Détails de l'annonce
Organisation : Médecins Sans Frontières - Artsen Zonder Grenzen
Site web : https://msf-azg.be/en/job/myway-super-user-m-f
Adresse email : muriel.moussiaux@brussels.msf.org
Lieu de l'emploi : Brussels /
Type d'emploi : Contrat à durée déterminée
Type de contrat : Temps plein
Fonction : Animation/Formation
Date de publication : 26/10/2017
Date limite : 14/01/2018
Profil
Qualifications and work experience
- Experience with Cornerstone OnDemand or SaaS is highly valued
- Excellent communication (written and oral) interpersonal and diplomatic skills
- MSF experience is an advantage
- Ability to interact effectively at all levels in the organization
- Experience in Human resources management would be an asset
- Fluency in English and French
Specific requirements
- Service and result oriented
- Genuine interest in, understanding of and commitment to the humanitarian principles, social mission, operations, and challenges of MSF
- Adherence to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, Empowerment
- Problem solving and root cause identification skills
- Strong team player with the ability and interpersonal skills to work in a cross-cultural environment
- Energetic, positive and open approach
CONDITIONS
- Fixed-term contract 2 years – Full-time position - Based in Brussels (Ixelles)
- Hospital Insurance (DKV) - Pension plan – Canteen - 100% reimbursement for public transportation costs
- Starting date : Immediate
CV + cover letter to be sent before 15/01/2018 to Muriel Moussiaux, 46, rue de l’Arbre Bénit 1050 Brussels or to recruit-hq-hr@brussels.msf.org stating “super user” in the title
Description
CONTEXT
As part of the Learning & Development team’s initiative to build a learning organization within MSF by providing our staff with equal access to learning resources and development opportunities regardless of their geographical location and time constraint, a new learning and development platform called myWAY (online learning and development platform for OCB staff) has been piloted since July 2017.
Over the next 2 years, we will continue our journey to extend the access to the rest of OCB population and we are recruiting a system Super User who will play a key role in ensuring smooth operation of the system.
PLACE IN THE ORGANISATION
S’he will be part of the myWAY project team which comprises members from Learning & Development, HRIS and IT department based in HQ Brussels.
OBJECTIVE
This person will be the owner of myWAY and will oversee future adaptations to ensure the system delivers impacts that are in line with MSF OCB HR strategy.
JOB PROFILE
- Support local administrators to resolve myWAY issues
- Establish and maintain an acceptable level of SLA between support team and local administrators
- Test, manage and communicate future releases to relevant stakeholders
- Create and maintain a positive relationship with key stakeholders to form a governance committee who oversees future directions of the system
- Organize regular meetings with myWAY governance committee to facilitate decision making process related to budget, change requests and impact on existing processes
- Act as a focal point of contact between MSF and the system provider