CONTEXT
The medical department is facing the exponential growing of information and knowledge, that needs to be shared and exchanged with the projects, missions, support centers and headquarters. This important volume of knowledge is produced, collected and shared through a multitude of tools, platforms and projects and that make it partially or not well used in the decision-making process.
The Information and Knowledge related projects in the medical department are several, such as: Knowledge base, Record management, Taxonomy, Community of practice, Editing, Induction/Onboarding and Learning, and the new intranet. Moreover, all these projects are linked or collaborate with other departments and initiatives inside MSF (learning & Development, ICT, OCB Intranet, Data and record management, etc.).
RESPONSIBILITIES
In collaboration and under the supervision of the strategic advisor, the Information and Knowledge Management (IKM) Officer provides strategic and technical support for the construction of the knowledge base and its translation into its visualization in the OCB Intranet. This includes program management support, development support of specific pillars for the knowledge base, communication and liaison, as well as defining strategies to ensure visibility and understanding of the knowledge base and ensure access by all the members of MSF (Field, Head Quarters, Operations etc.) through appropriated tools and Information systems.
The IKM officer also supports the overall management of the medical IKM projects.
The IKM Officer has a collaborative interaction with the ICT department, the Learning and development unit and the Medical stakeholders in the Operational Cells and the field projects. The IKM Officer is an active member of the IKM circle in the Medical Department. He/she has transversal links with key stakeholders about IKM Steering Committee in OCB and the IKM focal persons in the other operational centers.
MAIN ACTIVITIES
1. Collaborate in the development and implementation of the knowledge base:
Support finalization of the different inventories, including meta data
Support defining the Med information architecture
Contribute constructing Med department & medical identity page
Contribute to defining the different medical and operational topics
Contribute to constructing Med Topic pages in the knowledge base
Support edition/lay out
Contribute to the construction of transversal pages
Support development of procedures for validation/uploading content in intranet
Support content needs for intranet; Example Tips/help/tools (identification & development)
- Collaborate with the Taxonomy focal points
2. Information/ dissemination / communication:
- Support information & communication strategies for the Medical Department
- Support the guidance around Information Management for the fields
- Support strategies for deployment of essential documents.
- Support to the dissemination of MED IKM tools (including record management, file-naming, use of SIILO, one-password...)
3. Supports the organization & management of the different IKM projects
- Support making the roadmap, business cases
- Keep progress/milestones/results updated of the different IKM projects
- Participate in the development of SOP, tools in different IKM projects:
- Management & organization of teams
- Access management rules
- Support user’s consultation, feedback exercises and surveys.
4. Liaison :
- Liaise with the intranet team and the ICT team to propose opportunities to improve the data archiving system and propose solutions
- Liaise with Learning & Development unit, Medical Academy, Tembo, other OCB IKM Projects
CONDITIONS
- Expected starting date: 01/04/2022
- Contract type: 6-month short-term contract
- Location: based in Brussels*
- Salary according to MSF-OCB HQ grid – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs
- Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
- Adhere to the MSF Behavioral Commitments
*Candidates with a valid work permit for the mentioned location are strongly invited to apply
Deadline for applications: 19/03/2022
How to apply?
Please, send your CV and cover letter to caroline.maes@brussels.msf.org until 19/03/2022 and mention “Medical IKM Officer” in the subject of your email.
Only shortlisted candidates will be contacted.
MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.