Belgium

REQUIREMENTS

Education

•   Degree as Pharmacist
• Additional training in Supply Chain Management is an asset

Experience

• At least 2 years of experience in Pharmaceutical Supply chain management mandatory
• Field MSF (or NGO) experience mandatory
• GSDP experience mandatory
• UniField knowledge is a very strong asset
• Isystock knowledge is a plus

Transversal competencies

• Strong collaboration skills
• Strong ability to work in a multidisciplinary team
• User centric and agile mindset
• High result and quality orientation
• Project management experience is an asset
• IT/IS literate

Languages

• Fluent in English
• French is a strong asset
• Spanish/Portuguese/Arabic would be additional assets

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

Medical Supply Chain Referent – Supply Department (m/f/X) – MSF Belgium - Brussels

You are a pharmacist and you have experience in Pharmaceutical Supply chain management with MSF in the field or another NGO? Check our position of Medical Supply Chain Referent!

CONTEXT

MSF consists of 5 Operational Centers (OCs), 3 European Supply Centers (ESCs) and 22 partner sections (PS). OCB (Operational Center of Brussels) is one of the 5 operational centers.

Driven by MSF’s goals, the OCB Supply chain’s mission is to enable humanitarian action and provide reliable supply chain solutions. The supply chain is composed of different entities to cover the whole, all having interactions with each other. As such, the scope covers a supply chain that is specific, humanitarian, and subject to emergencies.

The OCB Supply community, comprising HQ and Field Supply Chain (SC) departments, is the overall governing body of OCB’s Supply Chain, the one in charge to design the End-to-End (E2E) Supply Chain of every field of operation and accountable for its performance, providing E2E visibility and revealing in full transparency the necessary information to the stakeholders.

The OCB Supply Chain Department is responsible for the support to all OCB missions in the management of

their supply chains, including the medical ones with important medical aspects to take into consideration. The OCB Medical Department issues policies and guidelines, such as GSDP (Good Storage and Distribution Practices of Pharmaceuticals) Guidelines, medical item procurement policy, etc. The field medical team is the medical stock owner.

The SC Department and the Medical Department work closely together on numerous files they have in common.

They are now in the process of collaborating much more and in a more structured way, creating bridges at all levels of the organization, in the operations and at the HQ, for the benefit and the smooth running of the operations.

The SC Department has developed its “CARE” manifesto and is committed to it. “As a member of the Supply Community, we CARE for our stakeholders”. CARE is as well an acronym: We Collaborate, We are Agile, We Reveal, We are Empathetic.

As “Medical Supply Chain Referent”, you are, as part of the SC Department and collaborating with the Pharma Unit, a key element to implement the CARE manifesto and make it concrete between Supply and Medical Communities, de-siloing and bringing transversality between them. You will bring necessary medical background inside the Supply Chain department that the department doesn’t have enough and will strengthen the collaboration between both departments. You will be working closely with stakeholders such as the pharmacists from the Med department and foster collaboration between Supply and Med community at the field level.

As such, you will identify medical gaps within the field supply chain and create the necessary bridges with the concerned departments. You will participate in the development of common projects with the Medical Department, representing its needs and making sure its ambition is well taken into consideration within the SC Department.

You will be complementary - and can act as a backup - for the “Medical Stock Management Referent” in the SC department, collaborating to develop necessary files and to promote good medical stock management at field level.

RESPONSIBILITIES

The main objective of this position is twofold, with an expected 50%/50% occupation on both aspect:

• Work with the field’s supply teams, to improve the skills, understanding and communication of the supply community on medical supply chain management.
• Contribute at the HQ level on files that Medical and Supply departments have in common.

SUPPORT FOR THE MEDICAL SUPPLY CHAIN AT FIELD LEVEL ON THE FOLLOWING TOPICS

To be performed in collaboration, coordination and coherence with the Referents and MIOs (Mobile Implementation Officers) within the Medical and Supply Chain Departments.

INVENTORY AND DATA QUALITY MANAGEMENT

• Provide first line support and coaching to the field supply chain teams on performing physical inventories in medical warehouses
• Visit to the fields for audit / training / mentoring, particularly on, but not restricted to, a specific focus on inventories and data quality
• Provide training and field support to ensure the proper use of Unifield for medical stock management and related Tools (Power BI…) to ensure that medical supply chain data (i.e. MMSR, backorders, pipelines, stock levels, etc.) are regularly shared by the supply teams to the medical teams for them to take informed decision
• Support the missions on corrective measures to ensure proper medical supply chain data
• Monitor and share with the concerned medical stakeholders overall KPIs on medical stock management

MEDICAL STOCK MANAGEMENT

• Collaborate with the GSDP Referent to ensure compliance with the OCB GSDP Guidelines in medical warehouses by the supply chain teams at field level
• Develop, train & coach the supply teams in the debut of their missions in complex contexts or upon request from operations on medical stock management in accordance to MSF OCB standards
• Provide field support to selected missions to evaluate compliance with MSF OCB standards on medical stock management and to provide training and support to all relevant staff responsible for medical stock management
• Contribute to and facilitate the writing of SOPs (Standard Operating Procedures) inside the Supply Chain Department
• Support the staff working under the supply chain department at field level and dealing with medical items, brief and debrief them when necessary
• Evaluate if medical stock management tools are in place and/or implement required tools to improve the medical stock management related activities in medical warehouses at field level
• Ensure proper medical kit management at field level, with specific regards to expiry date/batch number

CONTRIBUTOR ON INTERDEPARTMENTAL FILES

Thanks to a strong empathetic mindset, constant dialogue and functional links with the medical and pharma communities:

• Ensure that the developments of solutions, KPIs and metrics proposed by the SC Department fit with the priorities of the Medical community, thanks to a strong drive within the SC Department
• Ensure that these solutions, KPIs and metrics are implemented and followed up wherever it’s necessary (HQ / Field)
• Contribute to transversal Med/Supply files
• Take the role of project manager for some files
• Contribute to the development of smooth processes to foster collaborative interactions between SC (managers) and Med (owners) at field level, for instance on:
  • Demand planning
  • Medical order calculation
  • Elaboration/reading/understanding medical stock reports
  • Support to provide reliable medical stock levels such as (pre)ruptures, (pre)expired, back-order, pipeline, etc.
  • Support the updating/entries of MSF codes in the Portal and validation systems
  • Promote within the supply chain community the explanation and transparency of medical stock data
  • Induction & onboard training to supply chain teams
• Contribute to the proposal of medical supply chain field set-ups (HR / Tools / Processes) adapted to the contexts
• Work alongside the Medical Department as the supply chain counterpart, together with the Medical Stock Management Referent, on medical supply chain topics

OTHERS

You participate in the Pharma Unit meetings and you may represent OCB SC Department in intersectional project teams.

CONDITIONS

• Expected starting date: Immediately
• Location: Brussels (Belgium)
• 33% to 50% time in the field
• Contract type: Open-ended contract - Full time
• Belgian contract; Salary according to MSF-OCB HQ grid
• Meal Vouchers – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs – In-house canteen at fair prices
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments

Deadline for applications: 31/10/2022

How to apply?

Please, send your CV and cover letter to Recruit-HQ-SC@brussels.msf.org and mention “Medical Supply Chain Referent – Supply Department” in the subject of your email.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.

The Ideal Candidate

In this internship position you will help ensure that the essential activities required by our growing multinational team are carried out effectively and efficiently. Committed to supporting the cause of social and economic justice, you will assist Eurodad’s Operations team in its key functions. This will include, events & travel arrangements, general office management, project management, grants administration, database maintenance and archiving. To ensure we continue to meet the highest standards, we are committed to training and personal development of all our staff.

• Key contacts: Eurodad staff, Eurodad members and partners, funders, external suppliers.
• Contract & location: Brussels-based, six-month remunerated internship contract (Convention d’Immersion Professionelle)
• Attractive benefits package including additional days leave, complementary Hospitalisation, Ambulatory and Dental insurance (DKV), meal, eco, gift and culture vouchers, working from home allowance, public transport allowance, travel insurance and contribution to a private pension plan.

 

You can find more information about the job description here.

Please apply for the position here.

About Eurodad: 

Eurodad (the European Network on Debt and Development) is a network of 50 civil society organisations (CSOs) from 20 European countries, which works for transformative yet specific changes to global and European policies, institutions, rules and structures to ensure a democratically controlled, environmentally sustainable financial and economic system that works to eradicate poverty and ensure human rights for all.

Eurodad is an equal opportunity employer and considers applicants for all positions without regard to race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. All employment decisions are made entirely on merit. We strongly encourage persons with disabilities to apply.

 

REQUIREMENTS

Education

• University degree in computer science or a related field, or equivalent by experience

Experience

• At least 5 years of experience with both software development and IT operations
• Experience in performing risk, business impact, control and vulnerability assessments, and in defining treatment strategies
• Experience in designing and implementing security-related projects is a strong asset
• Experience in Change management is a MUST HAVE
• Experience with Center of Internet Security (CIS) Controls is a plus
• Field experience with MSF or another international NGO is a plus
• Experience in the area of medical data protection is an asset

Competencies

• Excellent understanding of information security concepts, protocols, industry best practices and strategies
• Excellent understanding of modern IT operations:
  • Networking
  • Different operating systems, including at least Linux and Windows
  • Virtualization
  • Containerization
  • Cloud computing
  • Configuration management
  • Infrastructure as code
• Excellent understanding of modern software development methodologies and tools and their security implications, including a good understanding of the software development lifecycle
• Excellent knowledge of different aspects of (web) application security
• Understanding of GDPR and other legal frameworks concerning data privacy and IT security is an asset
• Sense of urgency; Immediate attention to security incidents
• Strong oral and written communication skills
• Team player; Understanding of needs and constraints of different teams
• Being able and comfortable to work in a green field
• Being able to take initiative

Languages

• Fluent in English
• Proficiency in French a plus

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

ICT Cybersecurity Officer (m/f/x) – MSF Belgium – Brussels

CONTEXT

MSF OCB (Operational Centre of Brussels) ICT unit delivers ICT services to MSF field teams (approx. 6000 users) in about 40 countries around the world and to +/- 500 users in Brussels Headquarters. In a rapidly evolving digital landscape, the OCB ICT unit is a field-centric and people-inspired team and our vision is to “digitally empower MSF to improve our humanitarian and medical impact”. It aims to provide and support MSF with a “fit-for-purpose, reliable and secure digital ecosystem that is responsive to MSF operational and organisational needs”. It enables new and more effective ways of working; enhances transversal collaboration between functional departments, supports exploration and innovation.

As ICT Cybersecurity Officer your mission is:

• to define the strategy of the OCB ICT Unit in regard to digital information security,
• to design and implement both technical and organizational policies and guidelines concerning digital information security,
• to build up technical expertise within the unit, and to establish a security-aware culture, both within the technical ICT teams in Brussels and in the field, as well as in the organization as a whole; in order to protect the integrity of ICT infrastructure, to safeguard data (be it medical, financial, HR, or other) against loss or theft,
• and to minimize the risk of reputational damage to the organization in case of security incidents.

This mission applies to all OCB field operations as well as to the headquarters in Brussels.

You play the role of advisor/subject matter expert in ICT projects, as part of the project team or the steering committees, in collaboration with the project manager.

RESPONSIBILITIES

• Manage the ICT cybersecurity priorities and roadmap for OCB
• Be the focal point for the organization in case of ICT security breaches and threats
• Document security breaches, evaluate impact and implement mitigation plans
• Work closely with other key members of the ICT Unit Leadership Team to ensure that key interventions identified as part of the cybersecurity roadmap are implemented timely and according to the relevant security controls
• Design and implement security policies aimed at avoiding, and/or minimizing the impact of security incidents and the necessary control mechanisms to make sure that these policies are being applied
• Design and implement an incident-response and business continuity strategies to be applied when a security incident does occur aimed at reducing the impact of such security incidents
• Review and keep up to date the cybersecurity chapters in the Safety and Security Management SOPs
• Participate in intersectional groups and network related to cybersecurity
• Assess the level of ICT security both of HQ and of the different field missions and projects by performing audits and evaluations, and formulate concrete steps to address any shortcomings
• Act as a technical referent during the design and implementation of both application and infrastructure projects
• Work closely with the entities/people in charge of security in general (Operations (OPS) and finance Risk management Units) or data protection (DPO – Data Protection Officer)
• Promote and enable a security-aware mindset
  • within the ICT unit, by giving technical guidance and facilitating trainings;
  • among the field staff responsible for ICT in the missions and projects, by creating the needed documentation, policies and guidelines and by giving trainings to increase the awareness of and knowledge about the subject of ICT security;
  • within OCB as a whole, by presenting and motivating the importance of the topic to different stakeholders within the organization.

CONDITIONS

• Expected starting date: As soon as possible
• Location*: Brussels (Belgium) Possible other locations (within Central European Time zone) where there is a MSF office can be discussed
• Possible field visits twice a year
• Contract type: Open-ended contract - Full time
• For Brussels, Belgian contract; Salary according to MSF-OCB HQ grid. Meal Vouchers – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs - In-house canteen at fair prices
• For other locations, the contractual terms, conditions and salary will be established according to the place of work and in respect of MSF standard function and salary grids
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments

* For eventual other location, the final outcome depends on local legal limitations (residency, work permit, etc.) and on agreement with the hosting MSF office in these locations.

 

Deadline for applications: 22 May 2023

How to apply?

CV + cover letter to be sent by e-mail Recruit-HQ-DG@brussels.msf.org with “ICT Cybersecurity Officer” in the title. Please name your application documents (CV and cover letter) with your LAST NAME. 

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.

Competency Behavior Indicators (Knowledge, Skills, and Abilities)

• Engages and communicates effectively across functions and across teams.
• Participates in external meetings.
• Builds relationships and engages effectively with collaborators.
• Uses resiliency and exhibits flexibility and adaptability to changing tasks and team priorities.
• With oversight by the supervisor, writes technical sections for team documents, briefing materials, and presentations.
• Works across functions from a multicultural perspective that reflects consideration of other cultures, other viewpoints, and other ways of doing things.
• Sensitively recognizes ethical situations.
• Focuses on the key objectives of a task or project.
• Creates accurate, organized, and timely work.
• Is resourceful with time management and technology to prioritize tasks with limited supervision.

Qualifications

• Minimum BS/BA in peace and conflict studies, international relations, international development, or a related field.
• At least 3 years of professional experience if holding a BA/BS or 1 year if holding a Master degree, preferably in international or cross-cultural environments.
• Excellent writing, editing, and communication skills in English.
• Working proficiency in French or German a strong asset. Knowledge of additional other common European languages is also an asset.
• Interest and knowledge in the field of peacebuilding and conflict transformation.
• Familiarity with program design, monitoring, and evaluation.
• Ability to maintain professionalism, creativity, and enthusiasm while working in a fast-paced, multi-cultural environment is key.
• Self-starter, able to work independently, and willing to take on tasks small and large.
• Well organized, resourceful with time management and technology to prioritize tasks.

Search for Common Ground is an international non profit organization with operations in 30 conflict-affected countries across the globe, and headquarters in the USA and in Belgium. The Belgian entity is an international AISBL with 30 staff based in our Brussels office and 1000 colleagues across the globe, 90% of whom are locals to the places where we implement our peacebuilding work. 

The Program Development team plays a crucial role in that regard. The team creates new and repeat business for the organization in line with the Program Development Strategy. The Program Development team works closely with in-country Directors and Managers to ensure funding for programming that directly responds to the needs in Search’s conflict geographies. This function commences with scoping and pre-positioning for opportunities and completes with the signing of an award. This involves building program development strategies for conflict geographies, capturing opportunities, and leading Search’s engagement with institutional donors and partners. To develop successful bids the team works in close collaboration with other departments, including Finance, the Institutional Learning Team, Communications, and Human Resources. The Program Development team will build and strengthen the program development capacity within the organization.

This position supports Search’s engagement with donors in Europe, including the UK, and globally. The candidate will support a Europe-based engagement strategy, including for new donors to the organization. This position reports to the Manager, Program Development and has no supervisory responsibilities. The position is part of the Global Programme Development’s Global Hub, and works closely with colleagues based in Europe, the US and country teams. 

 

Responsibilities

• Supports the creation and implementation of program development strategies.
• Supports the capture process (developing partnerships, capture planning).
• Supports the development of bids, drafts sections of proposals or concepts.
• Supports the team’s knowledge management.

Contributions

• Strategy development: Carries out background research, record-keeping. Supports strategy processes.
• Business intelligence: Researches and monitors donors. Analyzes funding opportunities. Ensures internal record-keeping.
• Positioning and donor relations: Represents Search in line with positioning efforts. Produces marketing materials.
• Partnerships: Supports partnership discussions. Conducts partner analysis. Ensures knowledge management.
• Go/No-Go decisions: Conducts background research, including competitor analysis.
• Capture planning: Conducts desk reviews. Assembles pre-proposal material. Supports delivery of capture strategy.
• Program design: Provides input and support. Develops background material.
• Proposal development: Drafts specific sections of proposals or concepts. Lead-writes supporting material development.
• Proposal reviews: Participates on review teams.
• Knowledge management and training: Ensures proper record-keeping, including in the Grants Management System. Tracks key program development data and prepares reports as requested.
• Other duties that are broadly in line with the above key contributions as assigned.

Type and Nature of Contacts

Interacts with others and handles problem situations with tact. Periodic external engagement as requested.

 

Working Conditions and Physical Requirements

Usual office environment conditions; ability to travel internationally 10% of the time to European capital cities and/or Search offices around the world.

 

Supervisory and Budget Responsibility

None

 

This is a full-time position based in our Brussels (Belgium) office.  Please note that we are unfortunately only able to consider applicants who hold the right to live and work in Belgium.

 

Deadline for application: October 23rd, 2022.  Applications will be reviewed on a rolling basis. 

Foreseen start date: ASAP but ideally December 1st, 2022. To apply, please submit your application via this link.