation of activities.

Objective 4: Security

• To respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.
• To communicate to the security officers of the working location any security related information or noncompliance with the security plan

Objective 5: Other

• To serve as Acting Operations Coordinator during absences (breaks, leave, training, illness etc.).
• To promote commitment to ACF charter and prevention on power abuses
• To support the emergency interventions of the organization as per the employee’s abilities
• To support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.

Objective 6: Support humanitarian activities of Action Against Hunger

• Support the emergency interventions of the organization as per the employee’s abilities.
• Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.
• Promote gender equality within the humanitarian and/or development work

Training/ Education:

Degree and/or Master Degree – desirable but not compulsory in education, community development, international development, human rights or humanitarian project management

Technical specific knowledge:

• Strong communication skills
• Ability to work in a team, strong staff management and leadership skills
• Good organizational skills, proactivity and ability to work autonomously
• Flexibility and adaptability
• Very good reporting skills
• Very good representation skills and diplomacy

Previous experience:

• At least 3 years of experience in a senior level support function for INGOs/NGOs
• Demonstrable experience with HR, Log and/or Finance
• Demonstrated staff capacity building and management skills
• Experience in risk management

Humanitarian sector knowledge:

At least 3 years working with NGOs

Action Against the Hunger knowledge:

Agreement with the principles, charter and objectives of Action Against Hunger.

Languages:

Fluent in English (written and spoken), Arabic is a plus

IT and specific systems:

Computer skills (Microsoft Office)

Action Against Hunger – Lebanon seeks to promote gender equality and is committed to empowering women to participate effectively in their communities, we strongly encourage women to apply.

We Strongly encourage people with disabilities to apply.

ACF has a zero-tolerance policy on sexual exploitation, sexual harassment, and abuse (SEA).

 

Eligible candidates are invited to apply the earliest possible as we are screening applications on a rolling basis.

Only the applications received through our website will be taken into consideration.

Accion Contra El Hambre - Trabaja con Nosotros (acf-e.org)

The position has four main objectives:

• To assist Operations Coordinator in managing and coordinating the implementation of the Base projects
• To provide daily and consistent support and guidance to the Support & MEAL teams in order to meet targets, comply with donor requirements, follow the internal requirements of the organization and to deliver on learning objectives.
• To provide regular, clear and direct feedback/reports to the Operations Coordinator on the objectives outlined in this Job Description.
• To serve as Acting Operations Coordinator as needed/required

Objective 1: To manage the Support Departments (HR, logistics, finance), keeping in mind the final objective of improving Base operations and projects efficiency – (60%)

• To ensure that support functions are strengthened at the Base level and appropriate systems are in place to adequately support programs implementation in all aspects.
• To support the Support Managers to establish effective workplans, provide regular follow-up on them and pre-identify/respond effectively to constraints and restrictions in implementation.
• To provide selective capacity building of staff as needed and to contribute to the career development for them.
• To provide supervision, support and close teamwork between the Managers and their teams in order to ensure implementation of all initiatives.
• To ensure that support functions at the Base level are characterized by quality, consistency and compliance in line with ACF strategic priorities, guidelines as well as legal requirements.
• To monitor and analyse the logistical, administrative and human resourcing being used at the Base, recommending streamlining options and improvement of processes to the Operations Coordinator and the Base Management Team.
• To ensure close budget-follow up at the Base level, in coordination with the Operations Coordinator and Base Administrator.
• Supervise the implementation of the Archiving Protocol at base level with the support of the archiving by department. Ensure the definition and implementation of robust archiving procedures in all departments (supports, operations, technical)
• To assist in the definition and improvement of inter-departmental collaboration, cooperating closely with technical departments, to improve operational effectiveness and quality of service delivery
• To identify, jointly with the team, resource constraints and problems during implementation of the activities, propose solutions and support implementation.
• To liaise with other INGOs and other relevant stakeholders for effective coordination and implementation of logistics, HR and administration
• Lead on the Base Operational Task Force meetings on a monthly basis, and liaise with the Coordination OTF meetings for further follow up.

Objective 2: To manage the Monitoring, Evaluation, Accountability and Learning Department (25%)

• To ensure the development of the MEAL unit and its optimal integration in the Base, in particular: design methodology for multi-sector assessments, monitoring and evaluation of ACF Sectors of intervention, provide sector guidance and capitalize the lessons learnt.To support the design of project monitoring tools streamlining resources at the Base level.
• To support the roll out of ACF accountability framework and enlarged feedback mechanism at the Base level
• In coordination with the Operations Coordinator and the MEAL Manager ensure regular and consistent data is collected against each indicator in logical frameworks as well as against the Mission Strategic Framework
• To ensure the preparation of intermediate and final MEAL reports to the donors in coordination with PMs, Operations Coordinator and Grant Manager
• To utilise tangible lessons learned and learning outcomes derived from project and programme MEAL activities to build quality focused proposals in coordination with the Operations Coordinator and BMT
• To ensure that accountability processes are incorporated in the activities and implementation of programming at the field level, reporting back on these to the MEAL Coordinator, and Operations Coordinator.
• To supervise the implementation of the mission accountability strategy at the Base level.

Objective 3: Team Management and Human Resourcing (15%)

• To be the direct line manager of HR Manager, Log Manager, Admin Manager and MEAL Manager, with the Operations Coordinator maintaining a functional link and overall line management
• To participate in the recruitment of departmental team members, and upon request, participate in the recruitment of other key staff (if relevant)
• Provide development plans and appraisals for the HR Manager, Log Manager, Admin Manager and MEAL Manager to ensure their capacity is built and their performance is improved.
• To organize regular meetings with the staff line managed; to improve team communication and to support team building activities.
• Participate in the Human Resources definition for departments and ensure the best candidates are selected for the implementation of activities.

Objective 4: Security

• To respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.
• To communicate to the security officers of the working location any security related information or noncompliance with the security plan

Objective 5: Other

• To serve as Acting Operations Coordinator during absences (breaks, leave, training, illness etc.).
• To promote commitment to ACF charter and prevention on power abuses
• To support the emergency interventions of the organization as per the employee’s abilities
• To support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.

Objective 6: Support humanitarian activities of Action Against Hunger

• Support the emergency interventions of the organization as per the employee’s abilities.
• Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.
• Promote gender equality within the humanitarian and/or development work

Training/ Education:

• Bachelor’s degree in Engineering, Agricultural Studies, Environmental Science.
• Master’s degree in international development, Sociology, Political Science, or International Relations

Technical specific knowledge:

• Knowledge of the humanitarian and emergency actors, coordination structures and roles and responsibilities -experience with the one of Lebanon will be an asset.
• Strong analytical, coordination and organizational skills.
• Proven ability to lead and manage teams to achieve demonstrable results.
• Knowledge of donor’s landscape
• Strong experience in gender and disability mainstreaming.
• Field experience is a strong asset.
• Proven experience in qualitative research and needs assessments.

Previous experience:

• 7 years of experience in the Humanitarian/development sector.
• 4 years of relevant professional experience in coordinating, developing, and implementing humanitarian interventions in crisis settings.

Action Against the Hunger knowledge:

Useful

Languages:

English (compulsory working language, spoken, read, and written); Arabic (an asset)

IT and specific systems:

Windows Domain, Excel and power point

Eligible candidates are invited to apply the earliest possible as we are screening applications on a rolling basis.

Only the applications received through our website will be taken into consideration.
Accion Contra El Hambre - Trabaja con Nosotros (acf-e.org)

Under the direct supervision of the Country Director, the Emergency Response Coordinator will assist the Coordination Office in Beirut and the Bases in the planning, coordination, and implementation of humanitarian and emergency interventions, including rapid assessments, resource mobilization and technical areas of intervention.

The Emergency Response Coordinator will be responsible for the revision, update and development of the humanitarian strategy in the country and integrate it within the mission’s strategy, using and updating the Emergency Preparedness and Response Plans (EPRP).

Emergency preparedness and humanitarian response will be integrated within ACF Lebanon country strategy, in addition to the production of data related to humanitarian settings.

S/he will work in close collaboration with Technical Coordinators, Head of Bases and Advocacy department to strengthen emergency preparedness and provide humanitarian adapted and gender sensitive assistance to crisis affected communities promoting innovation, quality and linking humanitarian and development through a Nexus approach.

The Emergency Response Coordinator has to assure coordination and linkages between regular and emergency programmes and to ensure integration of ACF mandate within all strategic plans.

The Emergency Response Coordinator is responsible for representing, leading and coordinating the emergency response portfolio of ACF in the country and as well as to support in the humanitarian context and risk analysis.

Objective 1:  Humanitarian and emergency response strategy development & implementation

• Development of Emergency Preparedness and Response Plans at mission level (including workshops at all bases, tools presentation, and finalization with the bases of a practical document that will serve as a base for Emergency Responses)
• Supporting the Bases on the Coordination of the Emergency response, using the EPRPs whenever possible
• Ensuring that emergency response - related programs are aligned with the national and sectors strategies, are relevant and of high quality for ACF mandate.
• Revising the ACF Strategy humanitarian component in coordination with the CD and establishing a monitoring plan
• Providing overall guidance and direction focusing on achieving agreed targets and long-term strategic objectives
• Coordinate the ACF Emergency Response to different shocks that may occur in the Lebanon context
• Identifying and evaluate the risks and possible threats associated with program humanitarian activities and take appropriate action to control the risks, communicating and collaborating regularly with the CD, DCD and Security Manager
• Revision and update of the (Emergency Preparedness and Response Plans) EPRP for Lebanon mission in coordination with HQ.
• Demonstrate commitment to human rights principles, gender equality and non-discrimination approach

Objective 2:  External relations and coordination

• Being the Focal Point in charge of communicating and reporting with humanitarian and emergency response donors.
• Engaging and representing ACF in relevant sector working group or other external meetings, ensuring leadership in the sectors relevant for the organization and making sure ACF is represented in coordination and advocacy efforts
• Proactively ensuring ACF humanitarian work reputation as a key actor implementing programming inside Lebanon by consistently representing ACF and participate in humanitarian network opportunities
• Engaging and supporting in fund raising and development of relationships with potential donors
• Actively liaising with ACF missions in the Middle East Region, to maximize synergies and application of best practice across the region

Objective 3:  Emergency Response program quality and growth

• Providing guidance to the technical coordinators regarding tools and strategies to ensure that programming is based on input from communities, a thorough understanding of the context and technical best practices.
• Working closely with field and operations teams, especially the Head of Bases and Deputy Country Director to ensure that field activities are closely aligned with programmatic goals.
• Overseeing the conduction of assessments to inform program development initiatives for innovative programming in Lebanon in coordination with the MEAL Coordinator.
• Identify new partners and key stakeholders to collaborate with to expand/ deepen ACF-Lebanon’s humanitarian portfolio
• Lead on designing new programs which are supported by data and strong information, in close collaboration with the MEAL department well-coordinated with other actors in cooperation with the Country Director and any other relevant program teams.
• Ensuring in close coordination with the Technical Coordinators that ACF humanitarian programming moves towards a Nexus, multisectoral and gender sensitive approach

Objective 4 : Human Resources Management & Capacity Building

• Application and respect of ACF procedures, internal regulations, deontology and principles
• As part of succession plan and nationalization goals, identify, train and develop capability and capacity of a national staff to successfully transition role and responsibilities, by end of assignment.
• Maintain open and professional relations with Technical Coordinators, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions
• Ensure proper communication within the program team, making sure that the humanitarian strategy, decisions, and future endeavors are shared in a transparent manner
• To initiate and implement internal trainings where required.

Objective 5: Support humanitarian activities of Action Against Hunger (10%) 

• Support the emergency interventions of the organization as per the employee’s abilities. 
• Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities. 
• Promote the gender equality within the humanitarian work 

Objective 6: Security 

• Respect the security rules specified in the mission and base security plan, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols. 
• Communicate to the security managers of the working location any security related information or noncompliance with the security plan 

Action Against Hunger – Lebanon seeks to promote gender equality and is committed to empowering women to participate effectively in their communities, we strongly encourage women to apply.

We Strongly encourage people with disabilities to apply.

ACF has a zero-tolerance policy on sexual exploitation, sexual harassment, and abuse (SEA)

Technical specific knowledge:

• Higher education in management, economics or any related field.
• Profound knowledge of donor guidelines.
• Knowledge of AAH desirable (organization, mandate, strategy, procedures).

Previous experience:

• Minimum 2 years previous experience in financial management and at least 1 year in the humanitarian sector.
• Experience in the preparation of budgets, financial reports, financial project follow up and audit reports.
• HR managerial skills

Humanitarian sector knowledge:

• International experience. Demonstrated capacity to work in multicultural environments.
• Good communication skills.
• Proved team-work experience and of coordination of staff under its supervision.

Languages:

English / Spanish

IT systems:

MS Office very strong command. Advanced level of Excel. Experience with accounting programs like SAGA, Agresso or others.

Only the applications received through our website will be taken into consideration.

Accion Contra El Hambre - Trabaja con Nosotros (acf-e.org)

Head of the financial and administrative management of the mission, coordinating and leading the mission Admin team in the capital and the bases. In charge of assuring the administrative and financial procedures of the mission according to AAH-Spain rules and the local law.

Objective 1: Mission Financial Management

Process Project execution / Contract management

• Follow up of mission execution, signature and cashflow objectives, using the SFIN meeting and Financial Dashboard
• To follow the financial planning of the mission through the standard financial management tool (FMT) and update it on a monthly basis
• To carry an exhaustive control of the coverage plan (CCP: Cost Coverage Plan) and monitor the cost structure of the mission.
• Assure the monthly delivery of updates of monthly budget follow ups (BFU) to the coordination team, Head of Bases and administrative teams. Ensure the full involvement of all departments monitoring of the accuracy of forecasts
• Coordinate and support the different departments on the budget elaboration for the proposals or reformulations of the signed contracts, as well as the financial reports of the missions, assuring the delivery on time to HQ for its submission to donors.
• Follow up and analysis of all Mission’s financial risks with a focus on the co-funding risks
• Supervise the control on local partner expenditure (based on their contracts / budgets) in coordination with Head of Projects/Program Managers.

Objective 2: Mission Treasury and Accountancy Supervision

Process Financial follow up / Accounting closing

• Supervise and validate the monthly closing of the accountancy, ensuring the correctness of the invoicing, use of analytical accountancy and deadlines (before the 10th of each month) established.
• Assure the respect of the administrative and financial procedures established by AAH-S and the donors.
• Define the treasury flows in the mission Cash Management Policy and supervise its correct implementation.
• Control the treasury level to the minimum operational.
• Assure the correct and punctual delivery of the fortnightly treasury forecast.
• Prepare the treasury advance requests for all contract not yet signed (Z2).
• Follow up of all payments received at mission level
• Manage relationship with banks.

Objective 3: Administrative management of the mission

• Verify and control the respect of the expenditure authorization procedure.
• Update the financial data in GESPRA in a regular basis or whenever is necessary,
• Control and supervision of the respect of any rule regarding the quality and archiving of all administrative and financial documentation according to AAH and donor guidelines.
• Represent the mission in front of the administrative representatives of other international and national organizations in-country.
• Assure the respect of local law and any tax obligation by the mission, ensuring thethe on-time submission of tax reports to local authorities. Follow up of all tax-related issues concerning specially VAT and NRT.
• Initiate and/or develop relationships with local authorities for any financial related matter.
• Plan and follow up of internal and external audits in coordination with headquarters.

Objective 4: Relationship with counterparts

Process Stakeholders management

• Ensure a proper training of partners on AAH accounting and financial procedures.
• Supervise on a 3-month basis at least the partner’s invoices.
• Supervise the recording of transactions of partners in Agresso
• Consolidate financial reports sent by partners and update the budget follow up considering their forecasts
• Follow up of any treasury request by any partner.

Objective 5: Management of the mission Administrative and Finance teams

Process Retention, motivation and prof. development

• Plan, develop and assure a correct team structure for the Finance department in the mission.
• Assure the motivation, communication and coordination within the Finance team.
• Solve any possible interpersonal conflict if needed.

Process Evaluation of staff

• Conduct the evaluations of the team under his/her responsibility and assurer that all evaluations of the Finance team are done.

Process Training of staff

• Contribute to the draft and follow up of any individual action plan of the department.
• Identify the needs of training of the Finance team in coordination with HR department.

Process Management of Security

• Respect the security plan and follow up of the respect of these rules by the Finance team.
• Communicate to the security focal point any security-linked information if needed.

Objective 6: Support humanitarian activities of Action Against Hunger

• Support the emergency interventions of the organization as per the employee’s abilities.
• Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.
• Promote Gender Balance in teams when recruiting

Action against Hunger is committed to preventing any type of unwanted behaviour at work such as but not limited to sexual harassment, sexual exploitation and abuse, lack of integrity and/or financial misconduct; We expects all staff and volunteers to share this commitment through endorsing our code of conduct and other related policies and only those who share our values and code of conduct will be recruited to work for us.