Etudiant·e universitaire en relations internationales ▪ Autonomie, capacité de travail en équipe, sens de l’écoute, respect de la confidentialité ▪ Grand intérêt pour l’actualité internationale et les enjeux migratoires ▪ Adhésion aux Principes fondamentaux de la CroixRouge ▪ Maitrise du français et de l'anglais. Connaissance d'autres langues est un plus.

Modalités : Stage non rémunéré qui rentre dans le cadre d'un cursus universitaire. Mise à disposition d’un PC portable.

Comment postuler pour ce stage? : Envoyer un CV et une lettre de motivation à delphine.debleeker@croix-rouge.be

Organistation : Croix-Rouge de Belgique - Département international - Service Rétablissement des liens familiaux

Lieu : Namur (à côté de la gare). Déplacements occasionnels à Bruxelles et dans le Hainaut. Télétravail 2 jours/semaine.

Période : Entre février et juin 2023

Durée du stage : 4 à 6 mois

Deadline pour candidater : 31/12/23

 

Mission : Le Mouvement international de la Croix-Rouge et du Croissant-Rouge remplit une mission unique : celle de rétablir et maintenir le contact entre des proches séparés par une guerre, une catastrophe ou sur le chemin migratoire. Cette mission est assurée par l’équipe de Rétablissement des liens familiaux, qui fait partie du Département international de la Croix-Rouge de Belgique.

Objectif : Appuyer l’équipe dans son travail quotidien : Gestion de dossiers de recherches (tracing) de personnes disparues en prise directe avec l’actualité des crises humanitaires ; Participation aux actions en faveur des personnes migrantes au Hub humanitaire ; Contribution à des actions de sensibilisation auprès d’associations partenaires.

Tâches et responsabilités : Vous ferez partie intégrante de l’équipe. Vous participerez à des entretiens de tracing en binôme avec un.e chargé de recherche et vous en assurerez le suivi, en contact direct avec des collègues dans le monde entier. Vous apporterez un appui dans la fixation des entretiens en contact notamment avec les centres de demandeurs de protection internationale. Vous participerez activement à des réunions et à des sessions de sensibilisation.

 

• Vous êtes titulaire au minimum d’un bachelier ou l’équivalent par expérience ;
• Vous avez une bonne connaissance du français, néerlandais et anglais et avez des bonnes capacités rédactionnelles en français et/ou en néerlandais ;
• Vous avez de l’expérience en gestion de projets ;
• Vous avez un sens de l’organisation très développé, notamment dans l’organisation d’évènements et dans la gestion d’équipe ;
• Vous vous intéressez aux problématiques de la Solidarité International, et plus particulièrement aux questions liées à la crise climatique et aux inégalités de genre ;
• Vous avez de l’intérêt et une bonne connaissance dans le domaine de la communication digitale et de l’utilisation des réseaux sociaux ciblant les jeunes ;
• Vous êtes enthousiaste et vous aimez prendre la parole en public ; 
• Vous êtes flexible et disposé.e à travailler certains week-ends ;
• Vous adhérez aux valeurs d’Oxfam.

Teamlead Campaigns (h/f/x)

Contrat à temps plein (38H) - CDI – Bruxelles

Oxfam est une organisation mondiale d’aide au développement qui unit les forces citoyennes contre la pauvreté et l’injustice.

En collaboration avec des organisations partenaires, nous travaillons en vue d’un changement durable afin de permettre aux communautés vulnérables de prendre leur destin en main. Oxfam Belgique se concentre sur une combinaison d’aide humanitaire, de projets de développement et de campagnes afin d’influencer les politiques et sensibiliser la population. Avec un réseau de près de 250 magasins, Oxfam Belgique promeut également le commerce équitable et durable et soutient l'économie circulaire et sociale.

Aidez-nous à lutter contre la pauvreté et les inégalités en mettant vos compétences à profit ! Oxfam Belgique est à la recherche d’un.e Campaign Project Manager pour le service Youth Engagement and Mobilization.
 

En quoi consiste la fonction ?

En tant que Teamlead Campaigns, vous serez responsable de l'équipe qui, au sein d'Oxfam, mobilise les jeunes de 16 à 35 ans autour des thématiques des campagnes publiques d'Oxfam ainsi que de ses valeurs. Avec cette équipe, vous encouragez les jeunes à agir à l’occasion d'événements et de campagnes online et offline. L'équipe est responsable de la conception et de l'organisation de ces événements et apporte son soutien à la conception, à la mise en œuvre et à l'organisation des campagnes publiques. Vous gérez le travail de l'équipe, mais vous assumez aussi vous-même des tâches opérationnelles.

Vos responsabilités :

En tant que Teamlead (30 %) :

• Vous traduisez la stratégie du service dans les activités de l'équipe 
• Vous assurez la direction opérationnelle d'une équipe de 3 campaigners. 
• Vous coordonnez d'autres projets transversaux à l’organisation et agissez en tant que responsable final des projets de votre équipe. 

En tant que Campaign Project Manager (70%) :

• Vous concevez, développez et mettez en œuvre des campagnes publiques pluriannuelles pour les jeunes de 16 à 35 ans, selon les priorités du programme stratégique d'Oxfam-Belgique, en lien avec différentes équipes du département et la confédération Oxfam International.
• Vous préparez et mettez en œuvre des activités dans le cadre de ces campagnes publiques : formations, actions médiatiques, manifestations, débats...
• En collaboration avec un.e des campaigners de votre équipe, vous êtes responsable de la coordination interne de la campagne annuelle d'Oxfam Belgique.
• Vous participez au développement et à la maintenance d’outils de sensibilisation online (médias sociaux, pages d’action sur le site web, e-mailings, ...) ;
• Vous évaluez les activités des campagnes.

Oxfam vous propose :

• Un contrat de travail à temps plein (38h) à durée indéterminée ;
• Un salaire mensuel brut aligné sur le secteur des ONG (min. 2.940,53 € et max. 4.968,38 € pour 30 ans d’expérience relevante) ;
• De nombreux avantages extra-légaux : intervention dans les frais de transport, 13ème mois, chèques-repas, assurance groupe, congés extra-légaux, horaires flottants, télétravail;
• L’opportunité de travailler pour une ONG leader dans le domaine de la coopération au développement et de jouer un rôle dans les changements majeurs et inspirants. Vous faites partie d’une équipe motivée et passionnée, qui se sent impliquée par sa mission ;
• Un travail stimulant et passionnant dans une entreprise qui apporte une grande attention à l’équilibre entre vie professionnelle et vie privée.

Etes-vous la personne que nous recherchons ?

Envoyez votre CV et votre lettre de motivation à OBE.jobs@oxfam.org avec la référence « Nom Prénom + Teamlead Campaign » avant le 19 novembre 2023.

Pour Oxfam, l’égalité des chances est importante. Les candidats sont donc sélectionnés sur la base de leurs qualités et compétences, sans tenir compte de l’âge, de l’origine ou du sexe.

Oxfam s'engage à protéger et à promouvoir le bien-être de tout être humain et attend de tous les membres du personnel et des volontaires qu'ils partagent cet engagement via des valeurs communes et un code de conduite (plus d’infos: https://www.oxfam.be).

Updates:
2 possible locations: BELGIUM or KENYA!!
Deadline for applications: 22 November 2023

REQUIREMENTS 

Education & Experience 

• Degree in Computer Science, Information Systems Management or equivalent by experience 
• Minimum of 2 years’ experience in providing IT and technical support services to a diverse, non-technical, geographically, and culturally dispersed user community 
• Experience in project management is an asset 
• Experience with MSF or other NGOs in similar contexts is a strong asset 

Competencies 

Hard skills: 

• Strong knowledge of troubleshooting and administration of Microsoft operating systems, Windows 10 required 
• Knowledge of Fortinet, LDAP, Synology, NixOS 
• Knowledge of GLPI, Intune, and SCCM is a strong asset 
• Knowledge of communication technologies: cellular, VSAT, ADSL, WiMAX, fiber optic, HF/VHF  
• Good understanding of PC hardware installation and configuration 
• Experience using and configuring processes in an IT service management tool 
• Hands-on experience with various operating systems and devices (OS X, Android, iOS, etc.) is an asset 
• Hands-on experience in network administration, security technologies and architectures: firewall, internet proxy, load balancing, VPN solutions, application security is an asset 
• Knowledge of PowerShell scripting language is an asset 
• Knowledge of virtualization technology is an asset 

Soft skills: 

• Ability to understand the needs and constraints of MSF operations 
• Ability to adapt to changing circumstances, contexts, tasks, responsibilities and people 
• Good communication skills 
• Good analytical and problem-solving skills 
• Ability to engage, develop and maintain mutually beneficial professional relationships with users and various stakeholders 
• Result, quality & service oriented 

Languages 

• Written and spoken knowledge of English mandatory 
• Written and spoken knowledge of French is a strong asset 

CONDITIONS 

• Start date: As soon as possible 
• Location*: Brussels (Belgium) or Nairobi (Kenya)
  * The final outcome depends on the residency of the candidate, the local legal limitations (residency, work permit, etc.) and on agreement with the hosting MSF entity of these locations
• Mobility: up to 40% of field visits (2-6 weeks) 
• Contract Type*: Open-ended position – Full-time  
  * The location and the contractual legal limitations will determine the type of contract (open-ended or extendable fixed term contracts)
• The contractual conditions will be established based on candidate residency and administrative constraints (work permit, residency, etc) and in respect of MSF function grids and salary policies 
• Adhere to MSF principles and our managerial values: Respect, Transparency, Integrity, Responsibility, Trust, and Accountability. 
• Adhere to MSF's behavioural commitments. 

 

Deadline for applications extended: 22/11/2023  

 

How to apply? 

Please, send your CV and cover letter to Recruit-HQ-DG@brussels.msf.org and mention “Field ICT Specialist” in the subject of your email. 

Only shortlisted candidates will be contacted. 

Applications already submitted will be taken into consideration (no need to apply again).

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. 

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.

CONTEXT  

MSF OCB (Operational Center Brussels) Field ICT Team’s mission is to enable, deploy and maintain a reliable, usable, and secured ICT ecosystem that supports and facilitates MSF OCB’s operations on the field. Over the two last years, the team has been working on deploying a brand-new infrastructure that provides missions and projects with solid foundations for further digital transformation.  

Accessible, reliable, and secured ICT Ecosystem is key for MSF OCB’s operations. MSF OCB activities are increasing in number and complexity, as does usage and deployment of digital tools. In such a context, ensuring qualitative operations driven approach in Field ICT has become more important and is the cornerstone of future digitalization. 

Recent pandemic demonstrated the critical role of digital tools for operations continuity and was an acceleration factor in the adoption of new ways of working induced by Field Recentralization and Networked OC approaches. These are only possible if Field ICT ecosystem is adequately fitting with missions and projects’ needs, to ensure reliability of tools and processes, safety of data, protection of devices and continuity of service.  

Innovative short-term and long-term ICT solutions adapted to MSF OCB’s different operational realities, focused on beneficiaries and staff health, and which are appropriate for contexts or environments are needed.  

Typical Field ICT solutions are a balanced mix of technology, human capital, and pragmatism. The Field ICT team analyzes, prototypes, implements, and supports these solutions.  

As Field ICT Specialist, you have an in-depth understanding of the ICT ecosystem in missions and projects and provide 2nd and 3rd line technical support. You liaise with the Infrastructure, Data and DevOps teams for 3rd line support, as well as external vendors, to ensure that any incidents or issues are properly resolved.   

You will participate in the development of operational tactics from an ICT point of view. 

You are part of the Field ICT team within the ICT unit of OCB's General Management and reports to the Field ICT Coordinator. The Field ICT team is composed of a Coordinator, Field ICT specialists, Regional operations partners, a Field ICT solutions referent, a Field ICT workstation management referent and a Mobile implementation officer (MIO) 

RESPONSIBILITIES  

• Develop and maintain effective collaboration with ICT Officers and Logs in the field, members of the Front Office and Back Office of the logistics department, as well as other relevant stakeholders 
• Develop a technical mentoring relationship with ICT Officers in the field 
• Participate in the deployment and maintenance of MSF and third-party applications, as well as the deployment and configuration of endpoints (PC, smartphone, etc.) 
• Prepare and deliver ICT trainings to ICT Officers and Logs in the field. Support, as appropriate, ICT training for end users 
• Prepare and maintain up-to-date technical documentation, guidelines and supporting documents. Communicate them through the appropriate channels 
• Respond to user inquiries and help them resolve any hardware or software issues 
• Provide adequate support in the recruitment and development of ICT-related staff on the field 
• Assign support tickets to the relevant members of the ICT unit 
• Manage incidents, problems, and user requests within the scope of your competence 
• Escalate complex issues to 3rd level support and track their resolution (third-level support is provided either by the Infrastructure, Data and Devops teams or by external vendors) 
• Maintain logging of all detected software or hardware issues, and their resolution 
• Regularly analyze support logs and propose improvements 
• Participate in the definition and updating of the ICT ecosystem and ensure that everything is properly implemented and documented 
• Participate in and promote configuration management for ICT devices 
• Prepare and execute field visits 
• Search for hardware and software solutions adapted to the needs of users and meeting the specific requirements of MSF's operating environment 
• Propose and test new technologies and solutions 

 

REQUIREMENTS  

Education and Experience  

• Master degree in Supply Chain Management  
• Minimum 3 years of experience in S&OP  
• MSF or INGO experience is a strong asset 
• Proficiency in S&OP related Supply information systems  

Competencies  

• Proven capacity to understand business models and the specificities of the supported departments such as Operations, Medical, Logistics and Finance  
• Knowledge of Forecasting, Demand and Supply Planning principles and best practices 
• Knowledge in system thinking, change management and/or user centric and agile methodology  
• Strong analytical and problem-solving skills. Active listener, communicates clearly and effectively, sense of diplomacy 
• Excellent communication and interpersonal skills 
• Strong ability to work in a team and to work/navigate multi stakeholder environment  
• Strong cross-cultural awareness   
• Strong humanitarian commitment and interest; motivation to work with MSF 

Languages  

• Fluent in English (oral and written) 
• French is an asset 

CONDITIONS  

• Expected starting date:  As soon as possible 
• Location*: Brussels (Belgium) 
• Mobility: 1-3 trips to European locations and maximum one field visit 
• Contract type: Fixed term contract - Full-time – up to 50% of homeworking per week  
• Contract duration: 9 months (eventual possibility of extension) 
• Salary according to MSF-OCB HQ grid 
• Meal Vouchers – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs  
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment   
• Adhere to the MSF Behavioral Commitments   

* Due to administrative constraints, given the duration of the contract, candidates must already have the permanent right and/or a valid work permit to work in the mentioned location 

Deadline for applications: 20/11/2023 

How to apply?   

Please, send your CV and cover letter to Recruit-HQ-SC@brussels.msf.org and mention “D&SP Project manager” in the subject of your email.   

Only shortlisted candidates will be contacted.  

Our diversity is what makes us stronger, more innovative and more creative. Our wealth of backgrounds, languages, cultures, abilities and ethnicities is the driving force behind our emergency medical humanitarian work. MSF values diversity and is committed to create an inclusive working environment actively working at becoming an anti-racist organization. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.  

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants. 

CONTEXT   
 

Within the General Direction of MSF OCB (Operational Center Brussels), the Climate, Environment and Health (CEH) program focuses on the reduction of the carbon footprint and the reduction of the organization environmental impact. Our goal is to reduce our carbon footprint by 50% at the horizon 2030. This program highlights that a better Demand & Supply Planning would contribute to this target by reducing unnecessary airfreight, overstocks and destruction, while at the same time generating savings to our operations.  

Driven by MSF’s goals, OCB Supply Chain’s role is to enable humanitarian action and provide reliable supply chain solutions. The supply chain is composed of different entities to cover the whole chain, all having interactions with each other. As such, the scope covers a supply chain that is specific, humanitarian, and subject to emergencies. The Supply Chain Department offers comprehensive supply chain management support to all OCB countries of operations. We oversee the entire supply chain for MSF Belgium's Operational Center and is accountable for supporting all OCB operational locations in their supply chain management.  

As Demand and Supply Planning project manager, you are responsible for establishing and implementing a Demand and Supply process within our organization. Under the line management of the CEH Program Manager and the technical management of the Supply Chain Director, this critical role aims to optimize our supply chain by improving demand planning and optimizing the efficiency of the supply chain, fostering collaboration between departments, reducing unnecessary stocks and losses, contributing to a reduced carbon footprint and cost optimization.   

The Scope of the Demand & Supply Planning within MSf is to: 

• Oversee demand forecasting processes of our operations, ensuring accurate predictions to meet the diverse needs of our operations by defining both qualitative and quantitative methods. 
• Optimize supply chain operations, focusing on inventory management, procurement strategies, and order scheduling in collaboration with the relevant stakeholders. 
• Priority will be given to Operational (short-term) planning horizon: collaboration in the ordering process and the Supply Chain response; Tactical (mid-term) planning horizon (yearly forecasts and budgeting): collaboration in the foreseeable evolution of the Demand and the Supply Chain adaptation. 

RESPONSIBILITIES   

• Demand and Supply Planning design and Implementation: Develop and execute a comprehensive Demand and Supply Planning framework tailored to our organization's unique needs and international operations 
• Collaboration: Facilitate cross-functional collaboration among departments, including Supply, Medical, Logistics, Procurement, Finance and Operations, to align goals and improve communication. Collaborate with MSF intersectional stakeholders (Climate Smart) and external actors (Climate Action Accelerator) to support ongoing initiatives, share experiences and lessons learnt 
• KPI Development: Collaborate with the Carbon data collection analyst and the SC performance working group to establish key performance indicators (KPIs) to measure improvements in demand and supply planning as well as carbon footprint emissions, tracking progress toward reducing unnecessary stocks and losses  
• Incremental approach: Pilot the suggested process in relevant contexts involving all the stakeholders and evaluate the results. Propose improvements for a general roll out Continuously evaluate and enhance the Demand and Supply Planning process, identifying areas for improvement and implementing best practices 
• Stakeholder Engagement: Collaborate with stakeholders at all levels of the organization to gain buy-in and ensure the successful implementation of Demand and Supply Planning initiatives 
• Participate actively as member of the following platforms: General Direction CEH Team; Supply Chain platforms (ad hoc); Carbon Footprint Workstream 

Deliverables 

• A Collaborative Demand and Supply Process agreed by all stakeholders and validated by the MSF management 
• A documented working pilot in selected relevant contexts 
• A program roll-out plan with investment needs for the following years 
• A performance management system defined together with the Data Analyst and the Supply Chain performance working group to measure improvements 
• Specifications requirements in term of tools