Belgium

CANDIDATE PROFILE

Required

• Medical or paramedical profile or medical epidemiologist
• Demonstrated experience in monitoring medical humanitarian programmes
• Experience in a managerial medical position at MSF is an asset, preferably as a Medical Coordinator or Project Medical Referent
• Demonstrated Data Management skills
• Service oriented, problem-solver, resilient to stress
• Expertise in Excel
• Aptitude for leadership, people management and collaboration
• Analytical and strategic thinking
• Excellent organizational and communication skills
• Fluency in English and French
• Availability to travel to and work in different field settings
• Adheres to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, Empowerment

 

Desirable

• Expertise in EpiData, EpiInfo or Access is a strong asset
• Health Informatics, Public Health, Epidemiology is a strong asset
• Experience with DHIS2 or similar tool is an asset
• Contract: Open-end contract - Full Time
• Location: Brussels – 20% field visits
• Starting date: May 2019

   

CONDITIONS

 

Interested? Send a cover letter and your CV with “Medical Operational Data Support Manager” in the subject, before 25/03/2019, to Caroline Maes, Rue de l’Arbre Bénit 46, 1050 Brussels, Belgium, or email to caroline.maes@brussels.msf.org. Please submit only one file containing your CV and cover letter and name the file with your last name only.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.

CONTEXT

Vision statement

The medical data unit is a newly created structure designed to supervise the collection, processing and use of medical data in MSF-OCB. The unit is located in the Medical Department under the Deputy Medical Director and brings together staff previously working in the Operations, Medical and IT departments under the former eHealth Unit. The scope of the Medical Data Unit comprises the support functions of the former eHealth Unit and also includes strategic and medical technical orientation with the ultimate aim of providing optimal data management.

 The Medical Data Unit aims to provide optimal technical data management support to cells and field teams for OCB in line with project objectives, ambitions & demands, and OCB’s overall ambitions & needs according to the Operational Prospects.

 Medical data management comprises a whole series of activities and responsibilities which starts with the data collection in front of the patient until the production of databases which can be used by clinicians, epidemiologists and operational managers to guide clinical activities & humanitarian operations.      

Operational & medical, humanitarian and strategic intelligence is produced out of relevant, clean, quality project data. These data are collected for:

- Monitoring of the quantity & quality of activities, to guide the users into:

• Direct clinical use
• Monitoring of project management
• Surveillance
• Service management

- Accountability: Justification of use of resources (internal-external) and of MSF presence activities towards other partners

- Catalytic dimension: Data are analysed and used for political (témoignage) and strategic dimensions (through operational research).

 Next to Health Information Systems, a gradual investment in EMR solutions is deployed to answer to 2 operational needs: to improve the patient care by organizing the flow of patient information more fluently in the health facility and to improve the care of chronic patients over time (hep C, family planning, TB,…..).

In order to have the most appropriate solution for any given projects, a thorough analysis of specific needs have to be done on the field and a well-defined choice between multiple options needs to be made.

The unit’s goal is to provide a broad and consistent way to provide good quality data in the field, with a good balance between tailor-made (through relevant and usable short-term support) and standardized systemic tools, such as MINOS powered by DHIS2 and Bahmni or any other e-health tool.

The expected result of the unit’s work is to produce operational & medical, humanitarian and strategic intelligence out of relevant, clean, quality project data.

Scope of the Unit

• Define and communicate a vision for medical operational data management in MSF-OCB
• Operational support in data and information management: Finding solutions related to data management practices in the field, in the cells and in the medical department. To keep track of difficulties and opportunities in data-management in operations to propose adapted solutions and define institutional priorities of investment. Assure accompaniment of implementation of data management solutions; user support of tools and ad hoc training including collection; interpretation and use of medical data.
• Medical responsibility: Content management in liaison with other referents maintaining a consistent metadata set:  review of indicators, forms, information structuring and ensures appropriate data collection and indicator use 
• Tools: to provide the field with adequate tools to ensure good data collection and analysis
• Training: To ensure that field staff have the skills and knowledge required for good medical data management by promoting good practices through trainings & other learning initiatives

 

We are opening a Med-Ops Data and Information Manager position that will structure and implement the operational support section of the team unit and assist to find the best solutions for data management.

JOB DESCRIPTION

The Med-Ops Data Support Manager coordinates existing medical data and information support to operations (projects, missions, cells) into a consistent service. He/she gathers knowledge about practices, skills, tools and templates currently used in the field, and helps operations to harmonize medical data and information management, with the final goal of improving operational intelligence and decisions.

He/she identifies approaches to improve the use of medical data in the operations with the best balance of utility and the difficulty of implementation. He/she will map needs and expectations from operations as regards to medical data and information management, and propose a plan to build operational data and information capacity with improvement of processes, HR, good practices and tools, according to what is feasible with the current capacities in OCB.

 When a field data need is not yet covered, he/she liaises with Operations and the Medical Department to analyse its level of importance, and provides a short term intermediate solution whilst working with others in the eHealth Team to produce a longer term, systematic solution, such as the OCB HIS (MINOS).

 He/she coordinates med-ops data support provided by the Operational Support section with the activities of key stakeholders elsewhere in the eHealth Team and in the department of Operations and the Medical Department, such as the Monitoring and Surveillance Programme, the data management unit Epidemiologist, the Public Health Specialist, the Patient Documentation Circle, and LuxOR.

 We foresee that three flying positions will be put under the leadership of this position.

 Med-Ops Data Management Support

• Acts as the entry point for the cells and the Field for requests on medical data management issues and looks with them for solutions.
• Ensures that requests from the field are provided with a time-bound solution. Ensures that this support complies with the priorities and expectations of the Medical and Operational leadership. Monitors and communicates about the status of field requests.
• Allocates the field requests to the members of the MIO team in ensuring the most performant and motivating choice.
• Defines a practical method of supporting the field in improving data flow, for both paper-based and Excel tools: through trainings, promotion of good practice field visits, and by sharing methods and solutions developed in other locations or designed by other medical data actors in the Medical Department or the Operations Department.
• Provides guidance on how to monitor medical programmes and run epidemiological surveillance, in coordination with the medical referents, the cells and the medical data experts, and according to their recommendations.
• Liaises with the Monitoring and Surveillance programme to ensure that responses to field requests seek to implement systemic rather than contextual solutions; Participates in the development and ensures the consistency of the short-term solution with the overall medical data structure together with the Epidemiologist and the Monitoring And Surveillance Team/Electronic Medical Record leads.
• Together with the other medical data and information stakeholders, defines and implements standard terms of reference for a medical data management field visit, from its preparation to its follow-up.
• Participates to the medical department meetings.

 Knowledge Management

• Builds knowledge about medical data usage in the field, and provides solutions to share this knowledge within the field, the Medical and Operations departments.
• Coordinates the generation of the annual medical typology and ensures the primary data systems and indicators are adapted to enhance automatic typology data collection to avoid extra exercises for the field.
• Contributes to the inventories OCB medical facilities and services, documents their data needs, processes and tools in conjunction with the cells and the field.
• Maintains the portfolio of available data methods and solutions, and ensures it is available to staff members who use medical data in the field, in the Department of Operations and in the Medical Department.
• Takes part in the briefing and debriefing system of the unit of medical staff involved in data management and use.
• Takes part in the trainings that are organized to build the data capacities of medical staff.

 Mobile Implementation Officer (MIO) Management and Coordination

• In coordination with the missions and the cells, plans and triggers medical data management field visits.
• Coordinates the team of the 3 MIO’s and allocates the field requests to the members of his/her team in ensuring the most performant and motivating choice.
• In coordination with the missions and the cells, develops the TOR’s and the planning of the field visits of the MIO’s for medical data management support or DHIS implementation visits
• Supports the MIO’s in preparation for the next field visit and while on the field.
• Ensures a follow-through after the visit in collaboration with the involved MIO.
• Capitalizes on the lessons learned and good practices for other projects, and ensures an exploitation of what has been accomplished.

 

PROFIL DU CANDIDAT

• Aptitudes managériales et pédagogiques (écoute, gestion des conflits, flexibilité, amélioration des méthodes de travail, contribution au développement de chaque recruteur)
• Orienté résultats et recherche de solutions
• Capacité de reporting et d’analyse
• Expérience probante en face to face

• Grande conscience professionnelle (autonomie, rigueur, organisation, proactivité)
• Résistance au stress
• Bonne connaissance géographique de sa région
• Permis B et voiture
• Adhésion aux valeurs managériales de MSF : Respect, Transparence, Redevabilité, Intégrité, Confiance, Responsabilisation

CONDITIONS

-        CDI – temps plein – basé à Brussels (Ixelles)

-        Assurances Hospitalisation – Assurance pension – Cantine à prix démocratique – remboursement 100% des frais de transport en commun - forfait kilométrique pour utilisation de son véhicule personnel.

-     Expérience prise en compte dans le calcul salarial

-        Date de début : dès que possible

CV et lettre de motivation à envoyer à l’adresse Recruit-HQ-Communications@brussels.msf.org avec « Superviseur F2F » dans le sujet.

MSF se soucie de la protection de vos données. En soumettant votre candidature, vous acceptez que MSF utilise vos données personnelles. Pour plus d'informations, consultez notre avis de confidentialité destinée aux candidats.

CONTEXTE

Le Superviseur d’équipe assure le coaching d’une équipe de +/- 9 recruteurs Full-Time Equivalent (FTE) chargés du recrutement de nouveaux donateurs mensuels au profit de MSF.

Cette tâche est menée à bien selon les aspects éthiques propres à MSF et en respectant l’image que MSF souhaite véhiculer auprès du grand public.

Via une approche personnelle et respectueuse dans les lieux public / entreprises / grands magasins / centres commerciaux / événements etc., les équipes Face-To-Face (F2F) vont à la rencontre de la population belge et proposent aux personnes rencontrées au travers d’un dialogue sensibilisateur, de soutenir MSF en signant des domiciliations au profit de MSF. Les recruteurs F2F établissent ainsi un contact direct entre MSF et la population belge.

Le Superviseur d’équipe supervise l’activité Face-to-Face de son équipe selon le plan stratégique établis par les Chefs d’équipe afin d’atteindre les objectifs qu’ils lui fixent. Le Superviseur collabore également pour ces tâches avec son homologue régional et avec l’assistant administratif Dialogue Direct.

RESPONSABILITES

1. Bilan

Redevable des objectifs qualitatifs et quantitatifs de son équipe : environ 9 FTE (représentés par une quinzaine de recruteurs)

 2. Aspects RH

a. Superviser l’ensemble du travail des recruteurs

Vérifier le bon déroulement des journées de travail des recruteurs

Veiller à la réalisation des objectifs journaliers et hebdomadaires de l’équipe

S’assurer de la cohérence des messages transmis par les recruteurs et vérifier que l’image d’MSF soit bien véhiculée

Vérifier le respect des horaires et de la bonne utilisation du matériel

 Assurer les activités de coaching individualisé et rédiger des rapports de coaching (1 fois par trimestre pour chaque recruteur)

Vérifier le suivi des consignes imposées aux recruteurs F2F

Soutenir de manière informative les recruteurs dans le message que MSF souhaite faire passer à la population

 b. Responsable des aspects touchant à la gestion des équipes

Planification annuelle des lieux de recrutement

Organisation et fonctionnement des équipes qui implique une disponibilité quotidienne (implication dans le planning ; appels téléphoniques proactifs et réguliers ; suivi des résultats)

Intégration, encadrement et coaching des nouveaux recruteurs

Dynamisation générale de son équipe (sur le terrain et par téléphone) en montrant l’exemple en termes d’attitude, de discours et de réussite au niveau du recrutement de nouveaux donateurs

S’assurer de la motivation optimale des recruteurs, indispensable à la bonne représentation de MSF auprès de la population Belge

 c. Collaboration

Bilan hebdomadaire au chef d’équipe sur le résultat obtenu par chaque recruteur, leur état d’esprit, l’évolution de l’esprit de groupe, le respect des horaires, les absences, la motivation, le comportement

Remplacement de son collègue pendant ses congés

Remonter au team leader les informations nécessaires au bon déroulement des activités RH (maladie …)

Etre force de proposition quant aux outils de support et de renforcement liés aux activités de recruteurs

 3. Recrutement

Un mi-temps est consacré au recrutement de nouveaux donateurs mensuels via la technique du dialogue direct

 

See full desired profile on : https://hi.profilsearch.com/recrute/fr/fo_annonce_voir.php?id=3137&idpartenaire=142

 

Place: FRANCE (Lyon)

Type of contract: CDI

Starting date: 1^st April 2019

Closing date for applications: 9^th March 2019

 

Outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.

Handicap International is changing his name and becomes « Humanity & Inclusion ». HI, Humanity & Inclusion is an independent and impartial aid and development organisation with no religious or political affiliations operating in situations of poverty and exclusion, conflict and disaster. We work alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Since the organisation was first founded in 1982, we have set up development programmes in 63 countries and responded to many emergencies. Today we have a budget of around 150 million euros, with 3500 employees worldwide.

 

CONTEXT:

The Inclusive Governance unit is part of the Social & Inclusion Technical Direction and made up of 1 Manager, 3 Specialists and one intern. The unit provides technical guidance & quality of HI actions worldwide within 4 different thematic areas:

-          Empowerment and capacity-building of Disabled People’s Organizations

-          Inclusive decision-making processes and support to policy-making

-          Political participation, access to justice and citizenship

-          Inclusive Local Development and Community-Based Rehabilitation

 

 

MAIN RESPONSIBILITIES:

In this framework and in the respect of HI mandate and values and as Inclusive Governance specialist, you:

1/ Support the definition and effective implementation of HI technical approaches within this domain (estimated time - 25%):

- Contribute in the development of consistent positioning on strengthening DPOs and CSOs, inclusive governance mechanisms, disability inclusive development, participation of Persons with Disabilities in the decision-making process, evidence based advocacy work and access to services for all persons with disabilities

- Provide technical inputs to develop HI’s expertise, advocacy and technical guidance on disability inclusive development from grassroots to international level

- Take part in the development of monitoring and evaluation tools to assess the quality of the projects

2/ Ensure an active follow-up of innovations and developments in this thematic area, develop professional networks (estimated time -20%)

- Analyse existing networks and identify opportunities for development
- Support HI desks and programs to identify and/or formalize partnerships with regional DPOs networks or Human Rights networks
- Identify relevant innovations enabling better support to projects strengthening the disability movement
- Take part in relevant international conferences/ events and represent the association when required

3/ Provide technical support to projects focusing on inclusive governance, ensuring capacity-building to partners and field teams and enhancing the impact of HI interventions – this part includes regular field missions (estimated time -55%)

- Provide regular technical support to the design, implementation and evaluation of projects
- Provide guidance to HI staff and partners on the different thematic covered by the unit and develop training strategy
- Advise the development of Country Program Frameworks

- Actively engage DPOs and CSOs in this process and liaise up with relevant stakeholders to enhance people with disabilities’ participation in decision making at local, national and international levels
- Take part in the identification, recruitment and evaluation of Technical staff working on these thematic on the field

CONDITIONS OF THE POSITION:

·      Type of contract: CDI (undetermined contract)

Located in Lyon, FRANCE

APPLY:

Please join a CV and a Cover Letter only by the following link:

https://hi.profilsearch.com/recrute/fr/fo_annonce_voir.php?id=3137&idpartenaire=142

 

 

See vacancy notice attached

Working under the direct guidance of the Head of Unit, the Migration Officer will provide support to the Red Cross EU office and its members, with a special focus on the programmes relating to migration.

He/she contributes to Asylum and Migration EU Policy Analysis, Advocacy and Support for Operational Activities of EUNS in the field of migration.