Détails de l'annonce
Organisation : Médecins Sans Frontières - Artsen Zonder Grenzen
Site web : https://www.msf-azg.be/fr/job/supply-information-systems-manager-sism-mf
Adresse email : Recruit-HQ-SC@brussels.msf.org
Lieu de l'emploi : Bruxelles /
Type d'emploi : Contrat à durée indéterminée
Type de contrat : Temps plein
Fonction : Autre
Date de publication : 15/10/2019
Date limite : 29/10/2019
Profil
Education
- University degree preferably in Business / Economics / Computer science / management information system
Experience
- Experience in supply chain management
- Experience in supply information systems
- Experience on UniField is an asset
- Project management experience
- MSF (or NGO) experience is an asset
Languages
- Fluent in French and English
Transversal competencies
- Demonstrated organisational skills
- Strong communication skills
- Project management experience
- Strong ability to work in a team
- High result and quality orientation
Other
- Adherence to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment.
Send CV and cover letter to recruit-hq-sc@brussels.msf.org, mentioning the position in the subject line.
Description
CONTEXT
The Supply Chain Department of the OCB (Operational Centre Brussels) covers the entire supply chain of MSF Belgium (OCB) and is responsible of the support to all OCB missions in the management of their supply chain.
Within the Supply Chain Department a distinction is done between the front office which is in direct contact with the missions and the back office which is in charge of developing tools and standardizing processes.
Several information system (IS) tools are used on OCB missions in order to facilitate supply chain management. These IS tools cover areas such as purchase, storage and transport.
UniField (UF) is one of these tools which covers supply and finance. OCB started to deploy UniField in January 2015 and this IS is now (end 2019) fully deployed in all missions.
Under the Supply Technical Coordinator, the SISM is in charge of defining, applying and maintaining a Supply IS strategy for the OCB missions aligned with the Supply Chain department objectives. This includes development and improvement of tools, maintenance and support services to end-users. To that end, he/she interworks with third parties (Unidata, MSF Supply…) for new features, new requests and ensure coherence and integration of the other systems.
He/she supervises the SISOTL to ensure efficient Support to end-users.
He/she supervises the Supply UF support team and plan resources according to the needs (support, testing, training…). He/she can also require resources that are not directly under his/her supervision such as SPTs, Staff from Abidjan training center…
This position requires a high level of collaboration with the rest of the supply department to understand the needs to plan resources, with other departments (IT/Finance) and with other sections to align the services support and mutualize resources.
JOB PROFILE
SERVICE STRATEGY
Is in charge of the general strategy of the various Supply Information Systems used within OCB
Collect demands for new software, improvements on existing software, developments, new functionalities from users/departments.
Review the demands, validate them and issue requirements.
Propose/build solutions based on the specifications.
Define the SIS Operational Structure (Training, Service transition, Service continuous improvement and Service operate) so that all Supply users can access the appropriate support in the daily use of the software.
Keep an overview of all existing systems in place that are linked with supply tools. Participate to ensure coherence, rationalization and interfacing between systems.
UNIFIELD
As Business Requirements Manager for Unifield, participate as end-users representant to the UF Supply Business Referents Platform in order to define and prioritize UF developments / improvements.
Agree and develop UF requirements for new UF functionalities or improvements in close collaboration with the other OCs and Core Team based on defined SOPs.
Closely follow-up all issues addressed to the Core Team (bugs, data fixes, improvements)
Organize with available resources Testing pre-release.
Rollout and distribute new versions of UniField related to the business.
Make sure all people involved in the support to end-users are well informed and trained on new functionalities.
PORTAL, EXTRANET
Sit in the steering committee focusing on Portal & Extranet (MSF-supply ordering tool) as OCB users representative which is deciding on the directions taken on development and use of these 2 software.
Ensure vertical integration between the different systems.
Ensure coherence between MSF-Supply systems and OCB systems.