Belgium

Candidate profile

• University degree.
• At least five years’ professional experience in adult training, training facilitation is an asset.
• MSF experience in the field and understanding of the priorities and humanitarian principles.
• Large organisational capacity, skilled in project management and negotiation.
• Capacity for team management and teamwork.
• Capacity for developing strategic vision.
• Large autonomy; very good capacity for expressing himself/herself in public; editing skills.
• Bilingual in French and English at a high level
• Adherence to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, Empowerment
  • Open-ended contract, full-time, based in Brussels
  • Moral commitment to stay in the position for minimum 3 years.
  • Hospitalization insurance – Supplementary pension – Canteen – Reimbursement of 100 % public transport costs
  • Available to start by mid of December 2017

Conditions

CV + cover letter to be sent before 16/11/2017 to Muriel Moussiaux, 46, rue de l’Arbre Bénit 1050 Brussels or to recruit-hq-hr@brussels.msf.org stating “L&D coordo” in the title 

Context

The unit aims to support and provide adapted, timely and efficient learning and development opportunities for all our staff across the globe in line with the HR vision.

The Learning and Development Coordinator is responsible for defining and adapting the L&D strategy to the ever evolving MSF environment and to the needs of its staff.

Over the period of 2018, the L&D coordinator, in collaboration with the HR director and the newly appointed MSF academy director, will ensure a smooth merge of the L&D into the MSF Academy. With this merge, the mandate of the L&D should be clarified and enable for more leverage.

Job Profile

Development strategy and deployment

• For the past 2 years, the development pole of the L&D has grown in intensity and focus. The L&D coordinator supports and guides the HR development referents for national staff and international staff.
• The L&D coordinator advocates, with key stakeholders within the HR department and operations, for the importance of development opportunities for all our staff in an equitable and transparent way.

Organisation, leadership and representation of Learning & development activities

• Is in charge of relations with external partners, institutions, governmental authorities and any other player associated with learning, whoever it may be.
• According to the needs, defines and revises procedures, promotes and supervises improvement and the development of all tools and procedures linked to learning.
• Is responsible for developing the unit’s budget which he/she will submit to the HR manager, and continue to monitor.
• Validates all expenses generally linked to learning needs.
• “Chairperson of the steering committee” of the Bruno Corbé training platform, a training site where MSF’s logistic and medical professions are located.

Training policy and strategy

In cooperation with the managers of the operational, medical and support departments, development advisors, HR Officers and the training team, he/she will:

• Define strategy and propose adapted learning resources and methods for OCB staff
• Regularly evaluate the pertinence and the efficiency of the proposed training, the teaching tools, the necessary resources and the methods used to meet operational needs.
• Ensure that an updated training calendar is available by October for the coming year

MyWay development & deployment

MyWay is a personal learning and development environment which will be deployed over the next 3 years in all missions and HQ’s of the OCB. It will make learning resources and development plans available for the vast majority of our staff. The L&D coordinator:

• Ensure good communication and change management for all stakeholders and future users in collaboration with the L&D team
• In collaboration with all team members and support departments, ensure that adequate, adapted and valuable learning resources are developed and available on the MyWay platform
• In collaboration with the project manager and deployment team, ensure that all stakeholders are onboard and support the deployment of MyWay; mitigate any foreseen risks and ensure change management.

Managing the learning and development team

He/she manages the learning & development unit: recruitment, coaching, monitoring and evaluation of performances. He/she defines the team’s objectives and priorities. He/she defines the objectives and priorities of team members. He/she encourages positive team dynamics and a productive working environment. Whenever necessary, he/she allocates responsibility and task descriptions to each member. Presently the team is made up of 20 people.

Supporting the mentoring programme

The Learning & Develoment Unit Coordinator is part of the OCB mentoring program and part of the TIC Mentoring and Coaching Hub steering committees to evaluate and guide the projects. 

Participates in strategic choices of the department and of the HR department’s coordination team

• Participates, as a member of the HR coordination team, in defining the HR issues and priorities, participates in defining and validating the department’s policy and strategy, adapted to operational needs.
• Is responsible for the comprehension and approval by the teams of all the department’s projects and its strategic choices.
• Participates actively at coordination meetings of the HR department and defines the strategic axes in the framework of B&O.
• Is responsible of the information management of his/her sector on the different information platforms.

 International collaboration

The L&D coordinator is an active member of the international learning and development platform which meets 4 times a year.

Profil du Candidat Idéal

Formation / expérience

• Graduat en comptabilité
• Législation comptable belge avec connaissance fiscale
• expérience dans les clôtures annuelles
• Connaissance SwissGaap constitue un atout
• Expérience exigée : 2 ans minimum

Connaissances linguistiques

• Français : connaissance parfaite
• Anglais : bonne connaissance
• Néerlandais : une bonne connaissance est un atout

Connaissances informatiques

• Bonne connaissance de MS Office (Word, Excel, …)

Aptitudes

• Sensible aux missions humanitaires de l’ONG
• Rigueur, précision et sens de l’organisation
• Ouvert aux relations humaines
• Pro activité et esprit d’initiative
• Avoir un esprit analytique et critique
• Capacité à travailler de manière autonome et/ou en équipe
• Adhésion à nos valeurs managériales : Respect, Transparence, Responsabilisation, Intégrité, Confiance, Autonomisation

Conditions

• Contrat à durée indéterminée – plein-temps – Basé à Ixelles (Bruxelles)
• Assurance hospitalisation (DKV) - Plan de pension – Cantine - 100% Remboursement frais de transport en commun
• Date d’entrée : immédiate

CV + lettre de motivation à envoyer avant le 16/11/2017 à l’attention de Kristina Presis, département Finances, Rue de l’Arbre Bénit, 46, 1050 Bruxelles - E-mail : Recruit.HQ.finance@brussels.msf.org 

Contexte

La mission du Département des Finances est d'assurer une utilisation efficace des ressources dans la poursuite des objectifs de l'Organisation. Il joue un rôle clé en matière de responsabilité, de contrôle et de transparence.

Au sein de ce département, le secteur Comptabilité assure le suivi de la comptabilité de toutes les transactions financières du siège de Bruxelles.

L’augmentation de la charge de travail due à une complexification des règles et procédures, nécessite l’engagement d’un/e comptable général dont le rôle principal sera :

• Suivre et contrôler des dépenses liées aux notes de frais Siège/Missions
• Suivre du cash Sièges/Missions et projet Ecobank
• Gérer des contrats de financement

Tâches principales

La personne engagée sera en charge de:

• Contrôler tous les aspects liés aux notes de frais ainsi que la mise à jour de la procédure en conformité avec la législation fiscale.
• Être le point de contact de la « funding unit » dans le cadre des contrats de financement.
• D’initier, gérer et mettre en œuvre la centralisation des comptes bancaires liés aux différentes missions, dont l’objectif final est la mise en place d’un système de cash pooling. Le candidat sera le point de contact principal pour ce projet et rapportera directement au General Accounting Controller.
• Mettre en place le cash- flow report (sections partenaires/transferts aux missions).
• Gérer les amortissements.
• Apporter du support pour le contrôle des comptes.
• Assurer le back up de ses collègues au besoin.

Candidate profile

• Minimum 5 years in management position, preferably in management of complex medical setups
• MSF experience is an asset
• Diploma in management or business administration – Hospital Management is an asset
• Ability to develop a strategic vision and a network, to manage a long term project with a wide variety of participants and disciplines and to share information among all stakeholders.
• Strong leadership capacities and team management skills /Able to make choices and assume decisions
• Strong Management skills : Analyzing, planning, organization and communication skills
• Good writing and reporting skills
• Behavioral flexibility: ability to work in team, high level of maturity in interpersonal relationships, flexibility.
• Networking and Building Relationships 
• Good oral and written communication in English and French
• An interest in international and humanitarian issues
• Adhere to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, Empowerment
• Based in HQ (Brussels) with field visits (minimum twice a year)

Conditions

• Open-ended contract, full-time, based in Brussels with travels to the field and in Europe
• Hospitalization insurance (DKV) – Pension Plan – Canteen – 100% Reimbursement of public transport costs
• Available to start by Mid December 2017

Deadline for applications before the 15th of November 2017

Interested candidates should send a letter of motivation and curriculum vitae by e-mail to Delphine Evrard, Recruit-HQ-Operations@brussels.msf.org, with the following reference: “Hospital Management Coordo”

Context

The Hospital Management Unit (HMU) is a multidisciplinary, interdepartmental team, set up within the Operational Department. In order to manage hospitals in their proper context and in coherence with OCB strategic objectives, the HMU has a horizontal role with respect to the different Cells making up the Operational Department, and therefore depends on each of them for guidance on strategy and context.

The HMU develops expertise in hospital management and, in close collaboration with supporting departments, provides operational support for the team managing the hospitals in its portfolio.

A Steering Committee, consisting of representatives of the Operational, Medical, HR and Logistic Departments, sets out the strategic and operational axes for the Unit's intervention (including hospitals for which it is responsible) and evaluates its operation.

The Hospital Unit Coordinator (HUC) is responsible within the Unit for coordinating both development of hospital management expertise in OCB and support for the management of the hospitals in its portfolio, so as to organise hospital departments efficiently and increase the quality of care provided.

Job Profile

1. The HUC ensures the development of hospital management expertise in OCB, in close collaboration with members of the Unit and the various supporting departments at HQ:

• Development of a horizontal hospital management policy: set up, organisation methods, evaluation mechanisms,...
• Development, both at HQ and in the field, of HR with expertise in hospital management, particularly by establishing training programmes, coaching and outside collaboration.
• Development and coordination of management and support tools (protocols, guidelines, specialised software, data management, etc …) for management in hospitals.
  

2. The HUC coordinates the Unit's operational missions vis-à-vis hospitals:

• The HUC is responsible for the Unit's operational response to questions and difficulties faced by the management teams of hospitals in its portfolio, particularly :
  • Management and organisational problems
  • Technical problems having a potential impact on the good organisation of hospital services.
• The HUC provides guidance for Hospital Directors in fulfilling their responsibilities and managing their hospitals.
• The HUC is responsible for :
  • Monitoring the budget trajectory of each hospital in the portfolio.
  • Correct implementation of control and analysis of the hospital's internal procedures.
  • Coordination of master plans, in collaboration with relevant people in hospitals and other HQ departments.
• The HUC may, as the Steering Committee chooses, participate in establishing new projects, more specifically :
  • (Pre)feasibility study, in collaboration with the Mission and the Cell.
  • Support for the team implementing the new project.

3. The HUC sets up and develops a Pool of career profiles capable of having a specific responsibility in Hospital Team Management, in collaboration with Pool and Career Managers. Moreover, the HUC participates in the recruitment and evaluation of members of the Hospital Management Team.

4. The HUC is responsible for the development of external partnership arrangements, in collaboration with the various supporting departments, so as to reinforce OCB's hospital management expertise.

5. The HUC is responsible for information and data management at Unit level:

• The HUC ensures that information and reports on hospitals are compiled and distributed to the relevant bodies.
• The HUC ensures that such information is analysed and that any measures and actions to be adopted are followed up.

6. The HUC coordinates evaluation and control, in close collaboration with HQ supporting departments:

• Development of methodology, evaluation tools, and qualitative and quantitative indicators for hospital management.
• Organisation of visits to evaluate procedures and organisation at OCB hospitals.

7. The HUC coordinates and participates in the work of the various Hospital Boards

In close collaboration with Hospital Directors and Medical Directors, the HUC oversees the efficient organisation of the various Hospital Boards, particularly their scheduling and meeting agendas.

8. The HUC represents the Unit at OCB and therefore has particular responsibility for:

• Providing answers on the Unit's activities and functioning to the Steering Committee.
• Participation in OCB management bodies when the Unit is so requested.
• Ensuring the circulation within OCB of information on the Unit's activities and those of the hospitals in its portfolio.
  

9. The HUC develop relationships with the other partner sections to associate them closely to the development of the expertise in hospital management.

The HUC may also represent OCB on international platforms and networks on topics relating to hospital management.

10. The HUC is responsible for team coordination and dynamics in the Unit. The HUC therefore :

• Participates in the recruitment of members of the Unit
• Organises to ensure the relevance and coherence of Unit members' work
• Ensures good internal communication in the Unit
• Evaluates members of the Unit.

• La vision et la mission de G3W-M3M font partie de votre ADN et, vous les défendez avec ardeur et passion.
• Vous avez, de par vos études ou votre pratique, une expérience en marketing et/ou en communication.
• Une expérience préalable dans le travail de récolte de fonds et/ou dans le secteur des ONG est un atout supplémentaire.
• Vous êtes motivé(e) et fermement décidé(e) à obtenir des résultats.
• Vous avez un talent particulier pour développer des stratégies afin de concrétiser les objectifs que vous vous fixez et les défis ne vous effraient pas.
• Chiffres, graphiques et tableaux n'ont aucun secret pour vous, cela vous amuse d'analyser des données et de les traduire en points d'action concrets.
• Vous êtes très à l'aise avec les divers systèmes de base de données et avec les médias sociaux.
• Vous avez de solides aptitudes en communication (orale et écrite) et vous nouez facilement des contacts ; vous êtes fiable et discret(e).
• Vous travaillez de façon planifiée avec soin et minutie.
• Vous pouvez travailler aussi bien en équipe que de façon autonome.
• Vous êtes bilingue français-néerlandais de sorte qu'il vous est facile de communiquer avec nos donateurs dans les deux langues nationales (orale et écrite) et disposez d'une connaissance active de l'anglais.

Ce que nous proposons

• Un contrat à temps plein, de durée indéterminée, à partir du 1er janvier 2018 (un 4/5 temps est également éventuellement négociable).
• Un cadre de travail captivant et international.
• Une immersion dans une équipe très engagée et motivée.
• Un lieu de travail à 2 pas de la gare de Bruxelles-Nord.
• Une indemnisation complète de vos frais de déplacement.
• Un salaire en conformité avec le barème salarial b1c de la commission paritaire 329.

Comment introduire votre demande ?

Adressez votre lettre de motivation et votre CV avant le 15 novembre 2017, par courriel, à Anuschka Mahieu : anuschka@m3m.be (en mentionnant « offre d'emploi récolte de fonds » sous la rubrique « objet »).

Nous nous réservons le droit de clôturer les candidatures plus tôt que prévu. Nous vous prierons donc d'en tenir compte.

Vous trouverez plus de renseignements sur notre organisation sur le site www.m3m.be

M3M est à la recherche d'un ou d'une collègue qui désire assumer une responsabilité au niveau de la récolte de fonds, la mise sur pied et l'entretien de relations avec les donateurs et la coordination des campagnes et actions portant sur la récolte de fonds. Vous aimez les résultats concrets de votre travail ? Vous adorez les contacts humains et aimez prendre les choses en main ? Vous appréciez analyser les histoires qui se cachent derrière les chiffres et les chiffres que dissimulent certaines histoires ? Dans ce cas, ce travail passionnant est peut-être fait pour vous!

Description des tâches

• Vous préparez un plan stratégique à long terme et recherchez des pistes innovantes pour la récolte de fonds.
• Vous imaginez et coordonnez des campagnes de récolte de fonds.
• Vous assurez le suivi des actions et campagnes et en analysez les résultats.
• Vous entretenez les relations avec les donateurs.
• Vous êtes responsable de la politique concernant les legs, les donateurs importants et les fondations.
• Vous êtes responsable de la communication relative à la récolte de fonds (lettres, publications, site Internet, médias sociaux, brochures, etc.).
• Vous encadrez des bénévoles qui nous aident à récolter des fonds.
• Vous suivez de près les tendances dans la récolte de fonds.
• Vous travaillez en collaboration étroite avec notre personnel de la communication, du travail de mouvement, et vous rapportez au coordinateur du département Nord.